We stayed at this hotel for the park and fly in Februaty. I had read on Tripadavisor that when you get back to the hotel they will go get the vehicle and bring it up to the door for you. Not the case... We got back from vacation in Jamaica around 4:p.m, I went up to the desk to find out what we need to do, the clerk handed me the keys. So I asked where the vehicle was,the desk clerk told me the vehicle was either to the left or right when we get outside, So we get outside and have to look around the lot for the vehicle. Finally found it and the battery was dead, I went back in and she was very non chalant and could have cared less. I wrote to B.W. They told me that the vehicle was dead just after we left. Unfortunately we had left the vehicle on the other side of the building and when we went to find it, it was on the opposite side. How the heck did it get to the other side of the parking lot with a dead battery. It's a damn mystery.......
And the guy who yelled at you to get out of the pool was probably the same guy who called some guests morons when he was talking to the desk clerk..
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