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“Home away from Home”

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Embassy Suites by Hilton Detroit Metro Airport
Ranked #3 of 26 Hotels in Romulus
Certificate of Excellence
Westfield, United States
2 reviews
“Home away from Home”
Reviewed May 5, 2013

Cheers, where everybody knows your name! The team at DTW Embassy are like family. Great people, great service. I spend several weeks every year here and every time I am greeted by name with a smile. Just like being at home!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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933 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
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English first
Level 5 Contributor
89 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 30, 2013

We stayed here for the Park and Stay Package. It was great! Very professional approach to parking the car and all related transportation. Their was a reception for 5 to 7:30 with free drinks although we arrived late and just arrived at 7:20.
The free breakfast is exceptional--buffet style with eggs, bacon, sausage, toast, etc OR a full cooked breakfast. Just order your eggs done the way you like.
Rooms are very spacious and clean.
We will stay here again anytime,whether we are flying out or just for a nice hotel.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Londonhobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Köln, Germany
1 review
Reviewed April 30, 2013

Very good place to stay and after some other trials in this area i learnt why i was always satiesfied in the past . (Maybe the new Hampton Inn is at the same level) Shuttle Service -every 20 min Clean Rooms and enough square feet Good Breakfast and also European Guest´s will find some good food. Happy Hour .......

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jens S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ypsilanti, United States
1 review
Reviewed April 26, 2013

I thought that the value was excellent for the price. Very high quality atmosphere. Nice staff. There weren't very many people there. The pool got pretty crowded at night. The free evening reception was awesome! Would stay most definitely again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Heather F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 23, 2013

I travel very often for work and have stayed at my share of tired, outdated airport properties. I was pleasantly surprised when I checked into the Embassy Suites at the Detroit Metro Airport. The hotel property seemed completely updated and upgraded from the front desk, through the lobby area, all the way to the guest rooms. The room was completely clean, carpet brand new and everything worked perfect. I went to the reception for a few minutes and it was lively and well done. I would absolutely return to this hotel property for another stay.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HudsonScooterMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, United States
1 review
Reviewed April 23, 2013

The staff were very friendly. The hotel itself was good. The bed however left much to be desired. Very uncomfortable and I woke up stiff and sore. Would probably not return due to that. If the beds were nicer, I would really like it. I say they should skip the egg breakfast and buy new mattresses.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Elisabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geoffthompsongm, General Manager at Embassy Suites by Hilton Detroit Metro Airport, responded to this review, May 2, 2013
Thank you for your comments about our hotel on Trip Advisor. I was very sorry to hear that you did not have a comfortable stay. Be assured that we are investigating the condition of the mattresses in all of the suites and will be taking steps to replace those that no longer meet our standards. We sincerely apologize for falling short of your expectations as this is not typical of the high standards we strive to maintain.

We hope that you will allow us another opportunity to serve you better in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed April 23, 2013

Clean suites with very comfortable beds and a friendly staff. The only dissapointing issue is if you don't book your hotel stay with Hilton then you will not get your HHonor credit, which has nothing to do with the local hotel quality or staff.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kimberly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Detroit Metro Airport

Property: Embassy Suites by Hilton Detroit Metro Airport
Address: 8600 Wickham Rd, Romulus, MI 48174-1921
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Romulus
#3 Business Hotel in Romulus
#7 Family Hotel in Romulus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit Metro Airport 3.5*
Number of rooms: 151
Official Description (provided by the hotel):
The Embassy Suites by Hilton Detroit Metro Airport hotel is the ideal location for both business and leisure travelers stopping in Detroit. This Detroit airport hotel is just minutes from the Detroit Metropolitan Wayne County Airport (DTW) and only 20 minutes from downtown attractions. All accommodations at the Embassy Suites hotel in Detroit, Michigan include a spacious two-room suite, a delicious made-to-order breakfast and nightly Evening Reception*. The Burger Bar is a one-of-a-kind burger dining experience featuring fresh beef, turkey, chicken or black bean veggie burgers, made to your exact specifications. The Eighty Six Hundred Restaurant located in the open-air atrium lobby is an additional option, with in-suite dining service also available. Corporate travelers will find their needs catered to at this Detroit, Michigan hotel. Stay with us to enjoy business conveniences such as Executive Boardroom suites, complimentary WiFi and our BusinessLink™ Business Center. ... more   less 
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Also Known As:
Embassy Suites Detroit Metro Airport Hotel Romulus
Embassy Suites Romulus
Romulus Embassy Suites
Hilton Romulus
Romulus Hilton

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