We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Animal Abuse Was Noted By The Guy Running The Boat”

Au Sable River Queen
Macomb, Michigan, United States
Level 5 Contributor
42 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
“Animal Abuse Was Noted By The Guy Running The Boat”
Reviewed July 26, 2013

My daughter and I stopped here on July 15th and I was going to purchase tickets for a 3 PM tour...we were there about 2:30 PM. There was a tiny Shih Tzu running loose in the parking lot and my daughter picked it up because we thought she'd get hit...or stolen. We walked over and asked a man on the beach area if it was his dog as he was the closest. He said "No, and that he thought the dog might be with the people running the River Queen as it seemed to get excited when the boat came in to dock. We walked in the gift shop ticket sales office and asked the ready to burst, pregnant woman behind the register if it was their dog. My daughter put the dog down and she really didn't say to much about it. She was hot and irritated for sure. No air conditioning in the gift shop and it was hot inside despite all doors being open.

Apparently there were 2 Shih Tzu's, the other one was in the back room of the gift shop...more shy and both were hot and looked thirsty. It was a 90 degree day. The boat docked and the "Captain" got ticked off when both dogs greeted the boat and came on board. I saw him pick up by the front legs, and drop the white one twice roughly in the sales office back room...then he man handled both, took them and threw them literally in the trailer next to the shop and slammed the door. I was watching him the whole time and also heard him and his wife exchange a few ugly words to each other over the dogs being out as he passed her by.

I also noted a approximately 3 YO little girl swinging on the door handles of a back door off the dock unsupervised...I assumed she was a daughter of the people running the River Queen.

I asked the Captain as he came back around the trailer if he was the one running the paddle boat tours. He said yes. I told him that I was going to buy tickets for my daughter and myself but after watching him treat his animals the way he did I wouldn't give him my money, I told him that was animal abuse. He said he was sorry, I told him he was not. I was a bit upset as was my daughter to see him rough those small, maybe 7-8 lb dogs up and there was no way that I wanted anything to do with him or his operation....and I told him I was going to write about him also so here is my write up. Not to mention his insensitivity to the woman who I assumed was his pregnant wife.

I later found out that they had 11 people for the next tour and said they needed 15 so he cancelled the tour. Some people who told me that said they drove 2 hours for this with their grand kids. They were well over with 30 some people on the last tour that just ended so they weren't losing money to make these 11 people happy...it didn't matter. My daughter and I would have been 13 and they probably still would have cancelled...it was a hot day and beautiful for a boat tour...

Business must be good...

I would never return to this poorly run operation. If you go, don't do it on a hot summer day...don't rely on web sites to give you information about this either...they will deny the info is valid...per another disappointed customer...

Visited July 2013
Helpful?
8 Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

38 reviews from our community

Visitor rating
    17
    14
    3
    1
    3
Date | Rating
  • English first
  • Any
English first
saginaw mi
Level 1 Contributor
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
“Waste of a trip”
Reviewed July 15, 2013

They tell you to make a reservation and even if you do they may not go......so you will not know until it's time to leave....if you are not up to maybe being disappointed then don't go....if you don't care then take a chance.....blurting me it was a HUGE disappointment.....planned this trip with the grand kids and they were so excited then the let down....to me go somewhere else where you know they run no matter what.......

Visited July 2013
Helpful?
4 Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level 3 Contributor
23 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
“Man, just great!”
Reviewed October 18, 2012

My sister and I took my Mom on this trip during the Fall of 2012. What a fantastic trip this was for all of us. It was raining on the morning we were to go, I thought for sure they would cancel the trip but NOPE, thank goodness these guys aren't afraid of a little rain, it was so fun! What a perfect way to spend a couple hours on a rainy Sunday. Too bad so many people chickened out just because of a little rain, how did people get to be such babies, I mean seriously it's just rain people and the boat is inclosed, it's not like you were out in it. Anyway, the bloody mary's were the absolute best I ever had, the gentleman playing the guitar and singing was great, sang a beautiful song about our fallen heroes that should be heard by everyone in the world. What a great piece of history this is, take the kids (leave the techno gadgets in the car), get real and enjoy each others company and the beauty that is Michigan, it's all here take the time to come see it! So, make your reservation, come to the boat (even if it's raining), have a bloody mary or two, enjoy the company of those around you, tip the bartender and the entertainer, take it all in, enjoy it, photograph it and tell your friends (like I'm doing now), this is something that needs to be preserved and continue for generations! Thank you to the staff of the River Queen, you guys ROCK (even if you did kick me off the boat for boarding too early :). PS: The gift shop is great! Really good quality shirts, jackets, etc and the prices were great! Those souveniers were a big hit and believe me we bought a lot of them! Don't let a little bad weather scare you off, it's Michigan for the love of Pete, enjoy it!

Visited October 2012
Helpful?
1 Thank HotelScout99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne, Michigan, United States
Level 3 Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Had a blast!”
Reviewed September 17, 2012

I was the brides maid of a wedding this past weekend. We had the reception on the boat. We needed to decorate the boat and ran out of time before the wedding ceremony. So after the ceremony we had to have someone run back to finish up the decorating. The staff was so nice they helped them set up and get everything done. The captain was on the first floor of the boat the kids could all go down and chat with him and ask questions. The trip down the river was beautiful. Absolutely perfect. I would recommend this to anyone.

Visited September 2012
Helpful?
Thank Fox3989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale
Level 6 Contributor
233 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
“A Good "Something to do" and price is reasonable”
Reviewed August 6, 2012

Leisurely two-hour ride on the Au Sable river. Not that much to see but the captain points out everything there is. It's sometimes difficult to hear what he's saying over the microphone. Snack bars on upper and lower levels, also serving Michigan wines by the glass or bottle. Both upper and lower levels are enclosed with lots of windows that open for a nice breeze and better view. Two very small bathrooms on lower level. Prices are reasonable. I paid $10 for my senior ticket (over 62) which is a good value. For $20 it would have been overpriced.

Very few signs along the way. From M-23 in Oscoda go west on River Road about 8 miles. Go another 9 miles past the River Queen to the Lumberman's Monument if you're really hard up for something to do.

Visited August 2012
Helpful?
3 Thank BJDealer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Au Sable River Queen also viewed

 

Been to Au Sable River Queen? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing