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22 - 27 of 259 reviews
Reviewed December 9, 2017

We stayed while at Greenfield Village for the antique car show. The online booking was easy, check in was easy and very friendly, room was spacious and comfortable, breakfast was perfect! The staff was extremely friendly and eager to help.

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank waltr2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 31, 2017

Very clean and updated suites. We happen to have just arrived on a Monday and the city of Novi with 12 surrounding cities experienced a "No Water Notice due to water main break". Still had amazing service as best as can be due to the magnitude of the situation. Courtesy flushes and water provided. No charge for days due to limited service the hotel could provide. Very nice. I would stay here again hands down.

Room tip: Court yard view was nice
Date of stay: October 2017
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Aileen C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sbsnovi, General Manager at Staybridge Suites Detroit - Novi, an IHG Hotel, responded to this reviewResponded November 21, 2017

Thank you for your kind review, the water outage and boil water situation was not fun for everybody. All operations are normal again, thank you for your patience and understanding!

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Reviewed October 22, 2017

Our two night stay at Staybridge Suites in Novi, MI was definitely a five star experience. The staff was warm and friendly, the room was extremely clean and inviting. The hot breakfast was delicious. This was our first visit but definitely not our last.

Date of stay: October 2017
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
Thank Nicki W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sbsnovi, General Manager at Staybridge Suites Detroit - Novi, an IHG Hotel, responded to this reviewResponded November 21, 2017

Thank you for sharing your great stay experience! I will share with our team.

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Reviewed August 22, 2017

we thought it was fairly clean. good breakfast with very clean tables etc (cooking/morning staff worked extremely hard)....poor lighting as usual in hotels. would enjoy one strong light bulb !! bedspread, looked wrinkled, couldnt tell if clean or dirty. couches in room were dirty. kitchen was clean. bath clean. air conditioner seemed clean and ran well. mattress too mushy for us. room had pet or dirty odor. lots of walking. front desk kid was a smarty pants.

Room tip: road side might be quieter...other is gathering place/pool house
Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 7eaters82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 20, 2017 via mobile

At Staybridge in Novi we found the perfect accommodation. At our arrival a very nice young Asian looking man warmly welcomed us and talked to us every evening when we returned to the hotel. The room was perfect, we had all the space we needed and the cleaning was impeccable. Since we stayed during the weekend we asked for an extra cleaning and the guy who came didn't give us the impression of having cleaned so well, but at least did the basics. The breakfast in the morning was excellent, plenty of choice and of refill. The pool was also very clean and at the right temperature for the season. The young woman at the reception who was usually there in the first half of the day was not very friendly and actually glanced at us skewly when we passed by the hall.
We would for sure come again if ever in the future!

Date of stay: May 2017
Trip type: Traveled with family
Thank chiaraz145
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David H, General Manager at Staybridge Suites Detroit - Novi, an IHG Hotel, responded to this reviewResponded May 23, 2017

We appreciate you reviewing your experience with us. It is great to hear that you enjoyed your stay so much. Your comments will be shared with our entire team. We hope you choose to stay with us again next time you're in Novi.

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