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“Small but very nice”

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Mt. Pleasant Inn & Suites
Ranked #10 of 14 Hotels in Mount Pleasant
Grand Haven, Michigan, United States
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Small but very nice”
Reviewed January 30, 2014

I just stayed here for one night while in town for CMU camp. Got a great deal on Priceline. Check in was very quick and the lady was very nice & friendly. Hotel was busy because there was a concert at the local casino. Got a great room on the 3rd floor right by the elevator & ice machine. Room had a queen bed, side tables, wall desk & chair and bathroom. They even had a small triangle firm pillow that you could put behind you to sit up in bed. Very clean. Flat screen tv was awesome. Got woke up once during the night but I think it was from people coming back from the concert. I got right back to sleep. The heater in the room worked great seeing it was on 6º outside!!! Went down and had the continental breakfast as I had to leave early. It was very nice!! Made a waffle but they had many choices. Overall great stay for the price!! Would definitely stay there again.

Room Tip: Lots of restaurants nearby & shopping. Also had a Subway right next door.
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Becky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mtpleasantinn, Guest Relations Manager at Mt. Pleasant Inn & Suites, responded to this review, February 11, 2014
Thank you for staying here with us at the Mount Pleasant Inn and Suites. We are so glad your stay with us was a positive experience! We appreciate your kind words about all of the amenities we offer to our guests. We hope to see you again in the future.

Jaymie Collins
Mount Pleasant Inn and Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Clinton Township, Michigan
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 4, 2014 via mobile

Rooms are clean and price is right! Nice place to stay and close to the casino. We had comfortable beds and no disturbances from any other patrons. It was very cold when we stayed and the heater for our room worked so well once we heated the room up we turned it off and slept great. Can't tell you anything about the breakfast we slept in!

Stayed January 2014, traveled with friends
Helpful?
Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mtpleasantinn, Guest Relations Manager at Mt. Pleasant Inn & Suites, responded to this review, February 11, 2014
Thank you for staying with us here at the Mount Pleasant Inn and Suites. We are very glad you had a positive experience during your stay with us! We hope that we will see you again in the future.

Jaymie Collins
Mount Pleasant Inn and Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunfield
Level 5 Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 1, 2013

This hotel was a good value for the price. Room was clean and staff was very friendly and helpful. Mattress slept firm, but comfortable. Continental breakfast, plus biscuits, gravy, sausage, and waffle machine. However, we could hear the bed squeaking in the room above us, and peoples voices in the room next to us!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mtpleasantinn, Public Relations Manager at Mt. Pleasant Inn & Suites, responded to this review, December 9, 2013
We would like to thank you for staying with us at Mount Pleasant Inn & Suites. We would like to apologize for your comfortable stay being disturbed due to other guests and lack of sound control. We are glad our staff and breakfast was enjoyable for you and met your expectations. We hope you do try us again for your lodging needs. Thanks again for choosing Mount Pleasant Inn & Suites. Have a great day.


Sheana Andrews
Mount Pleasant Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holland
Level 5 Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 29, 2013

Staff was great!! Gave us great directions, room was very clean and A/C unit worked great. The ceiling fan was a nice touch. I thought the beds were wonderful as well as the pillows. The room was a bit small, but the bathroom was a little bit bigger than other hotels. Breakfast was nice. All was good with the property.

Room Tip: Always get a top floor room. Much more quiet and no noise from the room above. Because there is none...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mtpleasantinn, Public Relations Manager at Mt. Pleasant Inn & Suites, responded to this review, October 2, 2013
Thank you for choosing Mt. Pleasant Inn and Suites for your lodging needs. We are pleased that your room was what you expected and your visit went well. We strive to provide only the best for our guests. We appreciate the positive feedback and hope to see you again soon. Again, Thank you for choosing Mt. Pleasant Inn & Suites and have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgman, Michigan
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 28, 2013

The staff was very friendly and accommodating, the room was very clean, they gave us a room on the ground floor as requested. The continental breakfast was adequate. Some issues that we have were; the size of the room, the quality of the mattress (very hard), no place to sit in the room other than at a small desk with a straight back chair and a make shift window seat. Both were very uncomfortable. There was absolutely no back support with either situation. My wife and I are both seniors. We were unable to kick back and relax. My wife said she was tempted to go to the car and sleep. It would have been more comfortable! Everything in the room screams cheap. It is my opinion that $88. is way to much to pay for this spartan room.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mtpleasantinn, Public Relations Manager at Mt. Pleasant Inn & Suites, responded to this review, October 2, 2013
Thank you for choosing Mt. Pleasant Inn and Suites. I am sorry that your stay was less that you had expected. I am glad to see that both our Front Desk and Housekeeping staff are meeting the needs of our guests. I'm sorry that our rooms comfort level is a problem. Our goal is to be the most reasonably priced hotel in our area. I am sorry that you believe you paid too much for so little. Our property has under gone many new upgrades. Our staff has worked on some issues that you have brought to our attention. We would like for you to try our property again in the future. Thank you for your feedback, it is very helpful to see things that need improvement on our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford, Michigan
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 19, 2013

We stayed here as a result of over-booked rooms at our usual place to stay, the Baymont Inn. Due to our vulnerable position (i.e., being in town without a place to stay), I feel that we were taken advantage of with regard to room pricing. We were charged $140 for a room that would normally go for less than $100. So, the lesson here is to book your room ahead of time, and do not pay more than $100-- the rooms aren't worth it. Or maybe consider another place down the street.
This is a former Microtel, and the rooms are very small. There is just enough space to walk around a queen-sized bed. That being said, the room was reasonably clean, and the bed was comfortable. If sleep is your main goal, then it serves the purpose. Just remember-- no frills, no space.

Room Tip: Consider another hotel. Book room ahead of time, and do not pay more than $100/night.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank FortunateSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mtpleasantinn, Public Relations Manager at Mt. Pleasant Inn & Suites, responded to this review, September 6, 2013
We would like to thank you for staying with us. I'm sorry your stay was not as you expected. Our goal is to be the most reasonably priced hotel in our area. I'm sorry you felt you were taken advantage of, we would like a chance to make things right. We appreciate your feedback on things that we need to improve on at our property. Our staff is making progress on an improvement.

Thank You,
Sheana Andrews
Mt. Pleasant Inn & Suites
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Prescott Valley, Arizona
Level 6 Contributor
138 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed August 14, 2013

This hotel is clean and quiet. It also has very small rooms with few amenities. For the price there should have been a laundry and a refrigerator in the room. My shower drain was plugged and the toilet did not properly flush. The swipe cards did not work in the back door. This hotel has potential but it needs work. For a bare bones hotel with tiny rooms the price is also too high.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimjady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mtpleasantinn, Public Relations Manager at Mt. Pleasant Inn & Suites, responded to this review, September 6, 2013
We would like to thank you for staying with us. I'm sorry your stay was not as you expected. Our property has under gone many new upgrades. Our maintenance staff has worked on the issues that you have brought to our attention. We would like for you to try our property again in the future. Thank you for your feedback, it is very helpful to see things that need improvement on our property.


Thank You,
Sheana Andrews
Mt. Pleasant Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Mt. Pleasant Inn & Suites

Property: Mt. Pleasant Inn & Suites
Address: 5500 E Pickard St, Mount Pleasant, MI 48858-5009
Location: United States > Michigan > Isabella County > Mount Pleasant
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mt. Pleasant Inn & Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Our property was built in 1997 and was redone in 2013. Our high standard of cleanliness, along with our friendly environment, makes the Mount Pleasant Inn and Suites a must-stay location. We have been told by MANY guests we have the best beds in town! We pride ourselves on providing our guests with a clean, comfortable hotel. We offer a complimentary continental breakfast that includes many delicious options. We also offer free wireless Internet access and free nationwide long distance calling. We are conveniently located in Mount Pleasant, Michigan, just off I-27 Freeway and on the east side of M-20. We are one mile from the Soaring Eagle Casino and three miles from the Campus of Central Michigan University. We are also conveniently located to many parks, golf courses and restaurants. We also offer a 24-hour taxi service that serves the entire central Michigan area. And those looking for a ride to the casino, it is only $4 per person per ride for a single rider. Or if there is 2 riders or more it is $2 per person per ride. ... more   less 
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Also Known As:
Mt. Pleasant Inn And Suites
Mt. Pleasant Hotel Mount Pleasant
Microtel Mount Pleasant
Mount Pleasant Microtel

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