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“Adequate rooms, nothing fancy”

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Best Western Las Mercedes Leon
Ranked #5 of 15 Hotels in Leon
Certificate of Excellence
San Juan del Sur, Nicaragua
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Adequate rooms, nothing fancy”
Reviewed November 17, 2013

This hotel was an adequate place to hang our hats while exploring Leon and area. The rooms are very simple and the breakfast is mostly local Nicaraguan style. It was a little noisy one of the evenings when some local bars were playing loud music. Also, beware of the neighbourhood siren which goes off at 7 am every day. If you weren't already awake, you won't sleep through it!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maryruth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
    92
    58
    27
    9
    5
See reviews for
28
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Antigua, Guatemala
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 18, 2013

Excellent location....1/2 block from the central park. Very nice, clean rooms and good breakfast (included in the room charge). The highlight of this place is the staff. Everyone was exceptionally friendly and helpful. From the manager Ovideo to the cleaning staff...they were all fantastic. Thanks to you guys for a wonderful stay.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank RichNeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odon1Silva, Gerente at Best Western Las Mercedes Leon, responded to this review, September 5, 2014
Google Translation
Estimado Sr. RichNeel; en nombre de todo el staff de Best Western Las Mercedes Le agredecemos mucho por su comentario

Esperando su regreso para brindarle una gran calidad de servicio.

Saludes
GG
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
167 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 2, 2013 via mobile

The hotel is located centrally so you can walk around abs see many of the churches they have here. One major drawback from this is that there are not a lot of places to eat.
Also, there is no need to ask for a wakeup call because you will hear an ungodly siren at seven. You will first wonder if there has been an earthquake or and air raid.
I had to fix a few things in the room and request a tv controller that functioned. The staff is nice you just need to ask them for service.
I haven't been to many other places here and doubt I will return.
Good luck if you stay here ....

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Estoywilliam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaBW1, Gerente at Best Western Las Mercedes Leon, responded to this review, October 21, 2015
Dear William

Thank you very much for your comments, your recommendation is very important for us. The siren at 7:00 am is a tradition in Leon, everyday sounds at 7:00 am and 12:00 md because of the history of the fire located in this area. Every day we are growing in host personalized attention, our quality standards are behind us. We invite you to come back to this beautiful city and you stay with us, you will always be welcome.

We thanked her again took leave feedback leaving all our Management and service to its disposition equipment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granada, Nicaragua
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 13, 2013

This hotel is perfect if you are looking for something centrally located and a great value. But, the best part if that staff, who always have a smile on their face, and are happy to accommodate you in any way. We stayed there twice on our last trip, and both times it was a perfect experience. They also offer a great breakfast!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RenoirF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, MO
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2013

Being the leader of several groups that travel to Nicaragua, making hotel arrangements is never an easy task. Best Western Las Mercedes León has by far been the most organized and most welcoming hotel in Nicaragua that I have worked with. The staff is friendly and extremely helpful. The location of the hotel gives my groups an opportunity to experience the downtown culture and is a quick drive from the beach. I will continue bringing my groups here when in Leon and would highly recommend this hotel for other travelers!

  • Stayed July 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Megan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaBW1, Gerente at Best Western Las Mercedes Leon, responded to this review, October 25, 2015
Dear Mr. Markus
On behalf of all the staff working at Hotel Las Mercedes thank you for your valuable feedback, we work every day to be better.
We hope that gives us the opportunity to have him back in Leon and share with you our excellent service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Level 6 Contributor
128 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 17, 2013

The location can't be beat, half a block from the main cathedral. The staff was friendly and spoke English and also arranged outside tours. The rooms were clean with hot water. Overall this was a good value for the money.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RichardK938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 16, 2013

The hotel has recently started operation and is still - under experienced management - on its way to become a perfect place to stay in Leon. They doing well: The front desk and management are doing their very best in order to accomodate your desires and are helpful whenever help is needed. Yes, the breakfast could be a bit better and yes, it is soemtimes a bit noisy on the floors, but you find definetly nice rooms which are clean, have good beds and ai-conditioned, something you will appreciate during hot days in the city. The location of the hotel next to main square is perfect. Good restaurants and night entertainment all nearby. Don't forget: You are in Leon and not New York City.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Worldtraveller2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Las Mercedes Leon

Property: Best Western Las Mercedes Leon
Address: Metros Norte Catedral 50 | 50 Metros Norte Catedral, Leon, Nicaragua (Formerly BEST WESTERN Las Mercedes Leon)
Location: Nicaragua > Leon Department > Leon
Amenities:
Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Leon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Las Mercedes Leon 3*
Number of rooms: 20
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