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“Nice Trip” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel Detroit - Novi

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DoubleTree by Hilton Hotel Detroit - Novi
Ranked #7 of 15 Hotels in Novi
cassopolis, United States
1 review
“Nice Trip”
4 of 5 bubbles Reviewed January 29, 2014

We enjoyed the hot hot-tub. And had a nice sound nights sleep. The bed was just right , not to firm and not to soft. The only things the room was lacking was a bathroom fan and a microwave would have been nice as well.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, March 14, 2014
We appreciate your review. I'm glad to hear your stay was enjoyable. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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446 reviews from our community

Traveler rating
    195
    121
    58
    43
    29
See reviews for
109
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Cincinnati, United States
1 review
4 of 5 bubbles Reviewed January 28, 2014

I often stay at this hotel. They have recently renovated the rooms on the second floor, so everything is new. The pillows and mattress are VERY comfortable. The pool/spa area is also well maintained. The staff is friendly and helpful and the breakfast includes an omlette station that will make your eggs to order!

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joe O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, March 14, 2014
Thank you for your review and continued business. We look forward to seeing you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, United States
2 reviews
5 of 5 bubbles Reviewed January 28, 2014

Very kindly and comfortable stay.. Thanks so much. Reservation reseption is so kindly and breakfast is so good. Good free coffee and good staff service. But everyday room cleanliness is some dissatisfaction.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Hyul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, March 14, 2014
Thank you for your review. My apologies the rooms were not cleaned to your satisfaction. We will address the problem.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 24, 2014

When you check in hope Brandi is working the desk!! She is a joy - she will make your visit to this hotel a wonderful experience!!! The rooms are great - ask for help with the room temperature if it is not set where you want it - you will never figure out there system. But it can be "fixed" if you ask. Internet service is great in all of the hotel.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 559akat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, March 14, 2014
Thank you for the review. I'm glad to hear your stay was excellent!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
5 of 5 bubbles Reviewed January 21, 2014

Hotel staff were great--quality of room was excellent! Shuttle service was exceptional! Overall, my stay was enjoyable and I would stay again at the hotel! I especially appreciated the assistance of the front end staff--went out of their way to ensure that my requests were met!

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Darwin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wallceburg, Canada
1 review
5 of 5 bubbles Reviewed January 20, 2014

Staff were all so kind and helpful to anything that was asked. The cookie at check in was a very nice touch. Room were clean and in great condition. A super supply of all toilietires and towels. Just an overall great experience. They provided me printed directions to my meeting destination and then also handed me a business card and asked me to call if I needed anything further. Customer service was amazing.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, January 21, 2014
Thank you very much for the Excellent comments about our hotel and service. We look forward to you staying with us again the next time in the area. If there is anything else that we can do for you, please let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, United States
1 review
5 of 5 bubbles Reviewed January 19, 2014

Convenient location to my meetings. Hotel was freshly remoled and looked very nice. The staff was very friendly and helpful wh any requests. We used the shuttle service to and from dinner. Definately would stay here again.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, January 21, 2014
Thank you very much for the Excellent comments about our hotel and service. We look forward to you staying with us again the next time in the area. If there is anything else that we can do for you, please let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Detroit - Novi

Property: DoubleTree by Hilton Hotel Detroit - Novi
Address: 42100 Crescent Blvd, Novi, MI 48375
Phone Number:
Location: United States > Michigan > Novi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Novi
#4 Family Hotel in Novi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Detroit - Novi 3.5*
Number of rooms: 148
Official Description (provided by the hotel):
Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more   less 
Reservation Options:
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Also Known As:
Doubletree Hotel Detroit Novi
Doubletree Novi
Novi Doubletree

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