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“Perfect location”

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Fairfield Inn & Suites Detroit Metro Airport Romulus
Ranked #9 of 26 Hotels in Romulus
Certificate of Excellence
Waterloo, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect location”
4 of 5 bubbles Reviewed September 6, 2013

This hotel is in a great location, very close to the Detroit airport. Conveinent long term parking located right behind hotel. Rooms were average, but we weren't needing anything fancy as we were flying out early next morning. The staff at front desk was helpful. Other than that, it was your average hotel overnight stay.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelchick181736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldRomulus, Manager at Fairfield Inn & Suites Detroit Metro Airport Romulus, responded to this review, September 29, 2013
Thank you for the great review. We strive to make sure everything for you is perfect and up to par. If there is any other way we can acommodate you during your stay please let us know.
Hope you choose us again in the future for your go to hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    190
    142
    36
    14
    17
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Any
English first
Oshawa, Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed September 3, 2013 via mobile

We stayed here one night before an early morning flight. The room was very clean, but a little dated. The shower could have used some updating (cracked tiles, soap tray about to fall out of wall). The room was adequate for what we needed. The proximity to the Quick Park, and the free parking package was worth it.

We had a couple of issues. 3/4 room keys we were given never worked. When we returned from a Tigers game late at night, there was the smell of gas in the hallway. We reported it to the front desk, along with other guests, but our concerns were dismissed as being a possible cleaner. We ended up sleeping with the window open and fan on.

Overall, for the price we paid and the parking ease of use/proximity to airport, we would stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travl_nMom_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldRomulus, Manager at Fairfield Inn & Suites Detroit Metro Airport Romulus, responded to this review, September 29, 2013
Thank you for taking the time to write a brief review about our hotel.

We are currently going through a remodel to remove some of the "outdated" items.
A few of our first things we replaced were the key machines and several other electronics at our front desk.
I sincerely apologize for any issues you had while staying with us.

I hope you take our remodel into consideration and still continue to use our hotel for your travel and stay needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

I choose this hotel based on previous reviews from Trip Advisor. The front desk personnel were very helpful. The room was very nice, small but nice. No bathtub only a shower but the the shower was wonderful!!! Will stay here again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lil14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldRomulus, Manager at Fairfield Inn & Suites Detroit Metro Airport Romulus, responded to this review, September 29, 2013
Thank you for the great review you have left us. We are very glad you enjoyed your stay.

We do offer bathtubs in some of our rooms, just ask us at check in and we will be more than welcome to accomdate your request.

Hope you choose us for any further stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed August 14, 2013

Room was adequate for a short stay overnight when in need of a place for an overnight stay and early morning flight out of DTW.

Basic amenities, room needed a deep cleaning as we notices hand and scuff marks on furniture. Also someone else's hair on the bathroom floor.

Need a corkscrew or bottle opener, good luck. None in the room. Call front desk and was told I had to bring my bottle down to them to open. Said people keep stealing the openers and cork screws so they stopped providing them in the room.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MyTravelTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldRomulus, Manager at Fairfield Inn & Suites Detroit Metro Airport Romulus, responded to this review, September 29, 2013
Thank you for taking the time to write a review for our hotel.

I sincerely aplogize for any cleanliness issues you might have incounted while staying at our facility.
We strive to maintain the highest of standards and do not find your issues acceptable. We will make sure all of this issues are addressed and taken care of.

Hope you choose Fairfield Inn and Suites Detroit Metro Airport for any upcoming stays. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed August 11, 2013

My wife and I stayed at the Fairfield the night before our vacation flight. Upon arrival, the woman working the front desk was in a heated argument on the phone. She was extremely loud and very upset with the person on the phone. As we approached to check in, she was extremely rude to us. She continued that attitude throughout the check in. Additionally, we had to go back 2 times because our key would not work. Her attitude and behavior continued.

When I called the hotel directly for my reservation, I was told I was being booked into an upgraded king, which upon arrival that did not happen. The room we had was adequate and the breakfast ok.

I did contact the hotel manager upon returning from my trip and she was extremely good at taking care of me as a result of our experience. Hopefully this was an isolated experience.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mgoblue81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
117 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed August 7, 2013

My family (11 of us) stayed at this property before a trip to Cancun, MX. Rooms were great and breakfast before our 5AM departure was good. All of us were happy with this location close to DTW airport. This is the place to stay as Quick/Park is right next door. Shuttle to airport.

Room Tip: If you are flying out of Detroit, stay here. Your 8 day parking is included.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldRomulus, Manager at Fairfield Inn & Suites Detroit Metro Airport Romulus, responded to this review, October 9, 2013
Thank you for your great review of our wonderful hotel. We strive to make it everything you expect and more.
Please continue to visit us for any of your travel or business trips.

And don't forget to refer us to all of your friends :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 3, 2013

DO NOT stay at this hotel! My mother had a HORRIBLE experience last week. She left sentimental jewelry in the room at check-out in a VERY prominent place, called to check on it shortly after and was first blown off by management. When she called again, they said said they asked housekeeping but they claimed they never found it and there was nothing they could do. THEY DO NOT TRAIN THEIR STAFF NOT TO STEAL FROM GUESTS. This hotel is shady and cannot be trusted to use their lost and found. No one should EVER stay here if they care about their belongings.

  • Stayed July 2013, traveled with family
    • Service
Helpful?
1 Thank KBKing2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Detroit Metro Airport Romulus

Property: Fairfield Inn & Suites Detroit Metro Airport Romulus
Address: 7800 Merriman Rd, Romulus, MI 48174-1969
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Romulus
#6 Romantic Hotel in Romulus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Detroit Metro Airport Romulus 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Detroit Metro Airport Romulus Hotel Romulus
Fairfield Inn And Suites Detroit Metro Airport Romulus
Fairfield Inn Romulus
Fairfield Romulus
Romulus Fairfield Inn

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