Great experience at this hotel. I was treated like a 1st Class Customer by Sam at the front desk. He really cares about, and for Customers of this hotel/chain. Upon arrival at the hotel, I had a large room but with a noisy heater. Sam listened to me, then he came to the room and listened to the heater. He agreed that I needed to be moved and handled that expeditiously and courteously. He then loaned me his cell phone charger, because mine is still in the wall outlet at home, and then made a reservation on my behalf further down the road of my week. I failed to make the adequate arrangements with my corporate travel person but Sam took care of me!! Great Job Sam!! I will continue to patronize the Holiday Inn chain, especially because of staff like Sam.
- Official Description (provided by the hotel):
- Our brand new hotel in Novi, Michigan is located a half-hour outside Detroit, at M-5 & 12 Mile Rd., the new Holiday Inn Express & Suites in Detroit Novi provides comfortable accommodations near many of suburban Detroit s best businesses & leisure attractions. Business travelers lodging in Novi, Michigan can enjoy our Novi, MI hotel convenient access to several convention & sports arenas including the Rock Financial Showplace, CompuWare Arena & Novi Ice Arena. Nearby businesses include; Nissan, Ryder, ITC, Bosch, Hewlett Packard & MI CAT. Additionally, this Novi hotel has a 24-hour business center & two meeting rooms. Avid shoppers will find several shopping centers within one mile of our Novi hotel near Detroit. The Twelve Oaks Mall & Novi Towne Center are all just a short drive away. Other Detroit - Novi attractions include the Detroit Casinos, Ford Field, Comerica Park, the Holocaust Memorial Center & Second City Comedy Nightclub. While lodging in Novi, Michigan, you can stay connected with the free HSIA & you can enjoy the complimentary hot breakfast bar. Keep up your workout routines with the indoor pool & a well-equipped fitness center. On your next trip to the Detroit area, come Stay Smart at our new Novi, MI hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Detroit-Novi