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“NICE, JUST NOT FOR COUPLES!”

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Marina Grand Resort
Ranked #3 of 7 Hotels in New Buffalo
Certificate of Excellence
michigan
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“NICE, JUST NOT FOR COUPLES!”
Reviewed April 6, 2011

Let me start by saying that I usually stay @ the sister property The Harbor Grand. This was my first experience with the Marina Grand. Not a real fan. While the property is nice, the Harbor is way more intimate if that's what your looking for.

This resort is nice for families. The rooms were ok, walls very thin. I could hear every sound in the hallway. Don't get a room by the elevators, OMG! very loud. The hotel lobby was nice, check in was smooth, parking was ok, room had a nice large balcony. The restaurant was nice, pool nice. I can see how this property works well for families in the summer months.

Overall, this property was nice, just not for couples!

Room Tip: ask for a room furthest from the elevators.
See more room tips
  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MichiganLoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Any
English first
Chicago, IL
Level Contributor
107 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 29, 2010

We stayed at the Marina Grand over Spring Break. It was an impromptu, mid week stay, so rates were reasonable. The weather didn't cooperate so we couldn't enjoy the marina or beach but we thoroughly enjoyed full use of our suite. We made our meals. Played games. Enjoyed the pool. Rented DVDs. The beds were to DIE FOR :-) We just really enjoyed each other as a family in this beautiful setting. Will definitely stay again! Weekend/season prices do make it kind of prohibitive, however.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pnmbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taylor, Michigan
Level Contributor
3 reviews
Reviewed November 25, 2010

Check in was very easy and Keenan was in a great mood. It's nice to be greeted by someone who loves their job and the company they work for. Very clean rooms and spacious areas. Love the fireplace! Can't wait to visit the cute little downtown tomorrow just down the street. What a great place! I LOVE the trendy room decor.

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travellady0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 19, 2010

I realize that my previous review of Marina Grand was less than stellar, but this trip really made up for it 1000%.
Adam, the front desk clerk was a pleasure to talk to from the get go. He was helpful, informative, and funny.
We were coming in because my husband has a client in the area and would be working nearby for 2 days. Essentially, I would be stuck in the room for these 2 days. We had to book the least expensive room as it was on the company dime, but all I had to do was ask and Jasmine (the other front desk clerk) upgraded us to a 1 bedroom suite. She understood that we couldnt ask the company to pay the extra money for it, but it would be great to have since I'd be in the room most of the time. I also have to mention that my husband ended up working much later than expected on our check out day, and although check out is meant to be at 12 noon, they were so understanding, and happy to extend me the courtesy of checking out much later than that (5:30pm) at no additional charge. I'm not sure if they would have been okay with this were it not the "off season" and if the hotel were at capacity, but they were very accomodatiing this time, and I really appreciated it.

The rooms were nicer than I remembered. A lush down blanket covered the pillow top bed (I can't remember the last time I slept so well), the bath tub was nice and deep (perfect for a long bath), and the livingroom and kitchen had all we needed to make ourselves comfortable.
LOVE that the coffeeshop/ store downstairs served COMPLIMENTARY coffee and tea to hotel guests, and although I didn't take advantage of it this time, I LOVE that they have bottles of wine and other miscellaneous items for sale down there.
The first day of my stay, I ended up taking the FREE shuttle bus on over to the casino to donate a little money. When I somehow missed the bus, Adam called them up and they had no problem turning around to get me. It was door to door (pleasant) service, and I couldn't have asked for more.
Marina Grand is quickly becoming one of our "home away from home" type of vacation spots, and with the excellent service, I'm sure we'll be visiting here for years to come.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BellaChicago_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachel
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 16, 2010

First time staying at Marina Grand Resort....PERFECT! Standard Room on the 3rd floor overlooking Harbor....breathtaking views, very clean, king size Posturepedic Plush 4 Bed was extremely comfortable, huge bathroom, TV, Fireplace...nice bar and restaurant as well! What I liked is little town within walking distance with plenty of shops, Rosie's for Breakfast, Bruster's Italian Restorante for Dinner next to Fireplace, all on same block, plus, a perk was a Shuttle that picked us up and brought us back from Four Winds Casino, which was better than Las Vegas!!! What a wonderful time and place to vacation. We will be back soon! Recommend highly!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SeabreezeDrive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 15, 2010

I stayed for 3 nights and overall I felt pretty good about the place. It is very comfortable and the people are very nice. There were a few minor things that I would change but it only impacted my first impression and the longer I stayed there the more I liked it. We stayed during the off season so I am not sure how expensive the rooms are during peak, but for an autumn stay it was very reasonable!! I would definitely stay there again.

positives:
-comfortable bed
-big bathroom!!
-nice harbor view with terrace
-fireplace
-Brentwood restaurant was very good for both dinner and brunch. It has a cozy atmosphere.
-cafe was nice too...with free coffee
-game room with ping pong
-wifi was perfect

negatives:
Note: we stayed in a double queen room
-no refrigerator
-only one little garbage can in the bathroom
-outlet for computer was hard to find/reach
-furniture was slightly outdated
-colors were not my style but everyone has their own taste
-mirror in the closet was a bit small/hard to see yourself in

So really, the negatives were not all that bad and after the first day I pretty much forgot about them anyway. It was really an enjoyable stay.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cynmari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 27, 2010

A large sitting room with kitchen area and a large lovely bedroom got the "wow" reaction
but then discovering the second bathroom off the living space and opening the curtains to
overlook the Harbor sealed the "wow" feeling. Had the rooftop patio to ourselves for a
glass of wine at sundown. Dinner at the Bentwood Tavern in the hotel was first class. Fish perfectly cooked and salad and vegetables top notch. This hotel and the restaurant deserve
attention -- it was our best meal on our vacation -- and ranks right up there as one of the best
in 2010. We are pretty picky people and the Marina Grand passed with flying colors.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabbaticalPlanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marina Grand Resort

Property: Marina Grand Resort
Address: 600 W Water St, New Buffalo, MI 49117-1903
Location: United States > Michigan > Berrien County > New Buffalo
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#1 Family Hotel in New Buffalo
#2 Romantic Hotel in New Buffalo
Price Range (Based on Average Rates): $$
Number of rooms: 76
Official Description (provided by the hotel):
A waterfront boutique hotel for overnight and extended stay featuring luxury accommodations, highly personal service and unexpected touches. Amenities include waterfront dining, rooftop deck, swimming pools, game and fitness rooms. Complimentary bicycle and beach chair rentals. Walking distance to the beach, shops and restaurants. Wedding and conference facilities to 100. ... more   less 
Also Known As:
Marina Grand Hotel New Buffalo

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