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“Great Property For Anything” 4 of 5 bubbles
Review of Auburn Hills Marriott Pontiac

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Auburn Hills Marriott Pontiac
Ranked #1 of 3 Hotels in Pontiac
GreenLeadersSilver level
Atlanta, Georgia
Level Contributor
74 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Great Property For Anything”
4 of 5 bubbles Reviewed May 19, 2013

Conventions, weddings, business -the property is nice overall for anything. Check-in is super quick & lobby is pleasant with a small eatery & a bar with numerous tv's. Rooms are clean, with flat screens, moderate sized bathrooms & general decor. HDTV is available which is not common for most hotels even though they may have flat screens. Beds are super comfortable, and room overall feels comfortable, however finding outlets is tuff, most are on the lamps. Bathroom is below average in size for such a property, but its enough -granite vanity & a shower tub with good pressure & temperature. Toilet is right near bathroom entrance. Wifi is NOT free and has to be paid for in room, only free in lobby & there is no refrigerator.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TattooedPassport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review, May 21, 2013
Alright! Thank you for the positive guest comments. We share our guest comments and share them throughout the team to celebrate our success. We look forward to having you back you in the near future if your travels will bring you back to the Auburn Hills/Pontiac area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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310 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Munich
Level Contributor
172 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed May 17, 2013

Good Marriot in a strange location. not a lot around it. Feels like in the middle of nowhere although it is close to companies like Hewlett-Packard. Stayed over the weeked too and got slightly depressed. Still the hotel has everything what a good hotel should have.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Alf1860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review, May 20, 2013
Thank you for taking the time to share your experience about your stay here at our Marriott Centerpoint. We are centrally located between many suburbs and just a short ride to almost anywhere. I am sorry you did not find much to do in the local area but on your next visit please let us help find some area's of interest. We do hope you will consider staying with us on your next trip. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 14, 2013

Have had the pleasure of staying at this property multiple times due to work, highly recommend it.

Its clean, comfortable, service is great and has an excellent concierge lounge.

This hotel can get extremely busy so despite being an elite member there's been many times my room hasn't been on the same floor as the concierge lounge.

Must also comment on how great Laura in the concierge lounge is in treating her customers, she's very personable and provides a high level of customer care.

Also, this hotel is a great location to stay for any shop-a-holics who want to access the Great Lakes or Sommerset Malls, or the many store along Hwy 59. Also, about an hour drive from Birch Run.

Room Tip: Don't stay on the second floor if you can as access to the pool is via this floor.
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  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 1CrazyCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida P, Director of Sales at Auburn Hills Marriott Pontiac, responded to this review, May 16, 2013
Thank you for taking the time to share your experience at our Marriott. We proudly boast consistently ranking in the top 30% for Guest Satisfaction Scores for the Marriott brand. We are glad you enjoyed your stay here and even more so, we celebrate when we are rewarded with guests who recommend our hotel to others. Thank you for your review and we look forward to being your choice hotel on your next trip into the area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

Nice hotel, stayed here for business, staff were very pleasent and willing to go the extra mile.
Spacious room, nice lobby area.
Breakfast wasn't great - not much choice on offer
Pool is a nice size, Spa pool is very warm!
The hotel also offers a taxi service to and from the airport run by 2 drivers (Don & Damone), who are excellent, so if staying here, get in touch with hotel to book transport via them.

One fault with the hotel is that there is no complimentary bottled water for guests - normally this is complimentary at other hotels - wouldn't recommend to drink the water out of the tap as it was cloudy/dirty.

Room Tip: Try to avoid 2nd floor as this is the access to the gym - so could be noisy. If travelling from air...
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fr3quentTrave11er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida P, Manager at Auburn Hills Marriott Pontiac, responded to this review, May 14, 2013
Great! Thank you for sharing the positive review. I think our staff is warm and friendly too. We talk about guest comments and share the positive reviews with the team here on property. I will also pass on the positive feedback about the D2 drivers as well. We do look forward to your return if your travels should bring you back into the area. Thank you for choosing Marriott Centerpoint Auburn Hills.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed May 3, 2013

Everything was clean. Service was okay. There was nothing really stand out good or bad. I like Marriotts and will always choose Marroitt when possible. They wanted to charge me $14 for one day of wi-fi, which is totally ridiculous, until I asked them not to charge me. They took off the charge, but they don't get any thanks for not ripping me off. The second floor room had a beautiful view of a roof. The location is okay. There are two fair restaurants within walking distance - one Italian and one Mexican.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KG0PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida P, Manager at Auburn Hills Marriott Pontiac, responded to this review, May 6, 2013
Hello and thank you for sharing your experience about your recent stay at our Marriott Centerpoint Hotel. We use all comments as training tools to understand what we deliver well and what we can improve upon. I will share your comments about the internet pricing with our team. We hope you will consider staying with us if your travels bring you back into the local area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vassar, Michigan
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed April 22, 2013

This hotel met all our needs. This was the second time I have stayed at this location. First was business and this time I took my girls for a shopping weekend. This hotel is in a great location. It is very close to all three of the major malls in the area. The rooms are very clean and comfortable, staff is super friendly and the breakfast buffet is great! I am looking forward to a return visit to the area soon.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bhguile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida P, Manager at Auburn Hills Marriott Pontiac, responded to this review, April 23, 2013
Alright! Thank you for the positive guest comments. We share our guest comments and share them throughout the team to celebrate our success. We look forward to having you back on your third visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed April 22, 2013

The conference we were attending was hosted by this hotel. Check-in was a little slow, but ok and friendly. Room was nice, and fairly quiet. Duvet on bed looked like someone had polished their shoes on it. Carpet had not been thoroughly vacuumed at check-in. There was some black mold around the caulking in the tub. Restaurant and bar service was uneven. Breakfast was ok, but rather pricey, Server seemed reluctant to take our order, even though the restaurant was not busy. This is an odd location for a hotel, as, other than the I-75 freeway, there is really nothing around here that would merit a visit.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lawrence D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida P, Manager at Auburn Hills Marriott Pontiac, responded to this review, April 23, 2013
Thank you for your response and for experiencing our Marriott Centerpoint. We take each guest comment and use it as a learning tool to improve the overall guest experience. We will share the feedback provided with our team to improve our process. We look forward to serving you in the near future if your travels will bring you back to the Auburn Hills/Pontiac area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Auburn Hills Marriott Pontiac

Property: Auburn Hills Marriott Pontiac
Address: 3600 Centerpoint Pkwy, Pontiac, MI 48341-3164 (Formerly Auburn Hills Marriott Pontiac at Centerpoint)
Phone Number:
Location: United States > Michigan > Pontiac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Pontiac
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Auburn Hills Marriott Pontiac 3.5*
Number of rooms: 290
Official Description (provided by the hotel):
A contemporary full-service hotel in Auburn Hills, Michigan, located within the Centerpoint Business Campus. Easily accessible to Detroit and nearby suburbs, including Bloomfield, Rochester, Troy and Birmingham, this Auburn Hills, MI, hotel is just minutes from Volkswagen, GM Powertrain, Chrysler Headquarters and many Fortune 500 companies. Enjoy a peaceful environment that only feels far from the city... inside and out, with richly appointed guest rooms and conveniences like high-speed Internet access, a state-of-the-art fitness center and an indoor and outdoor pool. ... more   less 
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Also Known As:
Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
Marriott Pontiac
Pontiac Marriott
Detroit Marriott Pontiac

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