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“NOT HAPPY WITH RAT DROPPINGS”

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Baymont Inn & Suites Mt. Pleasant
Ranked #4 of 14 Hotels in Mount Pleasant
Reviewed October 22, 2012

Front desk staff very nice
Hotel room very nasty with RAT DROPPINGS
The front desk girl had to come and clean it
she did apologize for the Dirty Jacuzzi room
We left fisrt thing that morning.

  • Stayed: October 2012, traveled as a couple
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank CARLA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MountPleasant1, General Manager at Baymont Inn & Suites Mt. Pleasant, responded to this reviewResponded November 14, 2012

Thank you for your review. I would like to stress that we have never experienced any issues with rats inside the hotel. I do apologize about the cleanliness issues and will speak with my housekeeping team about these issues and rectify them immediately. This is not a typical stay for a guest at our hotel. I do invite you to come back to give us a second chance to enjoy the stay that you deserve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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852 - 858 of 914 reviews

Reviewed October 21, 2012

We had a nice stay. Check in was easy, the room was very clean. We made use of the fridge but not the microwave. Wifi worked well. The front desk, housekeeping and breakfast staff's were friendly and helpful. We did not use the shuttle to Soaring Eagle but did see people using it. The hotel was extra busy due to Central Michigan University's homecoming and football game and there was no problem with noise or with the hot water. We would stay here again.

Stayed: October 2012, traveled with family
Thank RayBro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MountPleasant1, General Manager at Baymont Inn & Suites Mt. Pleasant, responded to this reviewResponded November 14, 2012

Thank you for taking the time to write a review about the Mt. Pleasant Baymont Inn! It's great to hear that you enjoyed your stay so much with us. I will certainly relay your positive comments to my staff. They will be thrilled to hear that we could go above and beyond your expectations. We hope to see you again soon!

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Reviewed October 21, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank MARY T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MountPleasant1, General Manager at Baymont Inn & Suites Mt. Pleasant, responded to this reviewResponded November 14, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 20, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
1  Thank FRANK S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MountPleasant1, General Manager at Baymont Inn & Suites Mt. Pleasant, responded to this reviewResponded November 14, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 19, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank JEFFREY D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MountPleasant1, General Manager at Baymont Inn & Suites Mt. Pleasant, responded to this reviewResponded November 14, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 19, 2012

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank CARL G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MountPleasant1, General Manager at Baymont Inn & Suites Mt. Pleasant, responded to this reviewResponded November 14, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 17, 2012

My wife and I were on a motorcycle fall color tour during our stay. Very nice hotel with great and friendly staff. The hot tub was veru relaxing after a day of riding. Would stay there again when in the area

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank PHILIP A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MountPleasant1, General Manager at Baymont Inn & Suites Mt. Pleasant, responded to this reviewResponded November 13, 2012

Thank you for choosing the Mt. Pleasant Baymont Inn. I'm happy to hear that you enjoyed our clean hotel rooms, welcoming staff and 24 hour pool and jacuzzi after a long day of motorcycle riding. We hope to see you again soon!

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Additional Information about Baymont Inn & Suites Mt. Pleasant

Address: 5858 E Pickard St, Mount Pleasant, MI 48858-5017
Phone Number:
Location: United States > Michigan > Isabella County > Mount Pleasant
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #4 of 14 Hotels in Mount Pleasant
Price Range: $105 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Mt. Pleasant 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Baymont Inn Mount Pleasant Hotel Mount Pleasant
Mount Pleasant Baymont Inn

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