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“Great Expience!!” 4 of 5 stars
Review of Holiday Inn Express New Buffalo

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Holiday Inn Express New Buffalo
Ranked #4 of 7 Hotels in New Buffalo
Certificate of Excellence
Grand Rapids, Michigan
2 reviews
“Great Expience!!”
4 of 5 stars Reviewed January 22, 2014

The stay at Holiday Inn Express was a good one!!! A few minor things with the hanicap room and mainly it was the layout of the bathroom door, when you opened the door, it blocked the main entrance door.......

Room Tip: I would recommand this hotel........I didn't get to use the swimming pool but it looked very cl...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kristi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, January 24, 2014
Hi Kristi,

We were happy to know you had a great experience staying with us. The bathroom doors to the
handi cap rooms all open the same way.. we apologize for the inconvienience.

We hope to see you again on your next visit to New Buffalo.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

194 reviews from our community

Traveler rating
    65
    90
    27
    8
    4
See reviews for
63
81
4
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Toronto
Level Contributor
183 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 395 helpful votes
3 of 5 stars Reviewed January 16, 2014

I stayed for one night while passing through on business. The hotel is right at the exit of I94 with a gas station, Quizno's and McDonald's virtually in their parking lot. I arrived in town later on a Tuesday night, and it seems most of New Buffalo closes early during the winter on a Tuesday night.

The hotel itself is basic, but fine.The common areas were clean and nice, as were the staff. The room was spacious and clean and everything worked, including the wifi, flat screen tv, hot water, etc. the bed was OK as was the washroom. My only small complaint would be a very low desk chair.

Overall, this is a decent place to stay, especially if you are simply looking to get off the highway for a one night rest.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ToSquareBob1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, January 18, 2014
We appreciate your comments, it was nice to know everything was fine with the hotel
and staff,

We will check into the desk chair to make sure it is working correctly, thank you for letting us know

thanks,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 12, 2014 via mobile

We stayed here for one night this past weekend. The hotel was very clean and the staff was pleasant. Our room was spotless. We did not spend much time at the property, but the bed was comfortable and the pillows were some of the nicest I've found in a hotel. While the property seemed quiet at night, the next morning it was a bit noisy, so I'm not sure sleeping in would have been an option. (We were on the second floor, two rooms from the end.) Overall, very good property for the price.

Stayed January 2014, traveled as a couple
Helpful?
Thank juleebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, January 15, 2014
We were glad to know that you enjoyed your stay with us. We hope to see you again on your
next visit to New Buffalo, MI

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Ledge, Michigan, United States
Level Contributor
141 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 25, 2013

My husband and I stayed at this Holiday Inn across the highway from the Four Winds casino when we went to a concert this weekend. The location is fabulous if that is why you are staying here. There is a bus that will take you to and from the casino. The room was standard in it's design and comfort. The heat was excellent on a cold night. The only 2 things that we noted were the bad pillows and the window that rattled all night in the wind. Each bed had 3 soft pillows and a 'firm' one that was barely different than the others. The pillows need to be updated. The breakfast area is small so you may not have a seat if it is busy. Overall, it was fine for one night.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, November 30, 2013
Hi There,

Thank you for taking the time to let us know your concerns.

We have soft and firm pillows that are the requirement of the hotel brand, we apologize that
you did not find them comfortable to sleep on.

Our breakfast area carries over to the sitting area also for guests to use at breakfast time.

Thanks,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 24, 2013

We did a family weekend for the girls. The staff was great as we did a late check in. They allowed us to hang out in the lobby until late just visiting and giggling! Room was quite clean! I thought the bed was hard at first... but slept great all three nights. The breakfast was great and all I could ask for!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cindy0320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, October 25, 2013
We were glad to know that you enjoyed your stay with us.

Thank you for your kind words on our hotel, we were happy tohear everything went well
during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 22, 2013

This property is clean and the staff was polite. The breakfast area was as you expect for these hotels, but the breakfast food was excellent!! The biscuits and gravy were very good and the cinnamon rolls were great. The room was clean, but the bed was hard. The room could have used a little TLC as there was a place where the wall paper was coming loose in a corner and other very tiny things not worth mentioning. Overall a nice place to stay and close to Lake Michigan and a couple of Casinos

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Eatranman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, October 23, 2013
We were glad to hear you enjoyed our complimentary breakfast
and you were happy with our staff and our hotel

Thank you for the nice comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romulus, Michigan
Level Contributor
12 reviews
5 hotel reviews
4 of 5 stars Reviewed October 21, 2013

Comfortable beds. We checked in late and the lady at the front desk was very nice. Nice pool but no one had a suit so we didn't get to enjoy it. Quiet. Clean. The only thing that could have been better was breakfast. The pancake machine wasn't working. Had a biscuit and almost choked on it; it was so dry. Got a flat in the lot, that wasn't a happy experience. But I would stay again, I'd just have Mickey D's for breakfast.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, October 23, 2013
Hi There,

Sorry to hear that you had a flat tire,

We have such a variety of other items at the breakfast bar.

Thank you for the feed back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express New Buffalo

Property: Holiday Inn Express New Buffalo
Address: 11500 Holiday Dr, New Buffalo, MI 49117-8212
Phone Number:
Location: United States > Michigan > Berrien County > New Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in New Buffalo
#5 Romantic Hotel in New Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express New Buffalo 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of New Buffalo is a premier hotel in Harbor Country, offering excellent accommodations in a resort atmosphere near the shore of Lake Michigan, within 1 1/2 miles to the beach. The convenient location at exit 1 off I-94 is close to the new Four Winds Casino, The Lighthouse Place Premium Outlets in Michigan City, Indiana, Warren Dunes and less than an hour's drive to South Bend and Notre Dame University. It is a great location for visitors arriving to or leaving Chicago, approximately an hour from the greater Chicagoland area and within close proximity to the Michigan Wine Trail, including Tabor Hill, St. Julian, Free Run and The Round Barn, as well as other wineries. Hotel features include complimentary continental breakfast, free local phone calls and free high-speed Internet access. Visit New Buffalo, MI, and Stay Smart at the Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express New Buffalo Hotel New Buffalo
Holiday Inn New Buffalo
New Buffalo Holiday Inn

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