Went in group of 5 for dinner.
My food was quiet nice. I had baladas. Those who ordered burritos got it cold. There were 3 of those orders. The fifth person ordered something else and this arrived more than 20 minutes after the other meals with no apology and a small stone/ grit was discovered in it.
As a group we decided, we would not pay service charge as it was terrible and got worse.
We also would not pay for the meal with a stone in.
To our surprise, at first this was refused. We asked to speak to the person in charge and they told us no one was here.
Eventually, it was reluctantly accepted that we pay as set out above.
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