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“Comfort Inn Detroit Airport”

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Comfort Inn Metro Airport
Ranked #2 of 26 Hotels in Romulus
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 2, 2014

My family and I stayed in this hotel last week. Hotel looked new (or recently updated); our room was large and had both a microwave and refrigerator. We had breakfast at 430am-didn't think we would be able to get breakfast since we had a 6am flight. I don't think I've ever seen a hotel free breakfast that started before 6am. The night manager Dovval and the rest of the staff were very nice, friendly and helpful. Definitely will stay again when I'm in the Detroit area.

  • Stayed: June 2014, traveled with family
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Thank kat w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this reviewResponded July 8, 2014

Kat,

Thank you for lodging at the signature Comfort Inn Metro Airport..

We're pleased to see you've experienced our first class accommodations and five star service with unmatched amenities you can't find anywhere else. We understand some guests may have an early flight.. that is why we go above and beyond and offer breakfast starting at 4 a.m. Being the only hotel in the DTW airport to start breakfast that early shows our dedication to guest satisfaction.. we promise to continue going "above and beyond" for EACH and EVERY guest.

We thank you for choosing the Multi Million Dollar newly renovated Signature Comfort inn Metro Airport and we look forward to your return in the near future

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679 - 685 of 896 reviews

Reviewed July 2, 2014

We stayed at the Comfort Inn DTW last week. Excellent hotel-by far the best Comfort Inn I've ever stayed in. The hotel is clean; rooms are good sized with new appliances and the beds are comfortable. Free wifi is fast with a good strong signal. The front desk was very helpful; (Doval was manager at the time) during the check in process (told us everything we needed to know about the hotel and local area-restaurants, airport shuttle, breakfast {hours are excellent-breakfast starts at 4am}, business center and workout room. Definitely recommend!

  • Stayed: June 2014, traveled with family
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Thank linda w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this reviewResponded July 8, 2014

Linda,

Thank you for lodging at the NEWLY renovated Comfort Inn Metro Airport, where first class hospitality is served at its best..

My team and I are happy to see that you have experienced our exclusive personalized services and unmatched amenities FIRST HAND.. We pride ourselves in going above and beyond for each and every one of our guests... each and every single time...

Thank you for choosing the Signature Comfort Inn Metro Airport.. We look forward to your return and we guarentee you will recieve the same unparalleled service EVERY TIME..

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Reviewed July 1, 2014 via mobile

This is my "home away from home" hotel. Rooms are clean, beds are comfortable, linens are always fresh and clean, and the amenities ( microwave, refrigerator, flat screen TV) are great! The staff are friendly, professional, always willing to do whatever it takes to make your stay comfortable and enjoyable especially Chelsea, Tierra, and Freddie.

  • Stayed: June 2014
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1  Thank suzette723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this reviewResponded July 2, 2014

Dear suzette, we thank you for lodging at the Comfort Inn Metro Airport

a leader is only as good as his team....so, as the leader of this establishment.. I would like to personally thank my Elite team for their effort and for helping me guarantee the satisfaction of every guest. My team and I pride ourselves in providing unparalleled service offered exclusively at the signature Comfort Inn Metro Airport. We do what we do because we care!

We look forward to your return to your "Home away from Home" Signature Comfort Inn Metro Airport.

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Reviewed July 1, 2014

I didn't expect to see this the place was wow look very intelligent employ room clean and fast service
The place little under construction bet those thing happen to creat better stay for next time

Breakfast was excellent and fresh

Room Tip: Pick the wast side for natural view
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Stayed: June 2014, traveled as a couple
1  Thank Arkan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this reviewResponded July 2, 2014

Thank you for lodging at the signature Comfort Inn Metro Airport, where first class services and accommodations are served at their best!

We've done it again!

We're pleased to see you've experienced our first class accommodations and five star service with unmatched amenities you can't find anywhere else. We will continue to "WOW" our guests...we are always updating and improving.. currently the exterior of the hotel is undergoing a 300,000.00 dollar rennovation.. upon completition the outside will look as astonishing as the inside..

We thank you for choosing the Multi Million Dollar newly renovated Signature Comfort inn Metro Airport and we look forward to your return in the near future

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Reviewed July 1, 2014

FIVE STAR ACCOMMODATIONS: exceeded my expectations during my stay.
As a Diamond Member of the Choice Hotel Chain over the past years, and after staying in hundreds of Choice Hotels, this COMFORT INN METRO AIRPORT ROMULUS MICHIGAN is by far the best that I have stayed and enjoyed.
I truly enjoyed and appreciated the entire hotel staff going so far and doing so much for guests like me.
Strongly recommended.

Room Tip: All rooms are good in this hotel due to its location and settings.
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  • Stayed: June 2014, traveled on business
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Thank Houching Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this reviewResponded July 2, 2014

on behalf of my Elite team and myself, we thank you for choosing our brand new Signature Comfort Inn Metro Airport where unmatched service and amenities are provided. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport are famous for as you can see from previous reviews.

When we say Five star accommodations and First Class service......at the Signature Comfort Inn Metro Airport......WE MEAN IT!

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Reviewed July 1, 2014

I stayed here before when it was run down. Now it's been redone/new Beds, which were Very comfortable. ( I'm picky and don't like anything too soft.) New carpet, shower liners. Wall unit for air, but works very well. Refrigerator and microwave in each room. Free Breakfast and it isn't anything exciting, but it's there and the room is clean and bright. Van to and from Airport if you need that. They have a bar and a limited menu. Not a lot on the menu, but the staff went out of their way to accommodate my needs. Jennifer and Liz were working the night I arrived. They didn't have croutons for my salad so they made some from a pita! Josh was at the desk when I checked out. Very professional. Good value.

Room Tip: It's right off I 94 and close to the airport, but I was on the 3rd (top) floor and it was quiet...
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  • Stayed: June 2014, traveled on business
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Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this reviewResponded July 2, 2014

Jan, Thank you for lodging at our SIGNATURE Comfort Inn Metro Airport, where first class hospitality and accommodations are served at their best!

We are known for not only our personalized service, but also for our UNMATCHED amenities that we offer at our property... our FRESH hot Breakfast is equiped with BOB EVAN's product... the items we offer are cereal, waffle's, sausage links, yogurt... we even open our kitchen to make FRESH SCRAMBLED EGGS!!! we like providing a varity of items to choose from... Being the only hotel in the Metro Airport area starting breakfast at 4 a.m. theres always a rush to dive into our exclusive "your morning breakfast"

Guest satisfaction is our priority, we did not become the 2014 travelers choice award winner in guest satisfaction by error!!

Thank you so much, we look forward to your return...

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Reviewed June 30, 2014

Very convenient location to airport especially with early morning flights. The hotel was recently remodeled. Had a modern layout which was better than expected for the price. Compared to other Choice hotels, this one was way better. Very clean interior. Felt very safe in the area. The outside appearance needs some work. There was some digging going on out front so maybe they are working on improvements. Would have also liked to have a full length mirror in the room.

Rooms were nice and modern--the beds, pillows, and sheets were very comfortable. Although there were three of us in the double room, we had plenty of space to move around. Two of us shared a bed and there was plenty of room in the queen double bed. The microwave and refrigerator were very convenient for our snacks and water. Appreciated having multiple plugs for our electronic devises.

Showers were clean and water was hot. There was no problem getting fresh towels. The housekeeping staff was very quiet and didn't wake us up early knocking to get in to clean. When they did clean, they got in and out very quickly. The rest of the staff especially the front desk were also very pleasant and accommodating. They presented us with chocolate chip cookies upon check in and provided us good information for getting around in Detroit. There is an excellent full bar and restaurant on site. We arrived after 10pm and was able to get a meal before going up to our room and didn't have to search out a restaurant. The food was very good. The atmosphere was real homey--the wait staff was excellent! Breakfast was what I expected from a Choice Hotel. Fruit was very fresh--the hot breakfast was also fresh. Had scrambled eggs and bacon each morning. Great coffee. The food area was very clean. Business center was out of paper when we needed to use it. And it took more than thirty minutes to get picked up at the airport by the shuttle. I would also suggest that there be a designated space for smokers away from the front entrance.

Hotel is about 15 miles from downtown Detroit and area attractions. We had to get items from the drug store which is a few miles away. A taxi ride is $40. You will need a car if you want to venture out. Fitness center is fully equipped. Noise level was very low even though it is very close to airport. We were on standby with the airlines and had to go back to the hotel to spend an additional night. The front desk was very accommodating in getting us settled in for the additional night. Glad we didn't stay at the less expensive hotels in the area. They did not appear to be as nice as this one. Would definitely stay here again.

Stayed: June 2014, traveled with friends
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this reviewResponded July 1, 2014

Dear valued guest,

i would like to thank you for lodging at the newly renovated signaturte Comfort Inn Metro airport, we strive in prodiving 5 star services and acommodations and unmatched amenities across the board!!

We have good news! We are in the process of renovating the exterior of the hotel.. close to 300,000.00 is being spent on the outside.. upon completition the exterior will look as astonishing as the interior.

Here at the signature Comfort Inn we ALWAYS surprise our guests with our services and acommodations... going ABOVE AND BEYOND is what we are known for and what we will ALWAYS continue to do.

We thank you for lodging with us, we look forward to your return.

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Additional Information about Comfort Inn Metro Airport

Address: 31800 Wick Rd, Romulus, MI 48174-1925
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Romulus
#1 Green Hotel in Romulus
#1 Family Hotel in Romulus
#1 Business Hotel in Romulus
#2 Best Value Hotel in Romulus
Price Range: $93 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Metro Airport 3.5*
Number of rooms: 123
Official Description (provided by the hotel):
Comfort Inn Metro Airport, midscale in name but, Five-star in everything else. Recipients of the TripAdvisor Certificate of Excellence three years in a row! Located one mile from Detroit Metropolitan Wayne County Airport.The Comfort Inn(R) Metro Airport is conveniently located off Interstate 94.The hotel has recently completed a multi-million dollar hotel wide renovation. Each of our guestrooms feature free 50 MBS wireless hi-speed internet access, refrigerator, microwave, 40" HD flat screen TV's with over 60 channels. A free hot buffet breakfast from 4:00am-9:00am, free 24 hour airport shuttle, free local calls and newspapers. In addition some rooms feature whirlpool tubs. A free 24 hour state of the art Business Center and Fitness Center and a full service Restaurant,Bar are also available. Popular points of interest include the historic Greenfield Village,Henry Ford Museum,Ford Factory Tours, the Charles H. Wright Museum of African American History, the University of Michigan-Ann Arbor,Briarwood Mall,Southland Center,Eastern Michigan University,historic Greektown,Suburban Collection Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park, Ford Field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino,Motown Museum and the Detroit Institute of Arts. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. ROAD CLOSURES EFFECTIVE MAY 31, 2016 VINING RD (EXIT 197) NORTHBOUND WILL BE CLOSED FROM JUST SOUTH OF WICK RD. UNTIL DECEMBER 1, 2016. THE ONLY VEHICLE ACCESS TO THE COMFORT INN WILL BE FROM WICKHAM RD. VIA MERRIMAN RD. (EXIT 198). NO VEHICLE ACCESS ON WICK RD WILL TAKE PLACE DUE TO CONSTRUCTION. PLEASE CALL THE HOTEL FOR ADDITIONAL INFORMATION. HOTEL SHUTTLE SERVICE AND HOURS OR OPERATION WILL NOT BE EFFECTED, HOWEVER BRIEF DELAYS MAY OCCUR THROUGHOUT THE PROJECT. ... more   less 
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Also Known As:
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn

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