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“Newly remodeled room”

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Fairfield Inn & Suites Mt. Pleasant
Ranked #7 of 14 Hotels in Mount Pleasant
Certificate of Excellence
Reviewed July 11, 2014

Our room was newly remodeled, very clean. Hairdryer was missing from room but front desk promptly brought one to room. Young lady at front desk on our evening check-in was very pleasant. Breakfast was good, scrambled eggs, sausage, waffles, muffins, etc available. Hotel appeared to be right on Central Michigan campus next to stadium. Close to chain restaurants.

  • Stayed: July 2014, traveled as a couple
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2  Thank RZTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 - 72 of 126 reviews

Reviewed June 30, 2014

Stayed here for a night and thought the hotel was very clean and nice, only situation we had was another person staying at this hotel brought their dog and apparently locked it in the bathroom next to us while they went to the casino. We were up due to howling till 3am when the hotel could finally reach the people and get them to return. It was zero fault of the hotel and they apologized over and over for what was an inconsiderate persons stupid thinking. They should not of been trying to apologize, the people in the room with the dog should of been but of course they were no where to be found when everyone was up in the morning. I would not hesitate to stay at this hotel again due to the fact the employees did everything they could to help us get rest.

Room Tip: Stay away from a room next to someone who brings their dog....LOL
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  • Stayed: June 2014, traveled on business
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1  Thank JIm P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014 via mobile

I stayed at this hotel for one night this past weekend when I was in the area for a nearby event. The hotel was very clean and looked like it had been recently updated. The service (especially the folks at the front desk) was awesome!

The room was what I expected: your basic Fairfield Inn. It was clean and tidy when I checked in. My only real complaint is that it didn't have an adjustable shower head! I suppose if that's all I can come up with, then it was a nice room!

I did have problems with the location of the room, however. I requested a room away from the elevator, but they didn't have one available. I ended up in the room right next to the elevator, but that didn't turn out to be the problem. They were a number of kids on my floor, and people continuously slammed doors for the first part of my stay. I went down to the front desk and asked to change rooms, but they didn't have any other rooms available. They did however, send someone up to investigate the noise, and from the time I complained, there was no further noise. I was very impressed with their attention to my concern.

The only other thing I can comments on is the free breakfast. Although it didn't seem to have a great many options, what was there was warm and they assured that there was constantly food available, so I give the breakfast bar a thumbs up also!

All in all, I had a great stay at this hotel!

  • Stayed: May 2014
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1  Thank MisterDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2014

We were made to feel very welcome at the friendly check-in by Sierra. After being given a small bag of candy bars, we were upgraded to a suite (we are reward members). This was great as our grandchildren from Mt. Pleasant were coming to visit with us. We had a great stay & family visit-did hide the candy bars! The only fault I found was that the heat was a bit loud (& right by the bed) & didn't turn on & off on auto-just stayed on. It was not a problem because we just turned the unit off & slept fine. The bed was great.

  • Stayed: February 2014, traveled with family
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Thank Kaye333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Fairfield Inn & Suites Mt. Pleasant, responded to this reviewResponded March 25, 2014

Hello and thank you for taking the time to leave a review. We’re very happy that you enjoyed your stay and the little ‘extras’ that you were given. Our staff takes great pride in what we do (Sierra was very thankful for the mention of her job well done). We look forward to welcoming you and your family the next time you’re in town.

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Reviewed February 1, 2014

The staff is great, very friendly and helpful. We stayed here while visiting our daughter and couldn't have been happier. The rooms are clean and comfortable. Great location right next to CMU and several restaurants.

  • Stayed: January 2014, traveled with family
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Thank MJTravel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Fairfield Inn & Suites Mt. Pleasant, responded to this reviewResponded February 4, 2014

Thank you so very much for taking the time to leave us a review. I’m very happy to hear that your stay was quite enjoyable and that our staff made such a great impression. We strive for perfection! Thank you once again and we look forward to welcoming you next time you’re in town!

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Reviewed October 18, 2013

The newer Fairfield Inns are always a good value but this time I was overly impressed with the staff and their going out of their way to help me when I woke to a flat tire. Rather than calling AAA, they offered and I accepted to fill my tire so I could try and get it to a tire store. It worked and I was back on the road within 45 minutes. Awesome!

Room Tip: Stay with good people!
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  • Stayed: October 2013, traveled on business
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Thank JohnZOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Fairfield Inn & Suites Mt. Pleasant, responded to this reviewResponded October 28, 2013

Greetings John and THANK YOU! I greatly appreciate you taking the time to share your recent experience with us. I’m also very happy that we were able to help you in a time of need and that everything worked out for you. Please let us know when you’ll be in town next, we’d love to see you again!

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Reviewed September 3, 2013

We stayed at this hotel for the reason visiting my daughter at college. We enjoyed the stay tremendously and have been back there since. When going we ate out and visited the downtown area where it was really nice. we enjoyed the stay and plan on going back. The staff and accomodations were excellent.

Room Tip: W stayed on the second level which was the best for us.
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  • Stayed: October 2012, traveled as a couple
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Thank scrtywolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Fairfield Inn & Suites Mt. Pleasant, responded to this reviewResponded September 26, 2013

Thank you for the kind words. We are thrilled that you have stayed with us multiple times and have thoroughly enjoyed your stays. I’m happy to hear that you have also had the opportunity to enjoy Mount Pleasant and it’s great eateries. We look forward to seeing you again soon!

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Additional Information about Fairfield Inn & Suites Mt. Pleasant

Address: 2525 University Park, Mount Pleasant, MI 48858-4465
Phone Number:
Location: United States > Michigan > Isabella County > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Mount Pleasant
Price Range: $111 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Mt. Pleasant 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
NEWLY RENOVATED!Come experience the perfect choice of Mt Pleasant. Whether you are here for business or pleasure, impeccable service and an unbeatable location on Central Michigan University's campus - we're the Fairfield Inn & Suites by Marriott and we're near it all. Surrounded by 14 area golf courses such as the award winning Bucks Run, Pohl Cat, St. Ives and Tullymore. We offer shuttle service to the Soaring Eagle Casino, Mid-west's largest casino, just minutes away. Upon arrival, you'll be greeted by our high class associates who specialize in taking care of your needs. Our elegantly appointed guest rooms and suites - a haven for relaxation - offer luxury bedding with fluffy pillows and soft linens, free high-speed Internet and large work areas. After sightseeing or meetings, enjoy delectable Irish-American cuisine at Bennigan's Restaurant next door. ... more   less 
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Also Known As:
Fairfield Inn Mt. Pleasant Hotel Mount Pleasant
Mount Pleasant Fairfield Inn
Fairfield Inn Mount Pleasant
Fairfield Mount Pleasant

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