Clean comfortable room, good food, nice swimming pool, full of character, close to the Canyon. Let down by poor admin and inadequately trained restaurant staff and no air-conditioning in public areas.More
Clean comfortable room, good food, nice swimming pool, full of character, close to the Canyon. Let down by poor admin and inadequately trained restaurant staff and no air-conditioning in public areas.MoreShow less
Thank you for your review about your stay and for complimenting the food and the comfortable accommodation. I am very sorry to hear you feel that the staff did not meet your requirements. Please get in contact with me personally to discuss what it was that made you unhappy while staying with us. Not only is customer satisfaction is a very important factor to us, but also the way a guest feels when they leave.
Regards Bernd Grahl
You have got to stop HERE! Not only is the food great but the atmosphere is a car lovers dream. Expect to stay a long time for lunch just to look around. We had the BEST cheeseburger here than anywhere else in the world!
Mixed drinks are great and everything is reasonable but not cheap.
Thank you for taking the time to write a review and for your great recommendation to other travellers. I am thrilled to know we managed to meet all your requirements. Please do visit us again soon.
Regards, Bernd Grahl
Wonderful friendly staff. Very good food, very delicious and well prepared. Oasis in very dry Namibia. Will definitly stay again if I visit the area. Beutifull setup. Very well located for the first or last night stay for trips from South Africa. Stay longer and visit the area, well located for a drive to the viewpoints overlooking the Fish River Canyon. The rooms are well layed out and with the air conditioner working a nice cool nights sleep in a very warm area.
It is a pleasure to know you enjoyed our culturally decorated Roadhouse, even though you only stayed for one night. Thank you for writing about the experience. The staff really appreciates your compliments about their friendly service and delicious food. We are looking forward to your next visit.
The restaurant has a car theme, which is nice. Dinner is OK, choice of basic food, well prepared. The rooms are very basic, and spotless clean. The bad side is the service. We considered the personel as
not very helpfull, and very slow. If you enjoy watching 5 servants hanging at the bar, and waiting for service this might be your place. And the gardener would like
To drag your bags trough the dust. As previously described, the location is good for visiting the canyon, 30 minutes, and ai ais, an hour by car. The poolsode is nice for afternoon leisure, the water refreshing :)).
Thank you for your honest opinions. I am deeply sorry for your bad experience. I would like to assure you that this is not the way we want our guests to experience our service. Your comments have been taken to heart by management and addressed with staff. The whole team would like you to know, we will do our utmost best to prevent this from happening again. Thank you for mentioning our clean and tidy rooms as well as the refreshing pool.
Our first time to be there. We felt more to be in US, than in africa.
good service, clean rooms, nice and lovely made lobby and restaurant, good dinner, perfect destination for trips to fishriver canon and the south of namibia.
Thank you for your review. It gives us great pleasure to know you enjoyed your stay and your trip to Namibia. We have forwarded your comments to the lodge staff and they are already looking forward to your next visit.
After a long but interesting drive from Springbok South Africa and 76 km of good-quality dirt road from Gruenau, this Roadhouse is only 14 km from the entrance to the 2nd largest (Fish River -) Canyon of the world. Like an oasis in the Gondwana desert reserve, with gemsbok, zebra, ostrich and kudu sighted on the way, it has a beautiful garden with terrace and swimming pool to enjoy a cool beer and a very original and quirky Indiana Jones-like themed restaurant, bar and reception. Easy to see why this Lodge has achieved cult-like status (try Pandora's box in the toilets, read the funny posters !), with antique cars and paraphernalia strewn about between the tables, buffet and souvenir shop. Accommodation is in 24 basic but excellent quality air-conditioned rooms with en-suite walk-in shower, arranged around a court yard, also decorated with farm implements and antique cars. Manager Johan and his friendly staff are knowledgeable and very friendly. Also visit the very interesting and educational Canyon and Gondwana Information centre and admire their conservation efforts. Try the fantastic springbok- and oryx steak on the menu and drive on a reasonable 80 km dirt road to the nearby upmarket Canyon Road Village and Ai-Aiis Spa and Hot Springs Resort, for an interesting day-tour. While the Roadlodge offers free Wi-Fi, this is mainly centred around the reception area and unfortunately the petrol station does only accept cash, which may be a problem, since the nearest ATM is 130 km away (they're working on better electronic credit card facilities it, we were assured).
All in all, a wonderful & surprisingly original place, warmly recommended and one of the highlights during our trip in Southern Namibia.
We are overjoyed to hear your recent visit to the Roadhouse was such a delightful one and you enjoyed the unique memorabilia and décor. Thank you for complimenting our staff, and please be sure , we have forwarded your very kind words to the manager/s to thank them for all the efforts they put in to making your stay memorable.