My family and I stayed at this hotel from June 13th – 16th, 2009 while we were in Detroit. Since we were flying out, we chose this hotel because of its close proximity to the airport. Other things which made this hotel our choice were the two rooms that came with the suite, the free breakfast, which included waffles and made to order omelets, the complimentary manager’s reception (free snacks and alcoholic beverages – yay!), and the indoor and outdoor pools. The odds are that I would stay here again, and that is simply because the pros (listed below) outweigh the cons (also listed below).
Pros: Great breakfast – Excellent omelets prepared right before you. Tasty sausage links. Endless supply of foods – eggs, biscuits, bacon, fresh fruit, yogurt, hot oatmeal, etc. Hot foods were hot and cold were cold – perfect.
Great reception – After three nights, I was kind of sick of chips and popcorn, but who ever gets tired of free delicious drinks? If you asked for it, the kindly bartenders went out of their way to try and make it for you. Half the time, you didn’t even have to get up and get your own drinks. If the bartender wasn’t swamped, he/she would come by and bring you another one. My kids enjoyed the snacks and the bartender’s willingness to create colorful non-alcoholic beverages for them.
No airport noise – Even though it seemed that the hotel was within walking distance of the hotel, I never once heard an airplane in three nights. I did hear kids in the hotel, but hey, the Embassy Suites is a kid friendly hotel.
Location – Close to Interstate and right across the street from convenience store. Close to Big Boy restaurant and McDonald’s. Many restaurant and liquor delivery options available. Yes I said liquor delivery options – gotta love the state of Michigan. It’s certainly not like that here in Georgia.
Décor – Lobby is very modern and hip looking. Hotel room furnishings are nice.
Cons: No pool – Upon check-in and receiving the small envelope with room keys in it, I saw a slip that said the pool would be closed the entire time we were there. The slip also said that if you went to the front desk, the hotel would let you know what alternate options were available for you. Let me add again that the slip of paper told me this – not the lukewarm clerk who worked the front desk. The indoor and outdoor pools were one of the reasons why we chose this place. If this info had been on the website, which it wasn’t, we might have chosen a different place. Being stuck in a room with my whiny, youngest daughter and her not being able to put on her Princess bathing suit and go swimming made me watch the clock daily for the manager’s reception. Why in the heck would I want alternate options? What was I gonna do – put on my bathing suit and walk or drive to another hotel or something? Ridiculous.
Location – Not enough fast food restaurants close to the hotel. There was a McDonald’s on Merriman (as mentioned earlier), but after a meal there aggravated my stomach, we boycotted that place. We had to search on the Internet and drive a couple of miles to find other places.
Door to bedroom area – After staying at a dozen of so Embassy Suites, I was shocked to see one that didn’t have an actual door separating the bedroom from the living room. This one does not. It’s sort of like a screen door with immovable bounds. It doesn’t keep the sound out, and you can see behind it if you look hard enough. I didn’t like that very much.
Suite Layout – There is no sink in the living area which I think is kind of weird since the refrigerator and microwave are located in that area. In order to wash your hands or rinse out something, you have to go into the main sleeping area where you will find the sink outside of the restroom. Speaking of the restroom – that location was kind of strange too because every time the person who was sleeping in the living area (on the sofa bed) came into the sleeping area at night to go to the restroom or to use the sink, the people sleeping in the room were often disturbed. Weird in my opinion.
Cons - Housekeeping - staff needs to be able to communicate better. Even though they were nice about the towels, each day we had to ask for five instead of three (even though five people were registered in the room). A minor thing but irritating.
**Again, let me add that I probably would stay here again, but I would definitely call in advance to ask about the pools first. We paid $129.00 booking directly with the hotel. In between all you can eat breakfasts and snacks and beverages, my family of five probably ate up at least half that rate in a day, which made this stay quite cheap.
- Official Description (provided by the hotel):
- The Embassy Suites by Hilton Detroit Metro Airport hotel is the ideal location for both business and leisure travelers stopping in Detroit. This Detroit airport hotel is just minutes from the Detroit Metropolitan Wayne County Airport (DTW) and only 20 minutes from downtown attractions. All accommodations at the Embassy Suites hotel in Detroit, Michigan include a spacious two-room suite, a delicious made-to-order breakfast and nightly Evening Reception*. The Burger Bar is a one-of-a-kind burger dining experience featuring fresh beef, turkey, chicken or black bean veggie burgers, made to your exact specifications. The Eighty Six Hundred Restaurant located in the open-air atrium lobby is an additional option, with in-suite dining service also available. Corporate travelers will find their needs catered to at this Detroit, Michigan hotel. Stay with us to enjoy business conveniences such as Executive Boardroom suites, complimentary WiFi and our BusinessLink™ Business Center. ... more less
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- Also Known As:
- Embassy Suites Detroit Metro Airport Hotel Romulus
- Embassy Suites Romulus
- Romulus Embassy Suites
- Hilton Romulus
- Romulus Hilton