We wanted to do a tour to the vulcano. We went to the office in Léon for some more information. There was a girl who could only speak spanish. She did't know anything about the tours, except for the info that was on a sheet. We knew more about the tour from the website. When I asked if it was possible to go on horses, she first said 'no'. Then I said it was on the internet, then she said it was possible.
We didn't feel comfortable booking with her, so we went to another agency.