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“Great location for visits to MSU”

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Hampton Inn & Suites East Lansing / Okemos
Ranked #1 of 6 Hotels in Okemos
Certificate of Excellence
Reviewed April 1, 2014

Hotel is clean and facilities are very good. It is close to MSU (5-10 minutes away). Breakfast was well done; lots of options. Bigger facility than expected, but it was not loud - even with the various teams staying there. Pool/hot tub area was adequate, but not overly large. Very convenient - several nearby restaurants.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hampton
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Director of Sales at Hampton Inn & Suites East Lansing / Okemos, responded to this reviewResponded April 9, 2014

Thank you for taking the time to share your feedback regarding your recent stay with us. We are so pleased that you had a great stay and that you had an opportunity to enjoy our deluxe complimentary breakfast. We look forward to having you as our guest again the next time you are in the area :-)

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352 - 358 of 471 reviews

Reviewed March 14, 2014

1.Great Location very nice hotel nice 2. continental breakfast for students.3. Beautiful lobby,4. comfortable rooms, 5.nice pool and accommodating staff.6. Hotel is close to MSU campus and easy to find. 7.Ease of booking rooms for hotel. 8 courteous staff

  • Stayed: March 2014, traveled on business
    • Value
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Review collected in partnership with Hampton
Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Director of Sales at Hampton Inn & Suites East Lansing / Okemos, responded to this reviewResponded March 19, 2014

Thank you for taking the time to provide such wonderful feedback regarding your stay with us! We are so pleased that you found our location convenient and enjoyed the complimentary breakfast. Exceptional guest service is our number one goal and we are so pleased that you enjoyed your stay. Looking forward to seeing you at next years FFA event :-)

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Reviewed March 6, 2014

Service was slow and we thought the hotel may have been understaffed. Trach in the main area was overflowing onto the ground. Also we had called down 2 times to get towels in the pool, after more than 30 minutes they brought 5 towels, there were at least 15 people in the pool area.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hampton
Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Director of Sales at Hampton Inn & Suites East Lansing / Okemos, responded to this reviewResponded March 19, 2014

Thank you so much for taking the time to provide your feedback regarding your recent stay with us. First and foremost, I would like to apologize for the delay in properly stocking towels in the pool area. I was shocked and concerned to learn about your frustrations. Please know that we will be following up with management and staff to assure that this does not occur again. Please allow us the opportunity to show you that this is not typical of our property. If you have the time, I would like the opportunity to speak with you personally. I can be reached at 517-349-6100 or Melissa.terry@hilton.com. Thank you.

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Reviewed February 19, 2014

After requesting a room on an upper floor when making my reservation thru the hotel website,upon arrival no rooms were available on the top floor in my room catagory. The customer service person upgraded my room to a higher catagory suite on the top floor at the same price. Iwas very impressed with her willingness to accomodate my rather mundane needs! This indicates to me that should a REAL problem arise at this hotel in any future stays, I WILL beHappy with the outcome! SMART CUSTOMER RELATIONS!!

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Thomas A C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Director of Sales at Hampton Inn & Suites East Lansing / Okemos, responded to this reviewResponded February 21, 2014

Thank you for taking the time to provide feedback regarding your recent stay with us. We strive to provide exceptional guest service for all of our guests and we want our staff to know that they are empowered to make decisions to assure complete guest satisfaction. We are so pleased that the guest service agent was able to make a good service decision and accommodate your request :-) We look forward to having you stay with us again soon!

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Reviewed February 16, 2014

This Hampton Inn had some major pluses which made the very cold winter days enjoyable. A roaring gas fireplace, hot coffee and cocoa, as well as a large, spacious lobby for eating your breakfast was an excellent touch on a cold day.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Director of Sales at Hampton Inn & Suites East Lansing / Okemos, responded to this reviewResponded February 21, 2014

Thank you for taking the time to provide such excellent feedback regarding your recent stay with us. We strive to make each guest feel as though we are their home away from home and during these cold winter months and year round. We are so pleased that we could provide a warm welcome and stay for you. Looking forward to having you stay with us again soon :-)

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Reviewed February 15, 2014

I stayed at Hampton Inn in Okemos and had a very pleasant 4 day stay, it is clean and very updated. I enjoyed the lobby with the fireplace, the continental breakfast and the rooms were extremely clean.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Director of Sales at Hampton Inn & Suites East Lansing / Okemos, responded to this reviewResponded February 21, 2014

Thank you for taking the time to provide such wonderful compliments regarding your recent stay with us. We are so pleased that you were able to relax and enjoy our warm and welcoming fireplace lobby during your stay :-) A clean room is essential to an excellent stay and we are so thrilled with your endorsement of our "extremely clean" rooms. We look forward to seeing you the next time you are in the Okemos/East Lansing area!

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Reviewed February 12, 2014

The hotel is situated in Okemos, MI It has a nice appealing lobby and a good area to mingle the hotel staff were good, but for whatever reason they do not serve the cookies we get accustomed to at hotels when we travel There has been a lot of snow in the area this winter and they were one of the best for getting it removed so a person could park their vehicle I had to have a late check out because of unexpected business plans and they accommodated me

  • Stayed: February 2014, traveled on business
    • Value
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Review collected in partnership with Hampton
1  Thank gretchen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa T, Director of Sales at Hampton Inn & Suites East Lansing / Okemos, responded to this reviewResponded February 21, 2014

Thank you for taking the time to provide feedback regarding your recent stay with us. We are so pleased that you enjoyed your stay and appreciate your positive comments regarding the staff :-) The additional amenity of cookies at check in varies from property to property, however, I will be sure to share your comments with the rest of management. Thank you for choosing the Hampton Inn & Suites Okemos, we hope to have you stay with us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites East Lansing / Okemos

Address: 2200 Hampton Pl, Okemos, MI 48864-3685
Phone Number:
Location: United States > Michigan > Ingham County > Okemos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Okemos
Price Range: $105 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites East Lansing / Okemos 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Unwind at Hampton Inn & Suites East Lansing/Okemos with a variety of thoughtful extras. Conveniently located near a variety of attractions, this Okemos, MI hotel is close to downtown Lansing, Michigan State University, and the Michigan State Capital. Discover the Wharton Center for Performing Arts, visit the Impression 5 Science Center, or watch a Lansing Lugnuts baseball game. Whether you’re here for work or just to get away from it all, this hotel in Okemos, MI guarantees you a warm welcome.Relax in a spacious guest room or choose a suite with a separate living area, pull-out sofa bed, microwave, refrigerator, and coffee maker. Wake up with Hampton’s free hot breakfast and sip on tea and coffee at any time of day in the cozy lobby. Set close to a number of businesses, this Lansing hotel in Okemos, MI offers a range of versatile function space. Host a meeting or event for up to 100 guests. Catch up with work in the business center and stay in touch with free high-speed internet access available throughout the hotel. Re-energize in the 24-hour fitness center or plunge into the swimming pool. ... more   less 
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Also Known As:
Hampton Inn And Suites East Lansing / Okemos
Hampton Inn & Suites East Lansing / Okemos Hotel Okemos
Hampton Inn Okemos
Okemos Hampton Inn
Hampton Inn Lansing

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