Check in process - excellent, computerized, fair, call in available 1 hr ahead, no shenanigans, seats filled promptly, friendly etc.
Dealers - mostly good, fair, quickness variable, mostly friendly
Tables - No autoshufflers mean SLOW. Very few hands per hour.
Some stupid policies that you don't see in Las Vegas:
No texting or telephone at the table (not even if you are not in the hand)
The dealers count down the deck at every down (no autoshuffle)
Dealers have to shuffle by hand
Buying the button is not available
I was told that if you don't have a players club card and signed in with it you may not win the bad beat should it hit or maybe you will if the supervisor lets you get one at the time it hits but he doesn't have to or something to that effect
One server for entire poker room means pretty slow service or even no service. Players
would get their own coffee for each other in the morning until a server showed up.
Stupid $1.30 charge for OJ. Also charge for bottled water, tap ice water free. Pay for booze.
It drifts in from the main casino, which is a smoke filled dome. Disgusting.
Too high, but I heard it's dropping to $5 max soon.
Overall, 3 out of 5.
Please get autoshufflers! They pay for themselves!
Please make the casino nonsmoking! (prob never happen because the percentage of smokers in rural michigan is insanely high).
- Official Description (provided by the hotel):
- Soaring Eagle Casino & Resort is the Midwest's premier gaming and hospitality destination offering top-name entertainment year-round, award-winning dining, high stakes bingo and a full-service spa. ... more less
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- Also Known As:
- Soaring Eagle Casino And Resort
- Soaring Eagle Hotel Mount Pleasant
- Soaring Eagle Resort