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“Weekend Trip to Muskegon”

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Baymont Inn & Suites Muskegon
Ranked #3 of 12 Hotels in Muskegon
Grass Lake
1 review
“Weekend Trip to Muskegon”
Reviewed February 20, 2013

Overall for the price of this room, I cannot complain. It was clean, nice bedding, pool was nice, location to the highway is great. Continental breakfast was standard.
Drawbacks:
A staff member was parked in their car outside our room. The car ran for over 45 minutes, would shut off for 10, then start again. This went on for a few hours. The management handled it, but it was a pain to deal with.
Sauna was broken both nights. My husband was bummed about that.
Rooms are very small, not a lot of leg room for a family of three.
Ground floor room, means all the smells from folks smoking outside come right in.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Jackie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontmuskegon, Manager at Baymont Inn & Suites Muskegon, responded to this review, February 23, 2013
Thank you so much for taking the time to tell us about the issues you experienced while staying at our facility. I have noted your comments and we have taken steps, revising our employee smoking policy. I wanted to also let you know that we are aware of the problem in the sauna, we have had a technician out, and are waiting for a new heater. Again, thank you for telling us about your stay, we have addressed the issues and hope you will give us a chance to meet your expectations the next time you visit Muskegon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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614 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Muskegon
1 review
Reviewed February 18, 2013

My g/f and I use the Baymont in Muskegon to getaway and recharge our batteries. We have stayed twice in rooms with the jacuzzi in the room and have not been disappointed. The first stay had no hot water to the shower but the tub and sink did which led us to believe it was a faucet issue and not lack of hot water. Because of that they discounted our next stay to make it right. The beds are comfortable and the bedding is clean as are the rooms. I would recommend the Baymont to anyone looking for a quality stay!!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontmuskegon, Manager at Baymont Inn & Suites Muskegon, responded to this review, February 22, 2013
Thank you so much for taking the time to tell us about your stay. We strive to make everyone feel happy and relaxed, so it nice to hear that you come back to recharge your batteries. We are hoping to continue improving, and can't wait until you come back to stay again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Battle Creek
1 review
Reviewed February 5, 2013

Room was clean and comfortable, staff was helpful and accommodating to our team and families. We left something in our room after check out and they have arranged to mail it! Great service.

If this hotel has one area to improve upon it would be snow removal. In the midst of VERY heavy snow, the lot was not plowed and the side walked not shoveled... Again, it was snowing has and continually, but it was tough. Another spot was the side exit, the door was tricky, pull on the door and push on lever?? Not safe. However, those two things did not take away from te great value!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontmuskegon, Manager at Baymont Inn & Suites Muskegon, responded to this review, February 12, 2013
Let me take a minute and apologize for the terrible weather you experienced on your last visit to Muskegon! It was a terrible mess, we all had a hard time coming and going, but that does not excuse the lack of attention to the walkways. I have passed your comments on to the maintenance department, and would like to let you know that we are taking steps to ensure that snow removal is a top priority. Please know that guest comments help us to see where we need improvement, so thank you for taking the time to write a review! We all hope that you will come back and stay with us again soon.
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Additional Information about Baymont Inn & Suites Muskegon

Property: Baymont Inn & Suites Muskegon
Address: 4677 Harvey St, Muskegon, MI 49444-9760
Phone Number:
Location: United States > Michigan > Muskegon County > Muskegon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Muskegon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Muskegon 2*
Number of rooms: 60
Official Description (provided by the hotel):
Close to Lakes Mall, Great Lakes Naval Memorial and Muskegon County Airport Enjoy friendly service and down-home comfort at Baymont Inn & Suites Muskegon hotel. Only two miles from Muskegon County Airport and off Interstates 31 and 96, our non-smoking Muskegon, MI, hotel invites you to explore exciting Lake Michigan-area attractions, including Lakes Mall and Michigan's Adventure. All of our guest rooms have amenities you can depend on to make your stay comfortable, including plush Simmons Beautyrest bedding and refrigerators. Start your day with free continental breakfast while reading your free copy of USA Today. Get in a workout at our gym or go for a swim in our heated indoor pool. Check email in the comfort of your room with free Wi-Fi Internet access or work in our business center. LOCAL ATTRACTIONS Bordering the shores of Lake Michigan, Muskegon offers endless outdoor adventure and excitement - all within minutes of our Muskegon hotel. Feel the thrills of Michigan's Adventure, where you will scream aboard the Shivering Timbers roller coaster or defy gravity on the Funnel of Fear. Climb aboard the Lake Express for a scenic high-speed ferry tour or board the WWII submarine USS Silversides for sunken shipwreck discoveries. Catch a big one aboard a chartered fishing boat or climb to the top of White River Lighthouse for awe-inspiring views. If shopping is your desire, get a dose of retail therapy at Lakes Mall. DINING OPTIONS Choose from a variety of restaurants and local eateries within minutes of our Muskegon, MI, hotel. Dockers Fish House & Lounge serves up fresh-off-the-boat seafood while Hearthstone Bistro Bar & Grill specializes in gourmet sandwiches, salads and made-from-scratch soups. BUSINESS AND EVENT FACILITIES Our hotel in Muskegon, MI, offers a fully equipped business center. ... more   less 
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Also Known As:
Baymont Inn And Suites Muskegon
Baymont Inn & Suites Muskegon Hotel Muskegon
Baymont Inn Muskegon

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