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“This is a great place!” 4 of 5 bubbles
Review of Country Inn & Suites by Carlson

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Country Inn & Suites by Carlson
Ranked #15 of 15 Hotels in Novi
Nevada City, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“This is a great place!”
4 of 5 bubbles Reviewed May 17, 2007

Finally I got what I expect from a three-star hotel:

* The price was right
* My room was clean and odor-free with simple, tasteful
furniture.
* It had a great iron, an ironing board, a hair dryer, a drip
coffee machine, and a decent TV with current movies.
* It was quiet.
* The internet was free, wireless, and fast. No hitches.
* The staff was friendly, helpful, and knowledgeable.

I've stayed in lots of hotels, but usually experience some serious hitch in even the best. My wife is extremely sensitive to smells and noise, which are the usual first two problems. After that, I usually have some problem with internet acess.

By contrast, this was almost 100% smooth. Everything worked except the printer in their one-computer business center in the lobby. But they said they were going to replace it soon.

- Ted

Stayed May 2007
Helpful?
Thank Tedison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Avon, Ohio
Level Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 bubbles Reviewed March 5, 2007

I stayed here for a one night stay on President's Day on February 19th, 2007. I was in Novi for a brief business trip and stayed here with a colleague (who booked the hotel).

The check in process was simple, and my room was ready, clean and about average for a 3 star-type hotel. That said, it was a good value
at $89 a night, it just wasn't anything to rave about.

There didn't seem to be many people there -- my room was located right next to the vending machines and ice maker, but I didn't hear any traffic or machinery.

I didn't visit the pool, but I could certainly smell the chlorine from the lobby -- and it was completely sealed with glass and a door.

Everything in the room was as expected and functioned properly. The continental breakfast in the morning was OK, but they ran out of milk early in the morning.

Check out was simple and easy -- I'd certainly go back for another business trip or if I need an inexpensive place to go in Novi.

  • Liked — Price, convenience
  • Disliked — Chlorine smell of the pool
  • Stayed February 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank JB24003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed March 20, 2006

The hotel is in a good location (just off the highway); close to shopping, restaurants and in an agreeable area. Our king guest room was nicely furnished with a separate desk area and the bathroom had granite countertops – an unexpected upscale touch! Continental breakfast was very adequate with fresh fruits; cook to order waffles, hard boiled eggs plus all the usual assortment of breads, cereals & drinks. The staff at this privately owned franchised location was very nice & mostly helpful but really do require more training to make this hotel truly great. Due to a 4:10 AM gang fight in the hallway across from our room we had a bad experience. The front desk personnel waited 20 minutes after the altercation began to phone the police and it really ruined what started as a good night’s sleep. The next morning a maid knocked on the door at 10:30 AM wondering when we would be leaving … checkout is at noon! Overall I would recommend this hotel, especially if you have children, as the pool was clean & great entertainment for all. As an end note, there are at least 3 other hotels in close proximity, a Hampton Inn, Extended Stay America & Sheraton which all looked nice from the outside. Happy Travels!

  • Stayed March 2006
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites by Carlson

Property: Country Inn & Suites by Carlson
Address: 21625 Haggerty Rd, Novi, MI 48375-5310 (Formerly Quality Inn and Suites)
Location: United States > Michigan > Novi
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 15 Hotels in Novi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson 2.5*
Number of rooms: 83
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