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“Cute Idea”
Review of The Harbor Grand

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The Harbor Grand
Ranked #1 of 7 Hotels in New Buffalo
Certificate of Excellence
Indiana
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Cute Idea”
Reviewed November 26, 2012

I stayed in November for a relaxing getaway with my husband. The lady at the front desk was nice and helpful. Our room was upgraded and she didn't tell us why but it was a nice surprise. We stayed in the harbor view king room. There was a gas fireplace in the room that definitely works well. We had to open the balcony door before we went to sleep because it was too hot in the room. The TV was old but this hotel isn't really about the latest electronic upgrades (even though a small flat screen would make it seem a little more modern). The bathroom was very nice. There was a Jacuzzi tub and a tiled, glass door shower. The bed and pillows weren't that comfortable but they could have been worse.

We ordered our breakfast for the next morning on a door hanger the night before and it was delivered to us at our room at our selected time in the morning. It was a typical hotel continental breakfast but it was nice that it was room service and it came wrapped in a cute little basket.

Overall it was a nice stay. I think it would be more fun to stay in the summer though, to take advantage of the hotel bike rental service and be able to enjoy the harbor view (the harbor was empty when we stayed...).

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silentsnowkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
MICHIGAN
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 25, 2012

Prices are $147 including tax for 2 Queens. A small breakfast is included that comes picnic style to your room in the morning with your pick of the time, and some items. The pool is the best! Nice and big and no people swimming when we wanted it. The Terrace restaurant is located on the bottom floor or you can drive a little ways to enjoy the Bentwood's grand food. Easy walking
distance to the beach.

Room Tip: There is an elevator for rooms upstairs or if you have a lot to carry.
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank BECKY6067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dyer, Indiana
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 19, 2012

We chose the Harbor Grand because it looked so cute on its website, and it certainly lived up to expectations! We were going to a concert at the 4 Winds Casino and decided to stay at the Harbor Grand because the price was better than the casino, and we were really glad we did. Such a nice place with so much character! They offered smores at an outdoor campfire in the evening, and a breakfast basket delivered to the room--loved it. Nice to have a suite of two rooms. Just wished we had planned to stay one more night, and will definitely return. Would like to go back in the summer!

Room Tip: If we come back in the summer I would choose a room with the harbor view!
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank transcriber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2012

Perfect weekend getaway from Chicago! Took Amtrak( station in right across from hotel) so we had to cab to destinations but plenty of food nearby, shuttle for casino picks up at hotel.
S'mores ad breakfast to your door were great touch.
Get a king suite with jacuzzi tub and fireplace- worth it!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Defiance, Ohio
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 25, 2012

First time at the Harbor Grand. What a great little get-away! The room was very comfortable with a spectacular view of the harbor. The service, from check-in to check-out was outstanding - from front-desk, to housekeeping, to guest services - all went above and beyond. Would highly recommend to those visiting the area.

Room Tip: We were on the first floor, SW corner overlooking harbor. Traveling with my Mom, I needed a room th...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melnmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 19, 2012 via mobile

We spent two nights at the Harbor Grand and found the accommodations to be very comfortable and clean. Nicely decorated, views of the marina, fireplace in the room, separate tub and shower, breakfast baskets delivered to the room - a pleasant change from the boring chain hotel experience. The location in town and within walking distance of Lake Michigan were pluses. The front desk staff were professional and accommodating. Will definitely return the next time we stay in SW Michigan.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Baglee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 16, 2012

This was our second time at the Harbor Grand and it was another great stay. We had a super clean suite on the third floor. The staff was friendly and we didn't have any problems. We ate at their "sister" hotel's restaurant "Bentwood Tavern" just down the road and had an excellent meal.

The Amway train stop is literally a few steps steps out the door if you want to travel to Chicago while staying there. There is a shuttle that takes you to the Casino if you don't want to drive. The beach is about 1/4 mile down the road and there is a view of the harbor from rooms on that side of the building. The decor is nice and rooms well appointed. The continental breakfast brought to the room is a nice touch.

The only reason I didn't give an "excellent" rating is that the walls are pretty thin and you can hear the rooms next door. The guests were pretty quiet while we were there but that could change. I would stay there again though!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Harbor Grand

Property: The Harbor Grand
Address: 111 West Water Street, New Buffalo, MI 49117-1907 (Formerly Harbor Grand Hotel)
Location: United States > Michigan > Berrien County > New Buffalo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in New Buffalo
#3 Romantic Hotel in New Buffalo
Hotel Class:3 star — The Harbor Grand 3*
Number of rooms: 54
Official Description (provided by the hotel):
Full-service boutique hotel on the New Buffalo harbor. Waterfront rooms include luxury bedding, fireplaces and whirlpool baths. Indoor pool, massage therapy and waterfront dining. Complimentary breakfast in bed and bike rentals. Short walk to Lake Michigan beach and downtown shops and restaurants. Weddings and meetings for up to 75. ... more   less 
Also Known As:
The Harbor Grand Hotel New Buffalo
Harbor Grand New Buffalo
Harbor Grand Hotel

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