This is the case of a great hotel having one down due to stress.
The lobby is excellent. The hotel is spotless, well laid out and Clearly used to be fine. Indeed excellent. The location is superb, the rooms well laid out, air con in summer, perfect.
There were two deal breakers here. One was wifi. I needed to be online these days, and they had no wifi. I don't mind being cut off in the mountains, but I do mind it when I am in a town and everyone else in connected but me. every cafe had it, and our hotel staff were adamant that the whole town was off so they did not have it. I had to go to another hotel cafe and use theirs in between sightseeing. No train smash- but I like to call my wife on Skype at night to say goodnight. Even for 2 mins- not possible here.
The real bugbear though were the beds. The beds were either mushy or lumpy. I tried both in my room and chose lumpy. This gave me back ache for the next 4 days and made me regret staying here.
The water was there, but asthmatic.
I think the key here is that the owners have two hotels. One of which is not doing so well so they need to sell it, thee stresses of this experience are playing out on the Arkanchi.
It someone goes on trip advisor and says - the mattresses have been changed and there is wifi available and they serve tea and coffee in the day- then ignore my review- it'll be the best place in town. It is Si clean and well laid out, it's just the beds!
- Official Description (provided by the hotel):
- Small friendly hotel in the heart of historical old city Fortress 'Ichan Kala' in Khiva. Our Hotel under new ownership has gone major renovation in Spring 2015 and upgraded to 3 star status with newly decorated spacious rooms, restaurant, yard and terrace. Free wireless Internet is provided in all public areas. ... more less
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- Also Known As:
- Hotel Arkanchi Khiva, Asia - Uzbekistan