I am having an awesome time here; Doval Bacall, the general manager is so pleasant & wonderful, incredibly funny and he just has so much character & personality and Elizabeth is extremely awesome & kind as well. I have stayed at 6 different hotels around the Detroit Airport and this is by far the best & friendliest customer service I have received. As a matter of fact, this is the nicest I have been treated at any hotel I have ever been to - I have been running in & out of the hotel many times today & they always have kind words to say to me and have been checking in to ensure I am having a great stay. Upon check-in, Elizabeth helped me with my laptop and I asked for her opinion on places to dine and she gave her input with kindness and gathered several menus for me. There is also a sincerity about these two that I simply adore. Plus, I have been having a really, truly rough couple of days and these two made me laugh & smile so much - it really turned everything around for me. They are going above and beyond and I am pleased to write this review and would very much like them to receive recognition.
- Official Description (provided by the hotel):
- Comfort Inn Metro Airport, midscale in name but, Five-star in everything else. Recipients of the TripAdvisor Certificate of Excellence three years in a row! Located one mile from Detroit Metropolitan Wayne County Airport.The Comfort Inn(R) Metro Airport is conveniently located off Interstate 94.The hotel has recently completed a multi-million dollar hotel wide renovation. Each of our guestrooms feature free 50 MBS wireless hi-speed internet access, refrigerator, microwave, 40" HD flat screen TV's with over 60 channels. A free hot buffet breakfast from 4:00am-9:00am, free 24 hour airport shuttle, free local calls and newspapers. In addition some rooms feature whirlpool tubs. A free 24 hour state of the art Business Center and Fitness Center and a full service Restaurant,Bar are also available. Popular points of interest include the historic Greenfield Village,Henry Ford Museum,Ford Factory Tours, the Charles H. Wright Museum of African American History, the University of Michigan-Ann Arbor,Briarwood Mall,Southland Center,Eastern Michigan University,historic Greektown,Suburban Collection Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park, Ford Field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino,Motown Museum and the Detroit Institute of Arts. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. ROAD CLOSURES EFFECTIVE MAY 31, 2016 VINING RD (EXIT 197) NORTHBOUND WILL BE CLOSED FROM JUST SOUTH OF WICK RD. UNTIL DECEMBER 1, 2016. THE ONLY VEHICLE ACCESS TO THE COMFORT INN WILL BE FROM WICKHAM RD. VIA MERRIMAN RD. (EXIT 198). NO VEHICLE ACCESS ON WICK RD WILL TAKE PLACE DUE TO CONSTRUCTION. PLEASE CALL THE HOTEL FOR ADDITIONAL INFORMATION. HOTEL SHUTTLE SERVICE AND HOURS OR OPERATION WILL NOT BE EFFECTED, HOWEVER BRIEF DELAYS MAY OCCUR THROUGHOUT THE PROJECT. ... more less
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- Also Known As:
- Comfort Inn Metro Airport Hotel Romulus
- Comfort Inn Romulus
- Romulus Comfort Inn