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“Park and Fly was a great deal” 5 of 5 bubbles
Review of Hampton Inn and Suites Detroit/Airport-Romulus

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Hampton Inn and Suites Detroit/Airport-Romulus
Ranked #1 of 26 Hotels in Romulus
Certificate of Excellence
Grand Bend, Canada
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Park and Fly was a great deal”
5 of 5 bubbles Reviewed March 22, 2013

Although we only slept here as we had a very early morning flight the stay was comfortable.
Drove to a nearby pizza place and brought it back to the room.
We chose this hotel because of the park and fly. It made it cheaper than booking the parking without the room.
We would definitely stay at this hotel again providing they still have the park and fly available.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kameidotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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759 reviews from our community

Traveler rating
    521
    191
    32
    12
    3
See reviews for
248
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Michigan, USA
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

I stayed there prior to running a race in Ypsi. It was a little hard to find. That would be my only complaint. It was beautiful inside. The room was EXTREMELY clean and tidy. The weight room was very nice. OUr breakfast that morning was complete and delicious. We did not hear one plane flying over us. I would definately stay here again.

  • Stayed July 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed March 10, 2013

I had an early morning flight out of Detroit and stayed at the Hampton Inn. The service was very friendly and efficient. The room was huge, clean and comfortable; and the shuttle service was punctual. I would definitely recommend this hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Madeline0403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMHERSTBURG
2 reviews
5 of 5 bubbles Reviewed March 10, 2013 via mobile

We stayed for night and had the Park n Fly package for the week. Our check in was quick and staff was very friendly. Upon arriving at our room we found a clean and modern place to stay for the evening. Would definitely stay here again.

Stayed March 2013, traveled with family
Helpful?
Thank JOANNE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
114 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 bubbles Reviewed March 8, 2013

Following a quick pleasant and friendly check in we proceeded to our room. Quite a surprise! The room was HUGE! I think we got "upgraded" to a suite of some sort. King size bed (as requested) but also a mini kitchenette (sink, fridge, microwave), an office area which separated the bed area from a sitting area with a pull out coach. Separate sink area from the 2 piece tub and washroom facilities. Very large flat screen TV with a plethora of channels. I would highly recommend this hotel for anyone!

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WindsorTenor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapleau, Canada
Level Contributor
110 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed March 7, 2013

Our room at the Hampton Inn Romulus/Detroit was better than expected. It is a very new and large room, nicely decorated, the staff were excellent and I will definitely stay again. I would highly recommend this hotel. Also have pkgs for park and stay for your flight out.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emily T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tecumseh
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 7, 2013

Very disapointing. I reserved this hotel specifically as a park, stay, and fly on our vacation to Disney World. When i arrived at the Hampton Inn and Suites in Romulus Mi. I was told that Expedia failed to forward the money to the hotel for the cost of parking. When booking with Expedia I was told by the agent that he confirmed and reconfirmed, and made specific note, and spoke with a hotel representative that I was being charged $10 only as a parking fee. When checking in the representative at the hotel told me that the amount they received did not include parking. I was charged $112 that was suppose to include parking. I was told by the hotel representative that I would have to deal with Expedia directly. I was on the phone with different representatives from Expedia for over an hour trying to resolve the issue while my wife, mother and special needs daughter waited in the vehicle. I tried cancelling the transaction with the hotel and they told me that this had to be done with Expedia. Finally I was told by Expedia that I had to pay for the parking again at a cost of $5.00 per day (additional $35.00 on top of the $10.00 I initially paid, and that I would be reimbursed when I provide a hotel receipt.) When I got off the phone from talking to the Expedia rep I was told by the hotel that the receipt they provide does not explain that it is for parking. This entire transaction was not dealt with properly or professionally by neither Expedia nor Hampton Inn and Suites, Romulus. The hotel representatives made no attempt to help resolve the issue.

  • Stayed February 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carolyn_mondry, General Manager at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review, April 1, 2013
Thank you for your review of your recent stay, I respect your candor. We strive for personalized experience for each of our guests, actively looking for ways keep costs low and offer enhanced services for comfort and convenience. I appreciate your review as it provides feedback that I need to re-evaluate guest needs. I sincerely apologize if there was any misunderstandings with any charges that were incurred and if they were not clear with you prior to booking your stay with us. Please know that in no way do we intend to mislead our customers and I would be more than happy to discuss any misunderstandings with you.

Thank you again for your review and I do hope you consider staying with us next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Detroit/Airport-Romulus

Property: Hampton Inn and Suites Detroit/Airport-Romulus
Address: 31700 Smith Rd., Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Romulus
#2 Business Hotel in Romulus
#2 Family Hotel in Romulus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Detroit/Airport-Romulus 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Discover comfort and convenience for Detroit and beyond at Hampton Inn & Suites Detroit/Airport-Romulus. Just off I-94 and I-275, our Romulus hotel is within a mile of Detroit Metropolitan Wayne County Airport (DTW). Take our free hotel shuttle to and from the airport. This hotel in Romulus, MI lies at the heart of Metro Detroit, within 20 minutes of downtown Detroit and 30 minutes from Ann Arbor, Michigan, making an equally great base for the industrial corporations of Motown and the University of Michigan campus. Whether you’re in town for business, to cheer on the NFL’s Detroit Lions, touring the Great Lakes, or simply catching a flight, you’ll find a warm welcome at Hampton Inn & Suites Detroit/Airport-Romulus. Relax in a comfortable guest room with a clean and fresh Hampton beds® and HD channels on the 37-inch LCD TV. Spacious suites feature sofa beds in the seating area, making this hotel in Romulus, MI a great family option. Accessible rooms and suites are designed for comfort. Get to work in the comfort of your room with free internet access throughout the hotel. Start the day right with Hampton’s free hot breakfast. Choose your favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. If you’re in a rush, just grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday. Consult the friendly team members for local Romulus restaurant recommendations. ... more   less 
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Also Known As:
Hampton Inn And Suites Detroit/Airport-Romulus Hotel Romulus

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