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“Good deal, great facility, inconsistent staff.”

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Embassy Suites by Hilton Detroit Metro Airport
Ranked #3 of 26 Hotels in Romulus
Certificate of Excellence
ONTARIO
Level 6 Contributor
161 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Good deal, great facility, inconsistent staff.”
Reviewed April 2, 2010

We booked this hotel because it was close to the airport. The facility was great except for lingering cigarette smoke in the halls. Check-in was a nightmare when the girl checking us in was more interested in talking on the phone (personal call) than getting us in. The breakfast and park and fly deal was outstanding. Overall I would recommend this hotel.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CANTRAVELS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
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English first
Ontario, Canada
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 22, 2010

We stayed one night and booked on Priceline. We named our own price at $51.00 and it was accepted. All rooms in this hotel are suites that essentially have a separate sitting area from the bedroom, fridge, microwave, and 2 flat screen TV's. Cleanliness was good and everything was in good working order.

The breakfast buffet is INCLUDED in your stay which is a fantastic bonus. The food was pretty good considering it was included.

The staff were excellent and very friendly at all levels.

The only disappointment is this hotel does not have a nice restaurant for dinner. There is a small bar area and lounge where a full menu is offered. The food was very good, however we found it to take too long to come because it got busy and there appeared to be only 1 server working the bar, lounge, and scurrying to get the orders. Otherwise it was acceptable. The location provides for many other dining choices if you don't mind going off site.

The managers happy hour with free drinks between 5-7pm is a great perk too, however we were not able to attend due to late arrival.

Overall excellent value and I would stay here again. Free high speed internet also!

TIP - apparently occupancy is lower on weekends ( per the font desk), therefore the best rates are over weekends.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank been_2_kw_before
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Ontario
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 29, 2010

We booked this hotel through Priceline for before and after our trip to Florida. We have in the past got the Marriott at the DTW when booking through Priceline, which is also a nice property, but the Embassy Suites is better in everyway. The Staff are terrific, the rooms are large, clean and have everything you need including a fridge and microwave. Great hot, free breakfast and fast shuttle service. The gym is also very nice. Next time we have flight out of DTW we will keep our fingers crossed we get the Embassy Suites as it was one of the better airport hotels we have ever stayed at.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cdinlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 5, 2009

We named our own price and got a room here for $50. It was a suite with a king bed. We had the breakfast with the make to order omelets and snacks/happy hour booze every night. They gave a card for both these items, but at the time we stayed the hotel was pretty slow - and they didn't check the card. A couple breakfast and tons of drinks were not a problem. The room was nice and clean. I didn't notice the airport noise and the staff was nice. We used both the gym and the pool at the hotel and they were very nice.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurie123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 10, 2009

Treated like royalty from the moment I arrived. Facilities were first rate, and the rooms were the best.
The Manager's reception held every evening was fantastic. Complimentary cocktails and snacks were as good as any restaurant in the area.
Breakfasts were fantastic. Fresh fruit, hot cereals, and an omelet station that catered to anyone's tastes.
The Staff were friendly and helpful. I would definately stay at this hotel again!!

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Citruscity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, MI
1 review
Reviewed November 6, 2009

I have stayed at the Embassy Suites several times and visited family staying there as well. We have all been pleased with the friendly staff, the nice rooms, the indoor/outdoor pool, free wifi, the wonderful breakfast (a full breakfast with an omelet station) and managers reception (an impressive free snack bar in the evening). On my last trip they went WAY above and beyond however. I accidentally left behind a jacket and a camera bag with over $4,000 in camera equipment in the room. I called the hotel and they had it waiting for me and even offered to mail it to me, but I was local and just picked it up. THANK YOU! Thank you to that amazing and honest staff.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennyKnowsEverything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
72 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 2, 2009

I priceline $50 in the DTW Airport area all the time. When the Embassy Suites comes up as a 3.5 star selection, I am very happy. The place has been completely refurbished and rooms are "suites", hence the name.

Granite Countertops, 2 plasma TVs, fridge, desk, couch, great new bed. All you could ask for.

You get a tremendous "resort style" breakfast with a chef cooking omlets, all for free. And from 5:30 - 7pm, free beer, liquor and wine all with appetizers.

Great pool with hot tub, and awesome workout center. Free parking

There is a full bar, restuarant and deli in the hotel. If you do not like this place, really not sure what to tell you. 5/5 stars.

Stayed May 2009, traveled on business
Helpful?
Thank Bowden68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Detroit Metro Airport

Property: Embassy Suites by Hilton Detroit Metro Airport
Address: 8600 Wickham Rd, Romulus, MI 48174-1921
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Romulus
#3 Business Hotel in Romulus
#7 Family Hotel in Romulus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit Metro Airport 3.5*
Number of rooms: 151
Official Description (provided by the hotel):
The Embassy Suites by Hilton Detroit Metro Airport hotel is the ideal location for both business and leisure travelers stopping in Detroit. This Detroit airport hotel is just minutes from the Detroit Metropolitan Wayne County Airport (DTW) and only 20 minutes from downtown attractions. All accommodations at the Embassy Suites hotel in Detroit, Michigan include a spacious two-room suite, a delicious made-to-order breakfast and nightly Evening Reception*. The Burger Bar is a one-of-a-kind burger dining experience featuring fresh beef, turkey, chicken or black bean veggie burgers, made to your exact specifications. The Eighty Six Hundred Restaurant located in the open-air atrium lobby is an additional option, with in-suite dining service also available. Corporate travelers will find their needs catered to at this Detroit, Michigan hotel. Stay with us to enjoy business conveniences such as Executive Boardroom suites, complimentary WiFi and our BusinessLink™ Business Center. ... more   less 
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Also Known As:
Embassy Suites Detroit Metro Airport Hotel Romulus
Embassy Suites Romulus
Romulus Embassy Suites
Hilton Romulus
Romulus Hilton

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