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Hilton Garden Inn Plymouth
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Reviews (532)
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299
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All reviewsshuttle servicegreat hotelfront desk staffann arborwould highly recommend this hotelhotel staffa great staystaff was very friendlyroom was clean and comfortablenight stayeasy accessbusiness tripfitness roomfamily weddingoff the highwaynice placelobby
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443 - 448 of 532 reviews
Reviewed September 23, 2013

Stayed here for a nearby wedding and the property was filled with guests for two different weddings. Aside from an especially hectic Sunday breakfast, the staff was great and everything ran very smoothly. The room was clean, comfortable and (mostly) quiet. Breakfast was high quality and included a good selection, and was well worth the extra money. Easy to find and front desk, housekeeping, etc. all seemed motivated and well-trained.

  • Stayed: September 2013, traveled with family
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Thank N2NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie B, General Manager at Hilton Garden Inn Plymouth, responded to this reviewResponded October 30, 2013

Thank you so much for staying with us and for your review of your stay here at the Hilton Garden Inn Plymouth, we are glad to hear that you enjoyed your stay with us. Reviews like these mean a lot to us, so thank you so much for the kind words.

I am glad to hear you enjoyed our breakfast that we offer every morning and that you found our staff to helpful and well informed throughout your stay, were pleased to have met your expectations.

Again, thank you for your review and please know that your business is incredibly important to us and we look forward to hosting you here again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2013

It was a busy wedding weekend at the hotel but they never kept anyone waiting. Desk decided to offer us a different room away from wedding guests which they thought would be quieter without even asking. Clean, comfortable bed - would stay again. COnvenient to Univ of Michigan which was our purpose.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank havesian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie B, General Manager at Hilton Garden Inn Plymouth, responded to this reviewResponded October 30, 2013

Thank you so much for staying with us and for your review of your stay here at the Hilton Garden Inn Plymouth, we are glad to hear that you enjoyed your stay with us. Reviews like these mean a lot to us, so thank you so much for the kind words.

I am glad to hear that our staff was able to quickly get you to your room so you could begin to enjoy your stay and that you encountered no problems while you were with us.

Again, thank you for your review and please know that your business is incredibly important to us and we look forward to hosting you here again in the future!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2013

My wife and I stayed at the Hilton Garden Inn in Plymouth Michigan. We were visiting our granddaughter for her first birthday. The entire experience at the hotel was wonderful this coming from a VERY PICKY person.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Kenneth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie B, General Manager at Hilton Garden Inn Plymouth, responded to this reviewResponded October 30, 2013

Please let me start by saying thank you for staying with us and for your review of your stay here at the Hilton Garden Inn Plymouth, we are glad to hear that you enjoyed your stay with us. Reviews like these mean a lot to us, so thank you so much for the kind words.

It’s nice to hear that you were able to come into town and spend some time with your family, especially for something as nice as your granddaughters 1st birthday. Hopefully we will be able to host you for many years to come

Again, thank you for your review and please know that your business is incredibly important to us and we look forward to hosting you here again in the future!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2013

Great place, great rate, close to Ann Arbor, MI and many other major cities. Staff was wonderful, rooms were clean and quite. The hotel should advertise more to the Ann Arbor University of Michigan parents.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie B, General Manager at Hilton Garden Inn Plymouth, responded to this reviewResponded October 30, 2013

Please let me start by saying thank you for staying with us and for your review of your stay here at the Hilton Garden Inn Plymouth, we are glad to hear that you enjoyed your stay with us. Reviews like these mean a lot to us, so thank you so much for the kind words.

Making ourselves better known to anybody coming to Ann Arbor, whether it be for move in, football games or the art fair is one of our highest priorities, so we are certainly glad to hear you found it to be convenient for your plans.

Again, thank you for your review and please know that your business is incredibly important to us and we look forward to hosting you here again in the future!
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Report response as inappropriate
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Reviewed August 30, 2013

My stay was leisure; however, most of my stay's with the Hilton brand is for business and I have to say that the service received from this Plymouth property was outstanding! I think this is the first time I gave "extremely satisfied" straight across the board. I was in a renovated room which was fantastic. They "get it" when it comes to customer service. The two areas that stood out was the front desk and the restaurant staff. Great job by all!

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn
Thank Terence O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie B, General Manager at Hilton Garden Inn Plymouth, responded to this reviewResponded October 30, 2013

Please let me start by saying thank you for staying with us and for your review of your stay here at the Hilton Garden Inn Plymouth. Anytime we hear that we have exceeded your expectations then we know we have done a good job, so thank you so much for the kind words, it means a lot to us.

With our recent renovation we are now able to offer newly renovated rooms and lobby areas to go along with our great guest service. We are so excited that your review has brought this to other potential guest’s attention

Again, thank you for your review and please know that your business is incredibly important to us and we look forward to hosting you here again in the future!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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