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“Great people, good big rooms, descent food”

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Staybridge Suites East Lansing-Okemos (MSU Area)
Ranked #2 of 6 Hotels in Okemos
Certificate of Excellence
Duluth, Minnesota
Level 6 Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Great people, good big rooms, descent food”
Reviewed April 11, 2013

Easily the best thing about this hotel is the staff. Friendly, competent, efficient, they look good, they smell good, they are clean, etc. Its like the key people you get at a fancy downtown high dollar place but on a budget.
The rooms are immense (stayed in a 2-bedroom suite), more like an average apartment. I can see the economics in loading one of these up with a family or group, its a great deal.
The food is the same HIE continental breakfast stuff with a "reception dinner" of sorts (nacho bar, veggie pizza, cookies, etc.) several days a week. Not the scale of what you get at an Embassy suites but the first time I have run into free food in a hotel where there is a stove in your room. If it had beer it would be commendable, in this case its FREE so no complaining here!

  • Stayed April 2013, traveled on business
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Helpful?
Thank MoccasinMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeKent1, General Manager at Staybridge Suites East Lansing-Okemos (MSU Area), responded to this review, July 3, 2013
Thank you for your review! I am happy you enjoyed our Social and breakfast as well as our spacious rooms. We have added new menu items to the Social dinner, so come back and try it again!
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142 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
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English first
Haslett, Michigan
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 11, 2013

I used 2 of their rooms and conference space on 4-10-13. Dinner was great with a friendly staff and good food. The dining area was warm and like home. Nice fireplace and people that seemed to get along like they were part of a family. Malinda made sure that we knew what was available on the dinner buffet. The rooms are top notch. It is a well put together property. The evening social really made my group feel like we were home. I plan to use this Hotel as a business hub for all local future meetings as all in my group of 10 were very happy with the conference room and facilities.

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeKent1, General Manager at Staybridge Suites East Lansing-Okemos (MSU Area), responded to this review, July 3, 2013
Thank you for your review! I am happy you enjoyed our conference space! It is ideal for a group of 10. Let us know when we can serve you again!

Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Huron, Michigan
Level 5 Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 8, 2013

It is not always easy finding a comfortable room for a larger-than-average family. Staybridge is the place to go. For $150 we got a huge room with a full kitchen, nice fold-out sofa and two comfortable beds in a separate room. There are two tvs, so when it is time to chill out for the night, big kids can watch one thing; little kids another. The pool is adequate, not huge, but fine. The hot tub was not super hot, but fine. The breakfast is better than average and they even serve dinner on some nights. There are tons of restaurants very close by and there is plenty of room for eating in. I would definitely stay here again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank roadtripX7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeKent1, General Manager at Staybridge Suites East Lansing-Okemos (MSU Area), responded to this review, April 10, 2013
Thank you for the review! I enjoyed reading your review because you experienced Two Bedroom the way it was intended. For large families who like to be in one room!

We have had a few people mention the pool was cold on this particular weekend. I will check our logs and ensure the pool is staying at the correct temperature. We have to keep it with in a few degrees of the room but typically we do not hear that is a problem.

Thank you again and I we hope to take care of you again in the future!

Best regards,

Mike Kent
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Flint, Michigan
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 5, 2013

We recently stayed at this property for one night with our three children. The room was clean, comfortable, and well stocked. The woman at the front desk, Kirsten, I believe was very sweet and helpful. The kids complained about the pool temperature, but I did not persoanlly experience it. The breakfast was yummy and went above and beyonf most complimentary hotel breakfasts. Overall, I would highly recommend this property and would stay again if I were in the area.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank kacampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeKent1, General Manager at Staybridge Suites East Lansing-Okemos (MSU Area), responded to this review, April 10, 2013
Thank you for your review! I am glad you enjoyed the breakfast! We just added some new items a few months ago and they have been a big hit! If you get a chance to come back on a weekday we do a Social dinner Tuesday through Thursday that is included in the price.

I am sorry the kids felt the pool was to cold, we try to keep it with a degree or 2 of the room tempature. We appreciate your input so we can adjust it a little to make it more comfortable.

Best regards,

Mike Kent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 26, 2013

This hotel was great! I don't know if this place is new, but it sure seemed it. Our room had 2 queen beds, a room for TV watching and a very nice kitchen. It was spotlessly clean. Very comfortable beds. B-fast was great. It had hot and cold items and even a bag to take food for later in the day. No question about it...this is the place you should stay. Oh and they also have a communal home theatre room!

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank karinl827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeKent1, General Manager at Staybridge Suites East Lansing-Okemos (MSU Area), responded to this review, March 29, 2013
Thank you for your review! I love when guest's experience all the features the hotel offers. Be sure to come back this summer! We grill out on Wednesday nights and play games in the courtyard!

We look forward to taking care of you in the future!

Best regards,

Mike Kent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sault Sainte Marie, Michigan
2 reviews
Reviewed February 17, 2013

From check in to check out it was a great stay. Jason was top notch with customer service. Clean, comfortable and customer service was wonderful. The breakfast was great. The only thing they needed was cleaning wipes for the workout machines. We travel a lot and this was a great stay!

  • Stayed February 2013, traveled with friends
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    • Cleanliness
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Helpful?
Thank Bonz1924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeKent1, General Manager at Staybridge Suites East Lansing-Okemos (MSU Area), responded to this review, February 25, 2013
That is the grade we want! Thank you for your review! I will take your suggestion and add some cleaning wipes to the Fitness Center!

Mike Kent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Virginia
Level 4 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 16, 2013

Don't usually stay at a "longer stay" property, but we picked the Staybridge Suites based on previous reviews and a great rate. Very glad that we did, as the rooms are excellent and huge. We were booked into a 1-bedroom, 2-bed suite, but due to a reservation snafu, they didn't have that type of room available. Ryan at the front desk really stepped up and exceeded our expectations for solving the problem, giving us an extra studio suite right next to my room. We also felt genuinely welcomed by all of the staff at the hotel. Definitely enjoyed the morning breakfast and the indoor pool/hot tub, too. If we're ever back in the area, I'm sure we'd definitely come back to the Staybridge Suites.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joshNVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeKent1, General Manager at Staybridge Suites East Lansing-Okemos (MSU Area), responded to this review, February 25, 2013
Thank you for trying the Staybridge! I am glad you enjoyed our large rooms and breakfast! We have made a lot of upgrades to the breakfast!

I was very happy to hear we corrected your reservation issue and went above what you expected to make things right! We can not prevent all issues but we can always go above and beyond to fix them! I will pass on to Ryan your compliments!

Thank you again, and we look forward to accomodating you in the future!

Mike Kent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites East Lansing-Okemos (MSU Area)

Property: Staybridge Suites East Lansing-Okemos (MSU Area)
Address: 3553 Meridian Crossings, Okemos, MI 48864-3289
Phone Number:
Location: United States > Michigan > Ingham County > Okemos
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Okemos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites East Lansing-Okemos (MSU Area) 3*
Number of rooms: 95
Official Description (provided by the hotel):
Staybridge Suites East Lansing-Okemos (MSU Area) is the newest and only all-suite luxury hotel located only five minutes from Michigan State University and major business headquarters. Complimentary breakfast, Sundowner Reception, indoor pool, spa, laundry facilities and business center are all included. All suites include full kitchens and come in studio, 1 or 2 bedroom options. ... more   less 
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Also Known As:
Staybridge Suites East Lansing-Okemos (Msu Area) Hotel Okemos

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