Stayed 2 nights using my points for a family weekend in Michigan. Sondra at the desk was extremely pleasant and offered great information about a particular location. As I was about to turn around and leave the desk area after receiving my keys, she stopped me and told me she was going see about giving me an upgrade to the 2 bedroom suite. Never in my platinum history have I been offered an upgrade, mostly because I never ask for one, so this was a nice moment for me. Sondra simply stated that she "wanted to make sure that we're comfortable." Thank you, Sondra, for helping us have an even better weekend than anticipated! Will happily stay here again, upgrade or not, we had zero complaints about anything.
- Official Description (provided by the hotel):
- The Residence Inn Detroit Pontiac/Auburn Hills is just off I-75, between Troy, Auburn Hills, Bloomfield Hills, and Pontiac, to offer a premier location among Auburn Hills hotels. Business travelers appreciate staying at this extended stay Auburn Hills hotel with close proximity to nearby offices including Chrysler Headquarters, GM Powertrain, Hewlett-Packard, Volkswagen, and Delphi. Guests traveling on leisure love the quick commute to the top Detroit-area sights including Comerica Park or Somerset Collection Mall. The pet-friendly Residence Inn Auburn Hills offers apartment-style suites that are 50% larger than standard hotels with convenient amenities including free WiFi, HD TVs, and fully-equipped kitchens with granite counter tops. Choose the Residence Inn Detroit Pontiac/Auburn Hills offers modern amenities and a great location to make it one of the top extended stay hotels in Auburn Hills. ... more less
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- Also Known As:
- Residence Inn Detroit Pontiac/Auburn Hills Hotel Pontiac
- Residence Inn Pontiac
- Pontiac Residence Inn