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“A comfortable stay”
Review of Star Residency

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Star Residency
Ranked #12 of 24 Hotels in Thanjavur
New Delhi, Delhi, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A comfortable stay”
Reviewed November 7, 2013

The staff was very courteous and smiling. Due to strikes,we reached hotel at 3 at nite and still got a warm welcome. The rooms were neat and hygienic and the same was with washrooms too.The hotel needs to improve on food taste. Breakfast was very good,however the meals maincourse was not over whelming in taste. The service also was slow. Beds were comfortable and clean.The hotel is also close to the Big temple which is also a UN heritage site and is the main attraction of Thanjaur. The staff guides the tourists for the places to be visited ,if enquired of. Over all a comfortable stay for the family.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aahuja29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Singapore, Singapore
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 9, 2013

Star Residency is an ordinary-looking hotel with no striking feature.

The room was surprisingly large and as there was no carpet, it was very easy to observe that the floor was quite clean. The air-conditioner and wifi work perfectly, and overall, I was pleased with my stay.

The location is a walk away from the mad city centre of Thanjavur. This means that the hotel is in a quiet location which I appreciate. But there did not appear to have many restaurants nearby. You can walk along the highway bridge to the city centre in about 15 mins' time.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aycanela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
187 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 7, 2013

It was a very good hotel with spacious rooms and amenities in the room in very affordable price. The Restaurant food was excellent and connectivity from the city was also great. Over all a good place at Thanjavur

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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rguptaggc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumfries and Galloway, United Kingdom
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 11, 2013 via mobile

Booked this hotel 5 days in advance the 'Bookings.com'. I followed this up with an e-mail to their 'info' centre to advise that we would be arriving late intervening - I got no reply!
Arrived at hotel at 23:45 hrs and was greeted ( not very warmly) by surprise - not expecting us. I showed he confirmation e-mail etc.
We were then showed a choice of two basic rooms that did not match the details in my booking/web site promotional video -and photo's. It was late so we stayed the night - the reception manager on duty than expected we pay the full three days in advance!! (I refused) and also after looking at the rooms I demanded a discount on the advertised rate as it clearly was not the room quality we had booked. He promised we would be given a better room the next day. Got into the room after midnight and was then phoned from reception demanding I pay some advance on the nights stay - I refused. I have not experienced hotels in india before (over the last three months) that have not been quite happy to receive full payment on checkout.

Throughout the night there were 4 power cuts meaning the AC switched off. I had to climb on a chair to reset it when the power came back on. The room was shabby, bed linen was badly stained with what looked like old blood stains!

We had an average breakfast in a rather shabby restaurant and checked out and moved to bother hotel.

I am confused about the title of the hotel - literature states Hotel Star Residency (The Temple Tower). Outside there are large letters calling it the Temple Tower. It appears that it may therefore be going through a change of name and branding. The owners and management need to get their act together quick then!!

Stayed May 2013, traveled as a couple
Helpful?
1 Thank Nick752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Thanjavur hotels

madurai
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 11, 2013

we stayed on december last week, since no rooms available at gnanam. room was o.k with all facilities for comfortable stay. service was great.tasty food in restaurant.third floor rooms still needs to be renovated.avoid at any cost , the third floor rooms.to reach the level of gnanam , they need to work on bath rooms amenities and room furnitures. anyhow when you plan to stay at thanjavur with family, next option after gnanam can be this one.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank subansankar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 26, 2013

We stayed for two nights and enjoyed every moment of it. Well kept and managed hotel for family or couple stay. Pleasant and polite staff serving the customers. Good food, breakfast, lunch or dinner.

Quite location away from the bustling city centre. Close to attractions and shopping area.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Esvee557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sikkim, India
Level Contributor
415 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
Reviewed February 1, 2013

Overall: a property that is trying to reinvent itself and trying with great difficulty to position itself as the destination for the discerning traveller. Sure, I understand its a great heritage value in terms of Oriental towers or so.

Lobby: Lousy
Rooms: Just about OK
There is neither any thinking nor any attempt to provide the right facilities. Ex: bathroom: one cannot just take bath in the space that is artificially demarcated with a flimsy plastic sheet from the commode and other parts of the bathroom.
Linen: OK: Toiletries: both the quality and quantity to be improved
Maintenance: needs definite facelift as the chipping off is visible at the corners.
Information: hardly one would find any in the room, about the locale sight seeing or any other interesting aspects
Service: well intented to serve; but hardly has the experience or training to assist with. In essence lousy service
Net Connectivity: very slow; they claim that free wi fi is provided while booking; due to the lack of any coordination amongst the service staff you end up paying for the net connectivity or to negotiate to get a free userid and password. But its of no avail as its provided only for one hour: and that too a very slow connection
Food: just OK
Service in restaurant: horrible. Indeed horribly slow, unattentive, just pure apathetic service
Billing: horror of horrors: thanks to the service quality. We have ordered pure veg dishes; but ended up with a bill that is repelete with pure non-veg dishes; only to be changed upon our noticing the errors
Cleanliness: well wondering if it is a characteristic apathy that permeates this part of the region or something particular to this hotel, cleanliness is non-existent specially even in the restaurant

Its high time, this hotel pull up its act before any unsuspecting guest is made to undergo an avoidable experience. Is it OK for a night? Yes at best; if you havent figured out an alternative.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PavalikaV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Star Residency

Property: Star Residency
Address: 20 / 1 A S.M. Road, Thanjavur 613 007, India
Location: India > Tamil Nadu > Thanjavur District > Thanjavur
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #12 of 24 Hotels in Thanjavur
Price Range (Based on Average Rates): $
Number of rooms: 40
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