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“Great find”

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Holiday Inn Express New Buffalo
Ranked #4 of 8 Hotels in New Buffalo
Certificate of Excellence
Chicago
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great find”
Reviewed July 8, 2013 via mobile

I booked this hotel for guests at my son's wedding. I checked it out prior to booking and found it very clean with a very friendly and helpful staff. The pool looked very clean and inviting. The guests who stayed were very happy and pleasantly surprised at what a good value it was.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goinganywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 11, 2013
We were glad to know your guests enjoyed their stay with us.

Thank you very much
Report response as inappropriate
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227 reviews from our community

Traveler rating
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    99
    33
    10
    6
See reviews for
71
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Madison, Wisconsin
Level 6 Contributor
129 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 8, 2013

Hotel staff was helpful and courteous. Rooms were clean. The continental breakfast was very good: Cinnamon rolls (yum!), biscuits and gravy, cereal, fruit, eggs, pancakes, juice, etc.

We did not use the pool (opened at 9 AM, wish it would have been earlier).

Hotel is right off of the highway, so it was very convenient for our road trip. However, this means a view of the truck stop/gas station.

  • Stayed July 2013, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank egersten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 11, 2013
We were glad to know you enjoyed the free breakfast and you
enjoyed your room
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muncie, Indiana
Level 6 Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 5, 2013

Agree with others - loud - we could hear others, and our dog let them know she was there. Clean, nice beds, skip the free breakfast - we preferred McDonald's unfortunately. Front desk staff was not helpful in recommending a dog-friendly beach or walk park, and the local dog park was well-hidden - once we found it, it was really nice for the dog to run around and get exercise. Overall, it was "ok."

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dot23scott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 6, 2013
Hi There,

We are a pet friendly hotel, the city does not alow dogs on the beach.
to walk them, there is a dog park not to far from the hotel.

the town is limited to wear to take dogs to run around.

I apologize for the inconvienience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 5 Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 7, 2013

The hotel is very clean and quaint. However, it is also very loud especially at night. You can hear everyone else in the hotel with doors shutting, people talking, or even walking. The walls must be very thin and not sound proofed. The room was clean and met the purpose. The bathroom was updated with granite counters (pretty much standard at this point in time). The breakfast was good (eggs, bacon, cereal, etc). If I needed a place to stay in NB again, I may stay here if it was just for a night. I feel like it was a little expensive for what you got.

Room Tip: choose top floor so now is above you walking
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChiTravel84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, June 10, 2013
We apologize for the noise, we were glad to know you were happy with the room
and you enjoyed breakfast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Illinois
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 19, 2013

Recently had a couple's weekend away and love New Buffalo and the beach. We have stated at this facility before under a different name. We are priority club members and appreciate the perks of the club Facility very polite and room very clean and comfy. The only complaint is noise...hear neighbors talk, TV, flush and shower. Also wedding going on so there was some loud noise when they all returned which I understand. Also hot breakfast and pool/hot tub so bonus for that.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blossom14-13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, May 21, 2013
Thank you for the nice review, we were glad to hear that you were
happy with the service and staff.

I apologize for the noise, weekends are very busy for us.

We look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradley, Illinois
Level 4 Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 16, 2013

My wife and I enjoy visiting NB, MI. We alwasy either stay at this hotel or the one right next it (sorry!).

The morning breakfast is quality, including the coffee. The pool and hot tub are always clean and ready to swim in.

The front desk staff was very nice and helpful and the room was clean.

Room Tip: Ask for the 2nd floor, that way you are off the beaten path but not at the top either (views do not...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, April 19, 2013
Thank you for the kind remarks, we were glad to know you enjoyed your stay

thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flint, Michigan
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 8, 2013

Our room was great: huge, clean, nicely furnished, comfortable bed, plenty of nice pillows, hot shower with a lot of elbow-room. The desk clerk at check-in was friendly and welcoming. However, in the morning the cleaning staff was loud in the rooms surrounding ours - with the loud and repeated (and unnecessary) slamming of doors, and vacuuming in the hallway outside our Do Not Disturb door. The room was great for the price and we would stay here again. Just don't expect to sleep within two hours of check-out time.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Staceys231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, April 10, 2013
Thank you for your comments, I was glad to hear you enjoyed your room,
and that the front desk was pleasant also.

The housekeepers start at 9am EST except on Sundays, they start at 10am EST I apologize
for the inconvienience.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express New Buffalo

Property: Holiday Inn Express New Buffalo
Address: 11500 Holiday Dr, New Buffalo, MI 49117-8212
Phone Number:
Location: United States > Michigan > Berrien County > New Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in New Buffalo
#5 Romantic Hotel in New Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express New Buffalo 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of New Buffalo is a premier hotel in Harbor Country, offering excellent accommodations in a resort atmosphere near the shore of Lake Michigan, within 1 1/2 miles to the beach. The convenient location at exit 1 off I-94 is close to the new Four Winds Casino, The Lighthouse Place Premium Outlets in Michigan City, Indiana, Warren Dunes and less than an hour's drive to South Bend and Notre Dame University. It is a great location for visitors arriving to or leaving Chicago, approximately an hour from the greater Chicagoland area and within close proximity to the Michigan Wine Trail, including Tabor Hill, St. Julian, Free Run and The Round Barn, as well as other wineries. Hotel features include complimentary continental breakfast, free local phone calls and free high-speed Internet access. Visit New Buffalo, MI, and Stay Smart at the Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express New Buffalo Hotel New Buffalo
Holiday Inn New Buffalo
New Buffalo Holiday Inn

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