What a joke!
We purposely booked a room with a pool so our children (ages 2 and 12) could swim the night before we were flying out.
We got to the hotel and checked in.
We drove around to where our room was and were pleased to see we were close to the pool.
My 12 year old walked over to the pool and there was NO WATER IN IT!
Thank goodness my husband had seen a sign that said that there were no refunds after 15 minutes.
I quickly went into the office and demanded a refund. I asked him where the water in the pool was and that I now had 2 disappointed children in the car.
I told him that it was false advertising saying that their location had a pool when in fact it didn't.
We went across the street and stayed at the Clarion. It was beautiful and had a wonderful HUGE pool that had water in it.
I would NEVER recommend this location to anyone and I think that it is a disgrace that it is affiliated with the other hotels!
- Official Description (provided by the hotel):
- New Ownership, outdoor pool, clean rooms and wonderful friendly staff just waiting to help. Come Check us out!! ... more less
- Reservation Options:
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- Also Known As:
- Rodeway Inn Romulus Hotel Romulus