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Fairfield Inn & Suites Muskegon Norton Shores
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Reviews (183)
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All reviewsmuskegon arearoom changefelt modernnewer hotelfree breakfastsubmarine museumbreakfast offeringsking suiteshopping and restaurantschocolate chip cookiesdifferent locationsperfect stayslamming doorsstayed here for one nightgreat poolwould definitely stay here againamusement park
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138 - 143 of 183 reviews
Reviewed July 19, 2012 via mobile

Great location with good restaurants nearby. Clean rooms and nice pool. Free breakfast is consistent with a hotel in this price range. Family friendly environment. We would stay here again without concern.

  • Stayed: July 2012
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Thank JoeyPeligroso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

Room clean, staff friendly. Standard "free" breakfast fare. Convenient to the highway. Would stay again

  • Stayed: July 2012, traveled as a couple
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Thank Nancy-Lou-V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2012 via mobile

Hotel is nice and for the most part very clean. we stayed in two different rooms and in both of them i found a long nasty hair in the bathroom. other than that the rooms and all common areas are spotless.

The only thing that the hotel needs to change are the handicapped accommodations. The first room we stayed in was accessible yet you cannot roll into the shower (has about a 3 inch lip to get over), shower head was not adjustable and could not be reached if you were in a wheelchair, and there weren't any lower ledges to put soap, shampoo, etc.

  • Stayed: July 2012
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Thank FutureMrsDoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

I really enjoyed our overnight stay at the Fairfield Inn. We went there after spending a day at Michigan's Adventure and it was nice and close. The room was very clean. I liked that the rooms were modern and not old and musty smelling. We had to get the pull out couch sheets and they came up and made it for us. We also needed new batteries for our remote and quickly took care of that as well.

The only complaint I have is that a traveling baseball team was staying there as well and were really out of control at the pool. It took several complaints to have the situation resolved but that happened long after my disappointed little guy was back up in the room after not even being able to go swim with the other two families we were with.

I would stay here again and hope to on our next outing to Mich. Adventure.

  • Stayed: June 2012, traveled with family
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2  Thank Loves2Laugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

Thank you very much for taking the time to fill out a review in regards to your recent stay at the Fairfield Inn & Suites in Muskegon, Michigan. Feedback from great guests such as your self helps us to improve and provide the excellent service that Marriott is known worldwide for. I simply wanted to take an opportunity to respond to your recent survey comments. I am sincerely sorry that your pool time wasn’t as enjoyable as it could have been. We strive to make every aspect of our guest’s trip as memorable as possible. The management and staff at the Fairfield Inn want to thank you again for your feedback. We hope that we get the opportunity to see you again in our fair city. Thank you again for your business, we sincerely appreciate it!

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Reviewed June 20, 2012

If your looking for a good night sleep at a clean and well maintained hotel this is the perfect place. Nice pool and hot tub. Nice breakfast. Friendly staff. Reasonable price. Lots of food and shoping within walking distance. Nothing fantastic but a wonderful, safe place to stay.

  • Stayed: June 2012, traveled with family
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1  Thank drjlj3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

I want to thank you for taking the time to submit a review about you experience at the Muskegon Fairfield Inn & Suites. I am very happy to hear you enjoyed your stay. We strive to continuously provide the service that Marriott is known for worldwide to every guest, every time. It is through the comments from guests such as yourself that we are able to better meet the needs of all who stay. From myself and all my staff, thank you for staying with us, and we hope to see you again soon.

Joe Hill
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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