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“Food excellent, service lacking”
4 of 5 bubbles Review of 5ive Steakhouse

5ive Steakhouse
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Ranked #35 of 146 Restaurants in Plymouth
Certificate of Excellence
Price range: $25 - $40
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Business meetings, Families with children
Dining options: Lunch, Breakfast, Dinner, Brunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Dining
Cross street: Sheldon Road and Five Mile
Description: 5ive Steakhouse is a true culinary and dining experience set against the backdrop of the area's finest luxury boutique hotel. 5ive features a relaxed casual atmosphere that caters to all tastes. Stylish and contemporary decor with a casually elegant ambiance. Impressive wine list, Michigan Craft Beer offerings and sophisticated hand-crafted cocktails round out a perfect evening. Serving breakfast, lunch and dinner seven days a week. Plated Brunch Menu on Saturdays and Sundays, 10:00am - 2:00pm. The Outdoor Terrace is open in season and weather permitting.
Level Contributor
169 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 122 helpful votes
“Food excellent, service lacking”
4 of 5 bubbles Reviewed July 20, 2012

We took our large extended family out to eat last evening in this very nice restaurant after having positive reports.

The food was very good but it took almost 30 minutes before we even got our salads and another 45 minutes before we got our food. Some people did not order salads so they had a very long wait -- and nothing we ordered should have taken that long. There were only a total of five tables with people in the restaurant and I saw what appeared to be a minimum of three waitresses, two "helpers" and someone who appeared to be a manager. Our waitress had no other tables.

My elderly parents had flown in that day and has not eaten for almost ten hours, I asked the waitress to please immediately bring some bread. She never did, and after about 30 minutes, I asked another waited to bring it, which he did immediately.

I would have said something to the manager but my son is very sensitive to this type of thing so I did not say anything.

They add in a 20 percent tip (we had 10 people) or we might have left less because of the very slow service.

However, the food was delicious.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Voyageurmonde19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim F, General Manager at 5ive Steakhouse, responded to this review, July 12, 2016
Dear Fluffyhunter,

Thank you so much for posting this review. I am so sorry that you experience was not up to our standards. I assure you that your next visit will be memorable for all positive reasons.

Sincerely,
Ron Hill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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85 reviews from our community

Visitor rating
    40
    22
    13
    4
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Milton
Level Contributor
22 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Every Meal was Excellent”
5 of 5 bubbles Reviewed April 4, 2012

We ate at the 5five restaurant for every meal during a wedding weekend. My children loved every entree they had! Service was incredible the morning after the wedding. 30 people descended on them trickling in at varous times. They didn't flinch! Try something different for every meal. You will be satisfied!

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank ktwagner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim F, General Manager at 5ive Steakhouse, responded to this review, July 12, 2016
Dear ktwagner,

Thank you so much for this wonderful review. We are pleased that you enjoyed eating at 5ive Restaurant and hope to see you again soon.

Best wishes,
Ron Hill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, Michigan
Level Contributor
34 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Quality service and food”
5 of 5 bubbles Reviewed November 16, 2011

Short and sweet – Both the service and food is excellent!

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim F, General Manager at 5ive Steakhouse, responded to this review, July 25, 2016
Dear Jeff G,

I am pleased to hear that you enjoyed your full dining experience here at 5ive. I encourage you to come visit us again. With our new seasonal menu there is always something new to try. Our courteous staff is waiting.

Sincerely,
Ron Hill
5ive Restaurant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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