I checked in at 6 pm after a long day with much work to do in the evening. I had been given an "upgrade" because of my Marriott rewards status. The room was on the first floor (there was no similar room on the second), it smelled of smoke and the window lock wasn't secure. I looked at it and immediately asked for a second floor room. I was told they couldn't give me one and, if I didn't want the room, I would be charged since it was after 6 pm. This left me with a very poor impression of their customer service. It took a call to a manager before the room charge was deleted and I found myself searching for a new place at the last minute, but with no intention of returning to the Fairfield. (The hotel computer wasn't working to help me with my search, either.)
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Travelocity, Expedia, Orbitz, Marriott, Priceline, TripOnline SA and HotelQuickly so you can book your Fairfield Inn East Lansing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fairfield Inn East Lansing Hotel Okemos
- Fairfield Inn Okemos
- Fairfield Okemos
- Okemos Fairfield Inn