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“Wonderful beds!”

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Sheraton Detroit Metro Airport
Ranked #11 of 26 Hotels in Romulus
Reviewed March 10, 2013 via mobile

Very nice large rooms. The bed was wonderful! Very plush and comfortable. Bathrooms could use an update, but nothing major. Very nice workout room with several treadmills, elipticals and bikes. Swimming pool and hot tub was nice. My only complaint is that they don't have a designated pool time for adults only. The pool was over run with 20 plus kids that were throwing balls everywhere. Overall it was a very nice stay and we would stay here again.

  • Stayed: March 2013
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Thank Stacy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this reviewResponded March 19, 2013

Dear cucumber73,

Thank you for your comments - we agree our Sheraton Sweet Sleeper provides the best sleep experience you can find! We apologize the pool was over crowded with children when you visited, and we're grateful you'll be back again in the future despite this mis-step . Thank you for your loyalty!

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Reviews (448)
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336 - 342 of 448 reviews

Reviewed March 8, 2013

The hotel works if you've got a flight out early and don't want to shell out for the Westin attached to the airport.
The rooms are a bit outdated but clean.
The lobby bar is pretty basic and suffers from the fact that the swimming pool is in the lobby...so there are plenty of folks with their kids sitting around in bathing suits and towels, very odd as this is Michigan not Florida.
Didn't try the restaurant but figure it was functional.
I was impressed that we were picked up by the Hotel shuttle from a local restaurant after going for dinner. I'm not sure any other place provides that sort of service.
We paid $100 so it would seem churlish to complain really.
My verdict is for the price its good value though you'd probably go crazy staying there if it was for much more than a night.

  • Stayed: March 2013, traveled as a couple
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1  Thank Terry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this reviewResponded March 12, 2013

Dear Tar43,
Thanks for your comments - we agree completely that we're a good value at DTW and appreciate you sharing it on TripAdvisor!

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Reviewed February 15, 2013

Easy, quick shuttle ride from airport. Lovely service, clean and bright attractive lobby, cushy room with excellent clean and crisp bedding, and don't forget your swimsuit for the indoor pool and hot tub. Sent here by Delta after their screw-ups caused me to miss not one, but two flights, the Sheraton was a balm for my tired, frustrated, aggravated soul.

  • Stayed: February 2013, traveled solo
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Thank Kcmink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this reviewResponded February 20, 2013

Dear Kcmink,
Thank you for sharing your comments with other TripAdvisor users. We're delighted to know we made an unexpected delay for you less stressful. We hope you'll plan to visit us again in the future.

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Reviewed January 30, 2013

I came off a Delta flight stricken with the norovirus infection with a vengeance. I couldn't walk straight, see straight, or think straight. Did i mention i nearly lost it in the lobby but did make it.

Complementary Gatorade, with a nice pipe cleaner bow around it also with a well contributed too get well card made me feel much better. The next day I was up and at 'em after 10 hours sleep.

Kudos to the staff who took their own initiatives to sign a get well card or even know that I was The Guy to make my stay so pleasant during my recovery. From pick-up through drop-off, you really made me feel cared for and I thank you so much for that. Kindest Regards, Lou Cantolupo

Stayed: January 2013, traveled on business
Thank Louis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this reviewResponded February 1, 2013

Dear Mr. Cantolupo,
Who among us hasn't been in your shoes? Glad we recognized your condition at check in and did something small to let you know we were wishing you'd feel better soon. Thanks for your kind words, and we hope to welcome you back again so you can experience all the other service and amenities we have to offer.

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Reviewed January 22, 2013

We stayed at the Sheraton Airport and had an enjoyable stay. The service and staff were great. If you want a comfortable bed this is the place to stay. Also the restaurant next close to the Sheraton called Merriman Grill is a great place to eat and inexpensive.

Room Tip: The room we stayed in was on the Starwood club leve.
  • Stayed: January 2013, traveled on business
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1  Thank gavinmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this reviewResponded January 24, 2013

Dear gavinmd,

Glad to know you enjoyed your recent visit over the Detroit Auto Show. We agree that our Sheraton Sweet Sleeper Beds are the best! Thanks for your comments and we hope to welcome you back again soon.

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Reviewed January 19, 2013

From the moment we walked into this hotel, we noticed the service was outstanding. Every staff member we met was very friendly. Our room was very comfortable and nice. We slept very well and woke up feeling refreshed. Our stay was fantastic.

  • Stayed: January 2013, traveled as a couple
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Thank Kimmys639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this reviewResponded January 22, 2013

Dear Kimmys639,
Thanks for the wonderful feedback! We hope to welcome you back again soon!

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Reviewed January 17, 2013 via mobile

Very comfortable hotel that provides many of the comforts found at Westin with Sheraton prices. Even the bottled water is free. I paid 170 for te room versus 330 at the Westin very close by. What you don't get is high end breakfast but the food is fine

  • Stayed: January 2013
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Thank rubyfoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this reviewResponded January 18, 2013

Dear Rubyfoody,
We're delighted to know you think our Sheraton Sweet Sleeper bed provides a superior night's rest and that we are a great value in the marketplace. Thanks for sharing your comments about us on TripAdvisor and we look forward to welcoming you back again soon!

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Additional Information about Sheraton Detroit Metro Airport

Address: 8000 Merriman Rd, Romulus, MI 48174-1901 (Formerly Crowne Plaza Detroit-Metro Arpt)
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Romulus
#8 Business Hotel in Romulus
Price Range: $104 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Detroit Metro Airport 3.5*
Number of rooms: 359
Official Description (provided by the hotel):
The Sheraton Detroit Metro Airport offers complimentary airport shuttle service and free parking for 8 days while you're traveling. In addition, we have amble event space. ... more   less 
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Also Known As:
Sheraton Detroit Metro Airport Hotel Romulus
Crowne Plaza Romulus
Crowne Plaza Hotel Romulus

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