We were in town with several families. Chose Frank's as it was across the street from our hotel, which was convenient with several children. The waitress was prompt to take our orders. Drinks came out quickly. Food, not so much! I was finished with my meal (burger) and the person next to hadn't even received hers yet (a burrito). After we were finished we all paid our tabs. The waitress messed up bad though. We were back at the hotel about 2 hours later and she came marching in (with a cook we assume), accusing us of not closing our bills out. Come to find out, she gave 2 people the same charge slip to sign and didn't run one of the cards she was given. Totally her error, but she never admitted her mistake or apologized and the manager was even worse! Needless to say, they lost out on our business for the next evening, so lost about $1000 in tabs. Will never return! Have never seen such a disrespectful establishment.
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