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“WORST motel ever! Disgustingly dirty. Mold on toilet seat.”

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Concorde Inn Rochester Hills
Ranked #2 of 4 Hotels in Rochester Hills
Reviewed August 19, 2010

This room was disgusting- there was mold on the toilet seat, and the floor had not been washed. I did not take off my shoes, and we left ASAP in the morning just to get out. LOOK at the room first before staying there.

  • Stayed: August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank beepo4808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl W, Manager at Concorde Inn Rochester Hills, responded to this reviewResponded December 9, 2014

We're just getting active on TripAdvisor, but we saw this review and wanted to address your concerns. Feedback like this is very important to us, and we can't apologize enough if you had anything less than a positive experience here. There's no excuse for the state of the room that you described -- this really doesn't sound like us at all, and I can assure you that we clean all the rooms thoroughly between guests. We've also completed some light renovations and upgrades in the last few years. If you're ever in the area again, we'd love a second chance to prove how wonderful a stay with us can really be -- we hope that's something you'd be up for!

Best,
Management

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51 - 54 of 54 reviews

Reviewed January 16, 2010

I must have been on the NOT remodeled side. Computers at the hotel had been down for 6 weeks when I checked out. Pictures of the rooms look good. Pictures can be misleading.

Heater would either be arctic cold or African hot, no in between. Room 50 degrees or 90 degrees.

Pillows were hard as rocks.

Light switch going into room was broken, still operated.

Bathroom outlet for hairdryer was broken and not use-able. Dried hair sitting on a chair in main part of room. Chair blocked open bathroom door so I had some light.

Outlet in wall to plug hairdryer into was broken so could not use light and hairdryer at same time.

Bathroom fan sounded like a Viet Nam era helicopter landing after been hit with small arms fire.

Shower curtain had fancy curved rod to allow extra space in the shower. Curtain not wide enough. Water ended up all over floor.

Light on desk with electrical outlets to plug laptop into. Electrical outlets worn out to the point they did not work.

Internet in the room pathetically slow. Might have a web page show up in 10 minutes if at all. Wireless in the lobby worked good.

Penny laying in middle of floor when I checked in, still there when I checked out 5 nights later. Do they vacuum?

Families appear to be living there permanently. Eating supper in the breakfast area at night.

Staff either short or somewhat rude.

This is a decent hotel if just looking for a place to crash overnight or if you don't need electric or internet. The room did have a new flat screen tv. They should have saved money and kept the old tv and spent $20 on electrical outlets. The tv had 10 channels.

I have stayed in many third world countries, places with names the majority of people have never heard of; I can tolerate a lot. I will not stay here again.

  • Stayed: January 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank 95devils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2005

I had to stay overnight on business, and looked for a hotel with a pool for my daughter. We were amazed by the Olympic size pool--it was fantastic! The 20 person spa was great, with a huge screen TV. There was also a sauna. The exercise room was the best I had ever seen at a hotel, and the attendant was very friendly and helpful. We had a room on the first floor, and it was surprisingly quiet. Frozen yogurt available in the lobby in the evening was a big hit with my daughter and me. The breakfast served was a disappointing meal, with cold food offerings and fruit, but enough to start the day. We would definitely stay here again, for business or pleasure.

5  Thank Waterwench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Mandeville, LA
16
Reviewed July 20, 2003

We stayed here in July, '03. We liked this hotel due to: 1) quick check-in and check-out; 2) a large fitness center with big indoor pool, gargantuan hot tub with large screen tv, and lots of workout equipment; 3) easy access to Hwy. 59, near the Silverdome; 4) the fan on the heating/a/c unit does not run unless it needs to; 5) restaurant within walking distance. The continental breakfast consisted of bagels, microwave sausage biscuits, juice and cold cereal. Only things needing improvement were too much room deodorizer in the hallways, and the rate was 95 cents more than the posted "best rate anytime" price.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Concorde Inn Rochester Hills

Address: 1919 Star Batt Dr, Rochester Hills, MI 48309-3712
Location: United States > Michigan > Rochester Hills
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Rochester Hills
Price Range: $71 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Concorde Inn Rochester Hills 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The ConCorde Inn offers modern lodging and exquisite event spaces in Rochester Hills, MI. Call us for more details! All of our rooms have been recently remodeled and are equipped with modern furnishings to make your stay as enjoyable as possible. From the plush bedding to our new tvs equipped with extended cable, we are here to make your stay perfect. We offer amenities like free hi-speed wifi, mini fridges, and jacuzzis. Relax in our of our plush rooms today. Our banquet center can host a variety of events including baby showers, bridal showers, class reunions, family reunions, rehearsal dinners, corporate events, holiday parties, and, of course, weddings! The Forestre Banquet Center offers amazing service and an elegant atmosphere to make your big day memorable. Our helpful and experienced event staff is here to guide you and help you put your personal touch on all of the little details. We have a full kitchen and certified chefs who will prepare whatever you have in mind! Our beautiful facility, attentive staff, and experienced event planners make us the best in the business. Stop by or call today for hotel reservations, event info, and more. ... more   less 
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Also Known As:
Concorde Inn Rochester Hills Hotel Rochester Hills
Best Western Rochester Hills
Rochester Hills Best Western

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