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“Zebra feeling”
Review of Chambard

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Chambard
Ranked #1 of 5 Hotels in Kaysersberg
Certificate of Excellence
Munich, Germany
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Zebra feeling”
Reviewed March 10, 2013

There are Zebras everywhere: chairs, door frames, carpets.
But even though we don´t love Zebras (besides in the Zoo), we adored the room. Very charming colours, a big and modern bathroom and a nice sitting area.
The service in the hotel is very nice.
The lounge is modern, too, but a little bit crowded. The teas they´re offering there in the afternoon and the sweets are superb !
We liked the room where they´re serving breakfast, which was well selected and good.
They refurbished the restaurant and it took some time for us to like it. But now we´re sure that it creates a nice atmosphere (besides the tables - the material reminded us of our college cantines). The restaurant is GREAT.

Room Tip: Be sure to get a table in the main restaurant, because if it is crowded they might give you a table...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuxTravel4Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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525 reviews from our community

Traveler rating
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    108
    48
    15
    12
See reviews for
69
343
4
22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
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Montperreux, France
Level 6 Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 3, 2013

On arrival our first impressions were very positive, easy parking (if you arrive early enough), and a very pleasant check in with reception, however this was to be very short lived. The receptionist showed us to our room - which we believed to be a standard double number 108, quickly explained how to enter and to leave the key in order for the lights to work, then she made a hasty exit in order for us to be greeted by the very disappointing room for a hotel supposedly with a 4 star rating in France. The room was on the side of the hotel with no view, and the window was in a bizarre side room which was of no use at all so there was no natural light in the main bedroom. The room was very dark. There were scratches and paint stains on the door and the wiring left little to the imagination with extension plugs in use and electric storage heaters on the walls. This was a very tired room and its usage was more than obvious. The most disappointing aspect was the bathroom, I've had a more modern and clean bathroom in an Ibis hotel. There were cracked floor tiles, the shower hose was black and broken near to the tap, the fans in the ceiling were covered in dust.

We spoke with reception to advise of our disappointment -asking to be moved, however we were informed that this was not possible as the hotel was fully booked and there was nothing they could do. On check out in the morning, our complaints were met with the comment from the receptionist "ah you were in room 108" - which clearly showed she knew of the issues in this room and that it was not the first complaint they had received. Apparently this was one of 3 remaining rooms in the hotel not refurbished ..... however this room was definitely priced at the refurbished rate ......

All in all a very disappointing room and stay which looked promising from previous TripAdvisor reviews and from the hotels own internet site. This has let down the image of a hotel which has pleased many guests if you happen to be lucky enough to get a nice room. We were also very disappointed by the reaction - or lack of one from the reception staff.

Room Tip: Only take a refurbished room - 108 was extremely poor and in desperate need of renovation to match t...
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  • Stayed December 2012, traveled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vincent1005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level 6 Contributor
122 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 3, 2013

We just returned from a New Year's Break in Kaysersberg, Alsacia, France. We stayed at the Chambard and very much enjoyed. The hotel is perfect, the rooms are great and most important a great, modern, shower!! Personal a bit "reserved" but friendly, remember we are in France.. We only dined once in the Winstub restaurant, which was fine. On purpose we "stayed away" from the more classy *restaurant in the hotel. A bit pricey and not the atmosphere we were looking for during these holidays. All in all a pleasant experience, we would repeat!!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Biancofreddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level 5 Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed December 28, 2012

Lovely hotel - quiet and clean and cool design. Our room is on the ground floor and opens up to a beautiful green lawn. Great bathroom with nice toiletries and a huge shower. Free parking in the back, and a very excellent restaurant - our best meal in Alsace. I'd definitely come back, though its not cheap. Great location in the middle of a very lovely town. There's also a very nice looking indoor pool, but we didn't have a chance to use it. Very friendly and helpful service to boot (spoke great English).

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TenchiNini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level 5 Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 30, 2012

Went here with my wife and 2 small children for a weekend. It was great from start to end. We had a great room with all necessary amenities, we went swimming with the children in the small but adequate pool area, thereafter had dinner for the children in the Winstub and afterwards left them with the hotel's babysitter (the niece of the chef Mr. Nasti) to have a fantastic dinner in their 1 starred gastronomic restaurant. I cannot think of anything that was not nice, and the wines were also great although very reasonably priced. The day after, we had a nice breakfast (fresh biological local produce, fresh omelets made on demand, etc) and checked out at around 11 AM to explore Kasyersberg on foot. All-in-all great and I could not think of anything that I would have seen go differently.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wasbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 25, 2012

Fourteen Aussies and two Americans decended on Kaysersberg for two weeks of intensive French conversation.

While we were there, eight of us decided to check out the Michelin Star restaurant at Le Chambard. We found the food to be absolutely delicious, amazing presentation and wonderful menu choices. On top of all that was the huge cheese trolley as well as the dessert trolley in addition to the actual desserts we chose from the menu.

If you ever find yourself in Kaysersberg, a most enchanting town, I would highly recommend a visit but try the Michelin Restaurant rather than the bistro.

  • Stayed September 2012, traveled with friends
    • Value
    • Service
Helpful?
Thank LibranFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Yorkshire
Level 5 Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 10, 2012

Stayed for six nights while cycling around the area. The hotel is in the town and has a free car park to the rear which is really handy and was very close to the cycle path. The room was very comfortable with a huge bed and all mod cons. The bathroom had a terrific shower. We opted for a balcony which looked out onto the castle. The hotel has two restaurants; one very pricey but also the traditional winestub which served excellent meals. The breakfast price appeared very costly but there was a bakery opposite with seating so we ate there each morning. All the staff were very helpful and polite. In summary we would definately stay here again - great location and a very comfortable welcoming hotel.

Room Tip: Opt for a room with a balcony
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chambard

Property: Chambard
Address: 9 rue du General de Gaulle, 68240 Kaysersberg, France
Location: France > Grand Est > Haut-Rhin > Kaysersberg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kaysersberg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Chambard 5*
Number of rooms: 32
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