First impressions count, and Ruthie, who greeted me at the door, was hospitable throughout my stay and went out of her way (really, it's good customer service, but these days it's going out of ones' way) to ensure I had what was needed left me with a very good impression of the hotel. The bed and pillows were very comfortable, the breakfast on a week day had a solid selection - even rice and Japanese traditional foods/sauces for Asian travelers - and I had no complaints. This is a place where one could stay for a few days as well as there is a mid-sized refrigerator in the room and access to stores and restaurants is within a block or two. Yes, the couch was a bit worn, but a comfortable bed, clean room and a friendly face make my stay ... all of which the Courtyard accomplished.
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- Also Known As:
- Courtyard By Marriott Detroit Novi Hotel Novi
- Courtyard Novi
- Novi Marriott
- Novi Courtyard