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“A great place for anyone new to Korea”
Review of Ramada Plaza Suwon

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Ramada Plaza Suwon
Ranked #1 of 53 Hotels in Suwon
Certificate of Excellence
Reviewed April 16, 2013

This place is great for anyone new to Korea. The staff is attentive and incredibly helpful, and most have excellent English skills (useful for people still learning Korean like me). The rooms are clean and modern, and there is a free morning shuttle to various locations (including Samsung Digital City). The complimentary breakfast buffet is great, as are the other restaurant options in the hotel. I had to stay for a full month on my first visit, and I was actually sad when I had to leave this place. My latest trip was not quite as long, but just as good.

  • Stayed: April 2013, traveled on business
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Thank jasonfig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this reviewResponded April 22, 2013

Dear Mr.Jason,

Thank you very much for your recent stay with us at Ramada Plaza Suwon, especially you had a great stay with our facilties like Chefoo's and free shuttle bus to your company.
Also, We are extremely happy to read that your stay has been wonderful. We have shared your comments with all our warm and caring associates. All our wonderful associates always tries their utmost to go the extra step and ensuring our guests’ satisfaction. All of us at Hotel will continue to provide most exceptional service to all our guests and ensuring a most comfortable stay.
Please come and visit us again in the near future.
Thanks again.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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170 - 176 of 332 reviews

Reviewed April 6, 2013

I have stayed at this hotel numerous times over the past several of years. It is a very nice property with a good gym, spa, and breakfast, but the rooms are extremely, extremely hot. If you read through the reviews, this is one of the most common complaint. The hotel management takes the time to respond and apologize, but no changes are ever made. During the winter, the AC is turned off, so the rooms are consistently about 85 degrees with no way to cool it down. Opening the window doesn't help and the noise from the traffic can be very bothersome. During the summer, the AC turns off at midnight, so the room heats up. They will at least bring a fan to the room if you request one. Unfortunately there are no other hotels nearby to choose from.

Room Tip: Rooms facing away from the streets are much quieter. The rooms in the main building seem to be nice...
See more room tips
  • Stayed: April 2013, traveled on business
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Thank zoomy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this reviewResponded April 7, 2013

Dear Guest,

We appreciate your time to write a review after your recent stay at us.
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

We are very sorry for the heating system. We have the central temperature system. We always try to manage the temperature what every customer wants. For this summer season, we try to solve this problem and we will get find out soon. For the next your visit, you will have a room which will have a good condition.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.

Thanks

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

I can't think of one detail to complain of - everything was great. Very kind and helpful staff, FANTASTIC breakfast buffet, excellent spa and gym. Comfortable rooms, and I stayed on the executive floor with access to the great lounge - I often ate a light dinner there during my stay. Oh and the free laundry service was also great (maybe just one suggestion would be to allow the free laundry to be ANY one piece - rather than just dress shirts).

  • Stayed: March 2013, traveled on business
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Thank edmonton_mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Public Relations Manager at Ramada Plaza Suwon, responded to this reviewResponded March 31, 2013

Dear Mike,

Thank you very much for your recent stay with us at Ramada Plaza Suwon, especially you had a great stay with Executive Floor Lounge.

We are extremely happy to read that your stay has been wonderful.

We have shared your comments with all our warm and caring associates. All our wonderful associates always tries their utmost to go the extra step and ensuring our guests’ satisfaction.

All of us at Hotel will continue to provide most exceptional service to all our guests and ensuring a most comfortable stay.

please come and visit us again in the near future.


Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2013

.
Rooms are excellent, bright, clean, spacious and good view. Pillows and beds are just right. Free water is provided every day.

The lounge on 17th floor is very quiet, convenient, offers coffee through out the day and fruits. Good spot for the meeting. From 18:00-20:30 they offer modest but tasty food every day in the lounge. If you get tired of the selection, ask for a change. The staff is very helpful. They will try to do thir best. Especially April and Grace in the lounge. And Steve the room manager.

The breakfast is very good. Big selection of fruits, hot food, cereal, fresh juices, and cold cuts. But if you are staying long enough (I stayed 3 weeks), you will get tired of it.

The lunch/dinner is also good. Also on 5th floor and is about 40$.

The Gym is located on the 6th floor as well as sauna. The staff is very welcoming. The gym has most essential equipment and is never full. So come and enjoy.

The Vistore restaurant on the 1st floor is open every day. The buffet is provided same time as in the lounge. The price is around 32$. The wine is included. There is always live music. Same band every day. But they are amazing and very positive.

Overall a very convenient hotel that tries you make fill like home. Don't hesitate to ask them anything. It's a rare occasion when staff is always helping in anything.

Thanks for a lovely stay,

Irina

  • Stayed: March 2013
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Thank Shpaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this reviewResponded March 29, 2013

DEAR MS SHPAK,

Thank you for sharing your experience at Ramada Plaza Suwon recently. I am extremely happy to read that your stay had been great.

First of all, we thank you for that you had enjoyed at Executive Floor Lounge, gym, and restaurants at Ramada Plaza Suwon. We have shared your comments with all our warm and caring associates. All our wonderful associates always try their utmost to go the extra step and ensuring out guests’ satisfaction.

All of us will continue to provide most exceptional service to all our guests and ensuring a most comfortable stay.

Please come and visit us again in the near future.

Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013 via mobile

We were in town for a few days and rather than travel each day from Seoul, we decided to stay at the Ramada, and it saved us a lot of time.

There are not a lot of food options in the area, but between the Chinese restaurant (very good) and the Italian (good) we didn't really have a problem.

  • Stayed: March 2013
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Thank Avataarkaap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this reviewResponded March 15, 2013

Dear Avataarkaap,

Thank you very much for your recent stay with us at Ramada Plaza Hotel

We are extremely happy to read that your stay has been wonderful.

We have shared your comments with all our warm and caring associates. All our wonderful associates always tries their utmost to go the extra step and ensuring our guests’ satisfaction.

All of us at Hotel will continue to provide most exceptional service to all our guests and ensuring a most comfortable stay.

Please come and visit us again in the near future.


Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

Not very well located but rooms are comfortable and clean. Service is excellent. Breakfast is by far too much expensive and not very good (French breakfast). Restaurants are also at least 2 times more expensive than the surrounded ones.

  • Stayed: March 2013, traveled on business
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    • Sleep Quality
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Thank cycomarcooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this reviewResponded March 15, 2013

Dear guest

Thank you very much for your recent stay with us at Ramada Plaza Hotel

We are extremely happy to read that your stay has been wonderful.

We have shared your comments with all our warm and caring associates. All our wonderful associates always tries their utmost to go the extra step and ensuring our guests’ satisfaction.

All of us at Hotel will continue to provide most exceptional service to all our guests and ensuring a most comfortable stay.

Please come and visit us again in the near future.


Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

I have visited this hotel more than 10 times over the past couple of years and my only issue is the temprature of the rooms. The hotel will supply a fan and the windows will open to assist with this issue. My only addtional note is that the beds are very firm. However, this is a very nice hotel with a great staff to make sure that you have an excellent visit to Suwon, South Korea. I do recommend this hotel and look forward to my next visit.

Room Tip: Request a fan for the room
See more room tips
  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jcwjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this reviewResponded February 20, 2013

Dear Guest,

Thank you for sharing your experience at Ramada Plaza Suwon recently.

We understand your disappointment with the temperature in your room. Also, you had had uncomfortable bed during your stays. I am sincerely sorry that your experience did not meet your expectations. All of us at Hotel will continue to provide most exceptional service to all our guests and ensuring a most comfortable stay.

And, We are also very happy for your compliment on nice staffs. We will share your comments with all our staffs.

We look forward to welcoming you back in the near future.

Warm Regards,

Amy Choi, Guest Relation Officer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Suwon

Address: 150, Jungbu-daero, Paldal-gu, Suwon, Gyeonggi-do 16483, South Korea
Location: South Korea > Gyeonggi-do > Suwon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 53 Hotels in Suwon
Price Range: $92 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ramada Plaza Suwon 4.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Ramada Plaza Suwon Hotel Suwon

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