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“Excellent service, reasonable room”

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Hampton Inn Mt. Pleasant
Ranked #2 of 13 Hotels in Mount Pleasant
Certificate of Excellence
Lincoln, Nebraska
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent service, reasonable room”
Reviewed February 14, 2013

I travel a fair amount for work and have stayed at several Hampton Inns. I stayed at the one in Mt. Pleasant for 4 nights. It had fairly standard rooms (which is to say mine was just fine). The breakfast was the standard fare: hot dishes (mostly egg dishes and a side), oatmeal, fruit, cereals, make-your-own waffles, etc. The waffles were very tasty, but the eggs were dried out each morning.

The thing that really impressed me was the fact that when we had 11" of snow, the staff did an amazing job of clearing the parking lot. Not only did they plow the main driving areas, but when they were done with that, they used a snow blower to clear a space between and behind each car, so you could easily get around your car to clear it off. By the time I got to my car, there was only a little wall of snow about 3 inches wide and 11 inches deep around my car. It was so nice to have the staff take care of their guests so well.

I would recommend this particular Hampton Inn.

  • Stayed February 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank Gwyneth60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, March 11, 2013
Thank you for giving us feedback about your stay. I appreciate you taking time out of your day to do that. Your kind words about my maintenance engineer put a big smile on his face. The removal of snow for our guests is not only important to our hotel but to our management company as well. We want our guests to be comfortable, even if the weather is not! I hope you get a change to stay with us again soon.
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447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • French first
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  • Any
English first
Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2013

This stay was disappointing. Room ok. Strange smell in hallway. Staff was professional. Pool area not so good, no clean towels deck strewn with dirty ones. Hot tub had no heat and extra foamy, really scary. Usually a nice place whats up.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Dan z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, March 11, 2013
I truly appreciate your feedback about your most recent stay. Thank you for sharing that my staff was professional. I apologize for the pool area not being taken care of properly. We do stand behind our 100% Hampton Guarantee and did invoke this for your nights stay with us. Hopefully this will allow you to stay with us again and see that this is not a normal situation at our hotel. Thank you again for your feedback; it only helps strengthen us as Guest Service Representatives.
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South Lyon, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 31, 2013

I think the staff duty during our stay was one of the better I have experience and I travel about 60-70 nights per year on business and another 25-30 for pleasure all over North America. we enjoyed the breakfast offered and were surprised when we saw how many people (Young Men;s Basketball teams)were staying at the hotel because it had been so quiet in the sleeping area.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank stewart c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, March 11, 2013
I am pleased that you took time out of your day to let us know about your stay with us. My team was excited to read that you feel this is one of the better hotels that you have stayed at. They work hard to try and make each guest comfortable and happy during their stay. Thank you for sharing how quiet our hotel is. We do try and let everyone enjoy their time here but also do our best to keep the fun to an indoor level. I hope you get a chance to stay with us again!
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Lansing, Michigan
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 27, 2013

We've stayed here a couple times. This hotel is nice and clean as would be expected of a Hampton. It is a few miles from CMU; not close enough to walk to football games. Breakfast is the usual but was a bit crowded. Need more seating and the breakfast staff might need a little more help during peak times to keep things full and in order. We will be staying here again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank BBKT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, March 11, 2013
I appreciate you taking time to let us know about your most recent stay. Thank you for your feedback. I am glad to read that you had a nice stay and that your room was clean. We are making sure that we have more breakfast bar staff on during busy times to take care of our guests. Thank you again for allowing us to serve you.
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Detroit, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 24, 2013

The staff was incredibly helpful, expedient, professional, and attentive to all of our needs. I had to print out a summary for a presentation, and they allowed me to print 30 extra copies at no charge. They were sold out that night, and three of us had to stay in one room. I requested a roll-away bed, and they had it at the door within 5 minutes. I'm also a bit of a coffee snob, and they had an AWESOME selection of coffee available in the lobby the next day. I've travelled a lot over the last five years, and this was one of the nicest hotels for the money. I don't know when I'll be back in Mt. Pleasant, but would certainly stay here.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, March 11, 2013
Thank you for taking time out of your day to let us know how your stay was. We are grateful for your kind words and are happy to hear that you enjoyed your stay. Your comment about being a "coffee snob" really made me laugh, as I call myself that as well! We hope you get a chance to stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temperance, Michigan
1 review
Reviewed January 24, 2013

Needed a quick weekend getaway to visit with my daughter who is a student @ CMU. I usually don't enjoy staying in hotels but my room was clean, quiet and did not "smell" like a hotel room. I especially liked the fact that the bed coverings are actually changed and cleaned between guests! Breakfast offered many options beyond the normal continental style. Fitness room had limited equipment but I was able to use it daily without having to wait. I would recommend this to anyone!

  • Stayed January 2013, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Ski1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, February 11, 2013
I am grateful that you took the time to let us know how your stay went. We really strive to make this our guests "home away from home" and I am glad to hear that is how your stay was. I will certainly share your comments with our team as it will brighten their day. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 22, 2013

My husband and I went up north for a weekend getaway. We found the hotel on tripadvisor. When we got there, everything was very clean and front desk person was very nice. The room was very roomy and was quiet.

Room Tip: Roomy Quiet Awesome breakfast buffet
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank svitte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, February 11, 2013
Thank you so much for taking the time to let us know how your stay was. I appreciate the great feedback and will ensure I share this with my team. We look forward to serving in again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Mt. Pleasant

Property: Hampton Inn Mt. Pleasant
Address: 5205 E Pickard St, Mount Pleasant, MI 48858-5007
Phone Number:
Location: United States > Michigan > Isabella County > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Mt. Pleasant 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Visit Mount Pleasant, Michigan, a college town offering unique shops, fun and adventures. Stay at our Hampton Inn Mt. Pleasant hotel, located just minutes from golf courses, gaming and cultural attractions. Play table games, slot machines or bingo at Soaring Eagle Casino & Resort, only one mile from our Mount Pleasant, MI hotel. Explore the American Indian museum that houses the history of the Chippewa tribe at Ziibiwing Cultural Center. Stroll the campus of Central Michigan University—one of the nation's 100 largest public universities, or practice your swing at one of 15 championship golf courses near our Mount Pleasant, MI hotel.Feel at home in a comfy guest room or accessible room. Work easily with free high-speed internet access, a work desk and adjustable lamp. Work from your bed using your lap desk or watch an in-room movie on your 37-inch LCD television while lounging on duvet covers. In the morning, make yourself a cup of coffee using the in-room coffeemaker and enjoy Hampton’s free hot breakfast. Even if you're running late, we'd like you to join us for breakfast. We offer a quick, healthy breakfast and a bottle of water — all conveniently packed in our free Hampton On the Run® Breakfast Bags, available Monday to Friday. ... more   less 
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Also Known As:
Hampton Inn Mt. Pleasant Hotel Mount Pleasant
Hampton Inn Mount Pleasant
Mount Pleasant Hampton Inn
Mt Pleasant Hampton Inn

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