We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Extended Stay America - Detroit - Metropolitan Airport
Ranked #19 of 26 Hotels in Romulus
Reviewed February 14, 2013

I stayed here last night as part of a Park Sleep Fly package. I like that the rooms are more roomy than regular hotel rooms, and the small kitchenette was handy, even for the overnight stay. The front desk staff was very friendly. I forgot my blow dryer at home, and although they are not supplied in the room, I called the front desk and they were kind enough to bring one up.
The bed was comfortable and the flt screen TV carried enough channels to find something to watch. I would stay here again.

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this reviewResponded February 20, 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. As you know, our unique suites are designed with you in mind. Offering amenities like a full refrigerator, stovetop, free in-room Wi-Fi, personalized voicemail, and on-premise laundry in excetionally priced rooms has led us to be the premier extended stay option in the industry. And with guests like you, we will continue to thrive.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels. I do appreciate the fact that you chose Extended Stay America Detroit Metro Airport for your Park and Fly Package.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (95)
Traveler rating
Traveler type
Time of year
Language

63 - 69 of 95 reviews

Reviewed January 25, 2013

Dan did a great job taking care of all my concern. He did everything on my list quickly and efficiently. Front desk catered to my every need. They always greet you with a smile. Shuttle driver is very friendly.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this reviewResponded January 28, 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case! Thank you again for mentioning our Maintenance Engineer Dan I will pass along your compliments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2013

I highly recommend the Extended Stay - Metro Airport. Everything about the facility is great, especially the staff. From the first day I checked in, Audrey was friendly and informative. Pia was professional and knowledgeable and was able to contemplate my needs beforehand. Dan, the maintenance engineer was extremely efficient and knowledgeable as well; going above and beyond what is normally seen in maintaining the day to day operations of a hotel. I cannot say enough about the facility.

  • Stayed: January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Travelor317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this reviewResponded January 23, 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with. I will pass along to Audrey. Pia and Dan the recognition that you have given them

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

Very clean,quiet,and comfortable.convieniently located across the highway from the airport,and just off from I-94.yet I never heard a plane or a vehicle.I spend a lot of time in motels traveling for work,and this is one of the best.The staff is awesome,from PIA at the front desk to the shuttle driver.There are several more expensive options in the area,but none more comfortable.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this reviewResponded January 7, 2013

Thank you so much for your great review. I am so happy to hear you enjoy our location. It sounds like our hotel is a perfect fit for you. I appreciate you sharing your feedback as it allows us to continue to take great care of guests like yourself. Thank you for your continued business and we look forward to seeing you on your next trip!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

Needed a long term place to stay for business and this was great! Large suite so I didn't feel like I was stuck in a hotel room, plenty of room for the family to visit. Had a problem with microwave but Dan the maint. man brought a new one in quickly, even came back with free popcorn when he heard ours burned in the broken microwave!

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank tbarrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this reviewResponded January 4, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. So I was pleased to hear Dan was able to quickly address your microwave issue and replace your popcorn! We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays. Thank you again for choosing our hotel and sharing your experience with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2012

From Wanda the manager to Dan the maintenance man, it is worth the stay! Everyone is kind and helpful and willing and able to quickly work with you to resolve any problem, concern or inconvenience. The beds and bedding is clearly newly purchased - which - believe me - makes a difference as well. It is a blessing to have a spacious room with a kitchenette as well as staff that are willing to help you in any way. I would definitely stay again and again.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this reviewResponded December 21, 2012

Thank you very much for your recent review. I wanted to take the time to personally thank you for sharing feedback from your stay with us. It's always rewarding to hear when our hotel staff is delivering on our committment to provide exceptional guest service. I am happy you enjoyed the new upgraded bedding package; that's great to hear! We appreciate your business and do hope to see you again soon on your next trip to the Romulus area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2012

I am enjoying my stay to the fullest! It is on only rarest of occassions that a guest at an extended stay hotel can enjoy such overwhelming hospitality from the great staff at the this hotel. From the moment we checked in, Pia (the from desk Agent) had/has an immediately noticable warm personality and welcoming smile. Her assistance with getting us familiar with all the services offered by the hotel and places in the surrounding area was invaluable to say the least. And Louise, a room service attendant, kept our suite in pristine condition at all times and was very pleasant, helpful and friendly. And Wanda, truly this manager goes above and beyond to make all her guest feel right at home just like family. I was in need of change for a large bill which the front desk at that particular moment didn't have.But and before I could say two words, Wanda was on her way out the door to get me the change I needed - wow, now thats an exceptional manager! The staff will spare no effort to see to your comfort during your stay. Come...you'll like it here!

Room Tip: All the rooms a of great quality, take your pick - you won't be disappointed!
See more room tips
  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Terrence D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Metropolitan Airport, responded to this reviewResponded December 14, 2012

Thank you so much for your very kind words. It is wonderful to hear how our staff delivered on our committment to exceptional guest service. Thank you for choosing our hotel and most importantly thank you for sharing your positive experience with us. We value you as our guest and do hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Romulus hotels
0.3 mi away
La Quinta Inn & Suites Detroit Metro Airport
0.8 mi away
Comfort Inn Metro Airport
0.8 mi away
Hampton Inn and Suites Detroit/Airport-Romulus
Show Prices
Show Prices
Show Prices
0.6 mi away
Baymont Inn & Suites Detroit Airport/Romulus
0.7 mi away
Quality Inn & Suites Romulus
0.6 mi away
Days Inn Detroit Metropolitan Airport
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Detroit - Metropolitan Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Detroit - Metropolitan Airport

Address: 30325 Flynn Dr, Romulus, MI 48174-2251
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #19 of 26 Hotels in Romulus
Price Range: $78 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Metropolitan Airport 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Priceline, Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Cheap Tickets, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Detroit - Metropolitan Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Romulus Extended Stay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing