Worst hotel I have ever stayed at in my life. I complained to Hilton Headquarters two days ago, and I still have not received a response! Very upset. 1) Hotel indoor pool was freezing and tasted/smelled of salt water; 2) My husband slept on a bed in room 227 that might cause him to need back surgery it was so poor! Slump in the middle can really ruin a trip; 3) It is not kid friendly at all!!! My children tried to watch a Disney Channel movie, and the hotel did not have Disney Channel??? Really? What hotel does not have basic Disney Channel?; 4) The room service was really too expensive for the food received; 5) and as a kicker, the hotel had us booked for two rooms, but the travel agent only sent them one request. I better receive a call from Hilton soon....Or, I will be reporting them to the BBB!!
- Official Description (provided by the hotel):
- Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi Detroit hotel in Novi, Michigan is convenient to all major expressways and for visits to Rock Financial Showplace, Twelve Oaks Mall, and the Detroit Zoo. Guest rooms offer a mini-refrigerator, microwave, and complimentary high-speed Internet Access. The property also features on-site dining, and an indoor pool. Japanese breakfast, TV Japan, and Japanese Newspapers are also available at this hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Priceline, Travelocity, TripOnline SA, Hotwire, Orbitz, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Detroit/Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Detroit/Novi Hotel Novi
- Hilton Garden Inn Novi