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“Exceed our expectations”

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Best Western Port Huron/Hospitality Inn
Ranked #2 of 10 Hotels in Port Huron
Certificate of Excellence
GreenLeadersBronze level
Fond du Lac, Wisconsin
Level 1 Contributor
4 reviews
“Exceed our expectations”
Reviewed October 17, 2013

We stopped at this Inn without reservations. From check-in to check-out the staff was exceptional in the service they provided. Within a half hour of check-in they had called our room to check to see if we had any concerns or needs. When we did have a concern they responded immediately. The room itself was clean and large. Not fancy but very nice. Check-out was smooth with no delays. The continental breakfast offered a few hot items in addition to the usual cereal, yogurt and pastries. The cost of this stay was very reasonable. A great place to spend the night along the way!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda M, General Manager at Best Western Port Huron/Hospitality Inn, responded to this review, October 29, 2013
It makes us very happy to know that we have exceeded your expectations !!! Thank you for taking the time to share your experience at Trip Advisor.com and we hope to you see you again!
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613 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
Windsor, Canada
Level 4 Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 11, 2013

Not very clean. Spiders in room. Very noisy and uncomfortable bed. Mud in hallway and dining room. Breakfast was just steamed and not crispy. (potatoes & sausage.) Would be nice to have a hot tub in pool area.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Wayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda M, General Manager at Best Western Port Huron/Hospitality Inn, responded to this review, October 29, 2013
Dear Wayne,
My apologies to you regarding your disappointing stay with us. I just wanted to touch base and let you we have been working diligently with a commercial exterminator to rid the hotel of these pesky spiders. Being that we are located on the river and since the weather has turned chilly they have decided to give us a try for lodging! I do hope that you give us another chance if you are in the area again!
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Barrie
Level 4 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 10, 2013

On the trip down we stayed at the Port Huron BW as it is just across the border and would give us a fresh start on the trip. This is a favourite house for Canadians. Decent prices for a clean place to stay and kick off a trip to Frankenmuth or just to shop locally and save money. I must have said something wrong when I filled out the email from them as their response was sorry we didn't fulfill your needs. I can't recall saying anything bad but who knows. On the return trip we were upgraded and that room was crazy big. Wife loved the jacuzzi by the way. Thanks. Nice launch the next morning to head home. Bridge was empty and the trunk was full. This is a house you need to keep on your list of "go to" stays.

Room Tip: Get a BW card. The upgrades are worth it.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank formathe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda M, General Manager at Best Western Port Huron/Hospitality Inn, responded to this review, October 29, 2013
Thank you for taking the time to write a review regarding your recent stay with us. It's nice to know Best Western Hospitality Inn is amongst your favorite hotels. We look forward to accommodating you again soon!
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Rochester Hills, United States
1 review
Reviewed October 10, 2013

I've stayed at many hotels in my lifetime, most of which were nice but I was pleasantly surprised that this Best Western was all that and then some. The rooms were extremely clean, quiet and comfortable and that includes the beds. With the expressway right there it's easy on-easy off and don't worry about forgetting anything, almost anything you could possibly need is right there in your room and if not just ask and if your request is within reason you should receive. I highly recommend this hotel if you find yourself needing accommodations in this neck of the woods.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deborah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda M, General Manager at Best Western Port Huron/Hospitality Inn, responded to this review, October 29, 2013
Dear Deborah,
Thank you for writing a review on Trip Advisor.com regarding your recent stay at Best Western Hospitality Inn in Port Huron and thank you for recommending us to anyone looking for accommodations in this area. We look forward to seeing you again if you are in need of lodging in our area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 6, 2013

Have stayed here numerous times. Nice clean hotel, friendly staff, excellent continental breakfast - great value. Convenient to shopping in Port Huron and right across the stree from Cracker Barrel. Would strongly recommend this hotel for anyone.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank OntarioDonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda M, General Manager at Best Western Port Huron/Hospitality Inn, responded to this review, October 29, 2013
Thank you for writing a review regarding your recent stay with us at Best Western Hospitality Inn in Port Huron. It's always nice to know when our guests enjoy their stays and we appreciate your kind words.
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A TripAdvisor Member
Reviewed October 4, 2013

I have stayed at this hotel on several occasions and have never had a problem. The rooms are clean and comfortable, the staff is always helpful. I can always get a great price which includes breakfast. The location is close to the border and about halve way between KMart and the Birchwood Mall.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda M, General Manager at Best Western Port Huron/Hospitality Inn, responded to this review, October 29, 2013
Hello,
Thank your for choosing Best Western Hospitality Inn and for taking the time to write a review regarding your recent stay with us. We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kingsville, Canada
1 review
Reviewed September 29, 2013

We had a good nights sleep the room was nice and clean, it smelled fresh. The staff was friendly and helpful. The Hotel is nice and close to the border which makes very handy for us to come over for the weekend. We will be coming over in Dec for our wedding Anniversary and some shopping

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda M, General Manager at Best Western Port Huron/Hospitality Inn, responded to this review, October 29, 2013
Dear Helen,
We look forward to seeing you again in December for your anniversary !!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Port Huron/Hospitality Inn

Property: Best Western Port Huron/Hospitality Inn
Address: 2282 Water Street, Port Huron, MI 48060-2428 (Formerly BEST WESTERN Hospitality Inn)
Phone Number:
Location: United States > Michigan > Port Huron
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Port Huron
#1 Best Value Hotel in Port Huron
#3 Business Hotel in Port Huron
#3 Family Hotel in Port Huron
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Port Huron/Hospitality Inn 3*
Number of rooms: 63
Official Description (provided by the hotel):
Welcome to the newly renovated BEST WESTERN Port Huron/Hospitality Inn located off Interstate 94 in Port Huron, Michigan known as The Maritime Capital of the Great Lakes. Guests staying at this hotel will be conveniently near historic downtown Port Huron, Lake Marinas, the Blue Water Bridge and the Port Huron Museums. Stay at this Port Huron, Michigan hotel overlooking the Black River and located near Lakeside Beach, downtown Port Huron and the McMorran Place Arena. The BEST WESTERN Port Huron/Hospitality Inn proudly offers 63 newly renovated guest rooms each complete with cable television with HBO(R) and free high-speed Internet access. Guests will wake each morning to a complimentary full hot & cold breakfast. This Port Huron hotel's additional amenities include an indoor swimming pool, exercise room and meeting, conference facilities accommodating up to 50 guests. The BEST WESTERN Port Huron/Hospitality Inn is close to a variety of summer and winter outdoor activities including fishing, golfing, boating, touring local lighthouses and the maritime history of Port Huron. This Michigan hotel is also the perfect lodging choice when attending the Port Huron to Mackinaw Boat Race, attending hockey tournaments, touring Fort Gratiot and trip from USA to Canada for Niagara Falls and Toronto. For newly renovated guestrooms, superior customer service and a convenient location in Port Huron, make a reservation at this Port Huron hotel today! ... more   less 
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Also Known As:
Best Western Hospitality Hotel Port Huron
Best Western Port Huron
Port Huron Best Western

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