Stayed here 3 nights. Smokers in room near mine smoked each night. This is a smoke free hotel. Complained but it was not taken care of. Smoking went on each night. Went to restaurant on site first morning, was seated but not offered a menu. Sat there about 5 minutes. Finally server came over and asked if I needed anything. I said that a menu would be nice and some water. She said she just assumed I wanted buffet. Service after that was not the best. Servers just stood around and chatted a lot. Never asked if i wanted refill on my coffee and I didnt even have a free breakfast coupon!The room was clean and comfortable. Fitness center good but TVs on machines not all working. Front desk staff went out of way to help me with questions about parking and the area, they were excellent!
- Official Description (provided by the hotel):
- Among the most luxurious Detroit area hotels, the Baronette Renaissance Detroit Novi Hotel offers an exquisite atmosphere. Our superb service provides guests with the premium experience they deserve. Each of our rooms and suites feature upscale amenities, including luxurious Egyptian cotton sheets and 37" HDTVs. Leisure guests and business travelers alike will enjoy our excellent on-site fitness & business centers. As an ideal destination for weddings and special events, The Baronette offers elegant event space and outstanding planning professionals and catering services. As one of the most convenient Detroit area hotels, we are located just 27 miles north of the Detroit International Airport and situated right next to the celebrated Twelve Oaks Mall, a world-class shopping destination. The Baronette is also conveniently close to the Suburban Collection Showplace, top attractions, and numerous Fortune 500 companies. Savor an unforgettable experience in an ideal locale at The Baronette Renaissance Hotel. ... more less
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- Also Known As:
- The Baronette Renaissance Hotel Novi
- Baronette Hotel Novi