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“hotel has all the basics”
Review of Novi Oaks Hotel

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Novi Oaks Hotel
Ranked #13 of 15 Hotels in Novi
GreenLeadersSilver level
Lexington
Level Contributor
467 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“hotel has all the basics”
Reviewed October 15, 2009

We (husband, father-in-law, and I) went to Detroit for a wedding, and a good part of the third floor was blocked off for our wedding party. The rooms are nice and roomy, there is a clip for the curtains to block out the light, and they also give you an eye pillow, ear plugs, and lavendar spray to help you get to sleep and stay asleep. The beds are very comfy with loads of pillows. Free computer access, coffee in the room, and the usual bathroom amenities were available. Breakfast was a buffet of eggs, bacon, sausage, hash browns, bread, bagels, cereal, french toast, coffee, orange juice. The front desk employees are just OK. The wedding and reception were held at the hotel, and the food was spectacular - choice of chicken, steak, and vegetarian. The steak was so yummy! There is a small pool and hot tub right in the lobby, and a small exercise room with treadmill, stepper, and weights. Also, there is a two level mall across the street that is easy to walk to and get around.

  • Stayed October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KyBoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
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English first
Nebraska
1 review
Reviewed October 13, 2008

I've stayed at this hotel four times over the last three years. The rooms are very clean and comfortable. The staff are very friendly and helpful. The location is near the interstate, but traffic noise is not a problem. There's a new shopping area nearby and a large mall across the street. The rooms have free internet with cable connection and wifi, but the wifi wasn't great in my last room. My last room had a large shower, but no tub. My rooms at other times were probably also shower and no tub, but it's been a while, and I'm not certain. The bathroom didn't have a towel rack, but it wasn't a big deal.

  • Liked — Comfortable room, good location, free internet
  • Disliked — No towel rack in the bathroom
  • Stayed September 2008
    • Value
Helpful?
Thank arborstatetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2008

I would never stay here again as, I paid for all 4 rooms and they still charged one of the other guest in our party before they left.
They had told me they checked into it and every thing was okay but once the other party went to check out they made them pay again I had to come back home and call travelocity again to have them take it off the bill.
There is no need to double pay for a room ever. I showed the manager all invoices to showed that I paid for all room, they said okay, then 3 day later, no you need to pay again.
Never again will I ever stay at this resort.

  • Liked — rooms were nice
  • Disliked — that they doubled charge for a room and I
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank litaohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 8, 2008

Spent two nights while on vacation at the Crowne Plaza because we had friends in Novi, Michigan. I have stayed at Crowne Plaza's in the past and this one was recommended by others on this site, but it did not live up to my expectations.

We chose this area because it was easy to get to the Freeways and the Malls but next time I would check out the other nearby hotels. When we checked in, the front desk person was okay but not overly friendly. The hotel has been refurbished and you can see some very nice upgrades like the tile in the bathroom. But you can also see items that were not taken care of such as the bathroom door jam. It was all maked up. We did appreciate the luggage carts available to the guests.

The bed was a pillow top bed which we found too soft. We both woke up with shoulder aches. Be sure you like pillow tops! Our main complaint was the drapes. The room as sheer blinds that you can close but it let's the light in. Heavier drapes are on the window but they are sewn so you can't close them. They did give a clip so you can gather up the material and block out about 75% of the light.

We stayed both a Saturday night and a Sunday night. The elevator broke on Saturday after we checked in and was not fixed by the time we checked out on Sunday. I had to ask where another elevator was at. They did not indicate it on the sign that the elevator was broken.

There is a pool in the main atrium of the hotel. We did not go into but it looks small and a basic pool.

There is nothing special about the place; an average hotel for this class. We paid for a non-refundable night to get a special rate and booked 3 weeks in advance.

  • Liked — The location in Novi and by the Mall
  • Disliked — Could not close the drapes to block out the light
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 127_Hill_Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bloomield
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2008

This hotel was just a wonderful stay for me and my family. If I would request one hotel it would be this on. This hotel gives you so many options and there is so many places to go that are just walking distance. In the winter, you can use their hot tub, sauna, and INDOOR pool and in the summer you can relax in their outdoor pool. Their renovations are just amazing and the rooms are very spacious and comfortable. The bedding is outstanding. Also, with a restaurant on property it makes everything very easy.

  • Liked — The rooms were just amazing
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Dla1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastern Iowa
Level Contributor
110 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed February 10, 2008

I was shocked when I walked into this hotel. The lobby opens up to a beautiful atrium similar to Embassy Suites. There was a great waterfall and the pool was in this area. It was perfect and I wished my family was with me so I could enjoy it. I'm a platinum priority member and received a hot cookie and bottled water upon check in. The room was typical for a Crowne Plaza. There were good cable TV choices. I did have problems with the wireless signal being dropped frequently. I was at the end of the hotel and maybe they don't have enough signal points around the hotel. If the internet had worked better I would have rated this hotel excellent. It's not extravigent but it's a great functional hotel for business and families. Freeway access couldn't be better.

  • Liked — location
  • Disliked — internet access
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank FrqTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novi Oaks Hotel

Property: Novi Oaks Hotel
Address: 27000 S Karevich Dr, Novi, MI 48377-3310 (Formerly Crowne Plaza Hotel Detroit-Novi)
Location: United States > Michigan > Novi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Novi Oaks Hotel 3.5*
Number of rooms: 122
Official Description (provided by the hotel):
Situated in the northwest Detroit suburbs, our hotel in Novi, MI is surrounded by dining, local golf, museums, and shopping. If you're traveling for business, take advantage of our close location to top companies in the area such as Nissan, Magna, Metalsa, and Toyota. While our free Wi-Fi access and Business Center help you prepare for a big meeting, our complimentary area shuttle gets you there on time. Few Novi, Michigan hotels can compete with our meeting facilities. With 9,200 sq f of space, we have room for any size event. The Epicurean Group is our exclusive caterer. When it's time to play, we are surrounded by the Fountain Walk Entertainment District and minutes from area attractions like Links of Novi Golf Course, Twelve Oaks Mall and Kensington Metro Park, where you can enjoy the outdoors year-round in Novi, Michigan. Our hotel's location is just a short drive from popular Detroit attractions: Ford Field, Comerica Park and the Henry Ford Museum. Your comfort is a priority at our hotel in Novi, MI which is why we provide the best in services and amenities. We offer year-round swimming with both an indoor and outdoor pool. You can relax in the whirlpool after a workout in the Fitness Center. With two restaurants, Deli Unique and fine dining No.VI Chophouse, you're sure to find something delicious! ... more   less 
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Also Known As:
Crowne Plaza Novi

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