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“Exceptional service and an even greater view!!”
Review of Le Bouton d'Or

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Le Bouton d'Or
Ranked #1 of 5 Lapoutroie B&B and Inns
Certificate of Excellence
Buffalo, New York
1 review
“Exceptional service and an even greater view!!”
Reviewed January 9, 2012

There's a reason why my family and I have chosen to stay at this auberge twice now and plan on going back again this fall. Let's start with the owners. Sylvine and Thierry are wonderful and go out of their way to make sure their guests are happy during their stay. The rooms are great, the food is delicious and representative of the region. If you enjoy wine you'll be happy with their selection. It was obvious after our second visit that they put a lot of energy into constant improvements. Add all of this together and throw in the beautiful view of the Vosges mountains and I can't imagine why we'd want to go anywhere else. Please stop in if you're vacationing in the area or just want to visit the restaurant for a bite to eat. They have a lovely terrace overlooking the valley.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean-Pierre A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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148 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Asheville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 29, 2011

First off, let me start with the good stuff: beautiful location, comfortable beds, sumptuous breakfast, good base for hikes. Now, on to the reason for the poor review: the owner of this place was awful, rude and unresponsive. She publicly insulted my family when we took issue with the way we had been treated. Upon arrival, we were told that we could not leave our bags at the hotel until the rooms were ready. Anywhere. We asked where we could hike around while we waited since the car was too full of people and bags for us to reasonably go anywhere else - she offered a terse and dismissive reply even though we saw later that all sorts of resources are provided to (other) guests. She communicated her annoyance with our questions at every turn - this is the kind of person you're afraid to ask for anything because she clearly has no time for you. Awful experience. Also, note that it's a really long drive up the mountain to get there along a narrow, winding road. Not necessarily a problem, but you probably won't want to go up and down when it's dark.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank SPMarcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 24, 2011

This hotel is situated in a beautiful location, way on top of a hill over Lapoutroie. The road is quite narrow, winding and has a steep incline, therefore driving must be finished by nightfall.
The source of our disappointment was the unusual rudeness of the manager who managed to make us feel incredibly unwelcome. Her smiles were reserved for those who followed her strictly established rules, such as: no check in before 4pm, no leaving any luggage before that time, no help with trails until then. You must also be careful to sesit the Demi- pension offer as it includes no choices on the menu, and on our nights, the main course consisted only of smoked ham and pork pies.
The promised free WiFi was very spotty to non existent.
We shortened our stay from 4 nights to 2.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ned35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Bouton d'Or

Property: Le Bouton d'Or
Address: 31 Bermont, 68650 Lapoutroie, France
Location: France > Grand Est > Haut-Rhin > Lapoutroie
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Lapoutroie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Le Bouton d'Or 2*
Number of rooms: 11
Official Description (provided by the hotel):
Located in the heart of all possible walks in the Vosges & Alsace, at 750m hight, Le Bouton d’Or Inn will invite you for an unforgettable stay rich of marvelous walks in a charming environement (1 hour walk from the summits & 15 minutes away from the famous wine road). ... more   less 
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